7,258,491 hotelsin 60 categories
Accessible Hotels in Short Pump
131 HOTELS IN AND AROUND SHORT PUMPRanking can be influenced by the commissions we receive.
$
+6
Info
Categories
Accessible
Business
Gym
$
+7
Info
Summary of reviews
The Hilton Garden Inn Richmond Innsbrook enjoys a highly favorable reputation, especially for its prime location. Nestled in a beautiful and tranquil area, the hotel offers guests convenient access to the interstate and a variety of nearby shops and dining options. The atmosphere is particularly charming during the holiday season with enchanting Christmas decorations, further enhanced by the welcoming and professional staff. This location positions guests within walking distance of numerous restaurants and the popular Short Pump area, making it a perfect choice for both business and leisure travelers.
The breakfast buffet at the hotel receives positive feedback, particularly for its excellent variety and quality. Freshly made omelettes and pancakes are frequently highlighted as guest favorites, especially during weekends, while offerings like fruit and yogurt cater to those seeking lighter options. Despite some guests expressing dissatisfaction over the additional cost, the breakfast is generally appreciated as an above-average offering by American standards, providing a convenient start to the day.
Guests find the rooms at Hilton Garden Inn Richmond Innsbrook spacious and comfortable, with the beds receiving particular praise. Cleanliness is mostly well maintained, although some feedback suggests that updates to the rooms, especially bathrooms, could further enhance the guest experience. Some inconsistencies in the cleanliness were noted, alongside occasional operational setbacks like elevator malfunctions, which detracted from an otherwise positive stay.
Cleanliness in the hotel presents a mixed picture; while rooms are often described as clean and peaceful, the upkeep of the bathrooms and hallways could benefit from more attention. Despite these concerns, the general room maintenance does contribute positively to the overall guest experience, providing a comfortable and quiet retreat.
The staff at Hilton Garden Inn Richmond Innsbrook stands out as a notable asset. Guests consistently commend the team for their friendliness, efficiency, and genuine care. Exceptional service from individuals like Oscar and Aubrey at the front desk enhances guest satisfaction, thanks to their attentive and accommodating nature. This focus on hospitality creates a warm and inviting atmosphere, leaving a lasting positive impression on visitors.
The breakfast buffet at the hotel receives positive feedback, particularly for its excellent variety and quality. Freshly made omelettes and pancakes are frequently highlighted as guest favorites, especially during weekends, while offerings like fruit and yogurt cater to those seeking lighter options. Despite some guests expressing dissatisfaction over the additional cost, the breakfast is generally appreciated as an above-average offering by American standards, providing a convenient start to the day.
Guests find the rooms at Hilton Garden Inn Richmond Innsbrook spacious and comfortable, with the beds receiving particular praise. Cleanliness is mostly well maintained, although some feedback suggests that updates to the rooms, especially bathrooms, could further enhance the guest experience. Some inconsistencies in the cleanliness were noted, alongside occasional operational setbacks like elevator malfunctions, which detracted from an otherwise positive stay.
Cleanliness in the hotel presents a mixed picture; while rooms are often described as clean and peaceful, the upkeep of the bathrooms and hallways could benefit from more attention. Despite these concerns, the general room maintenance does contribute positively to the overall guest experience, providing a comfortable and quiet retreat.
The staff at Hilton Garden Inn Richmond Innsbrook stands out as a notable asset. Guests consistently commend the team for their friendliness, efficiency, and genuine care. Exceptional service from individuals like Oscar and Aubrey at the front desk enhances guest satisfaction, thanks to their attentive and accommodating nature. This focus on hospitality creates a warm and inviting atmosphere, leaving a lasting positive impression on visitors.
Categories
Accessible
Dog Friendly
Business
$
+2
Accessible
Accessible room amenities include roll-in showers, grab bars near the toilet, and lowered sinks. The entire unit and upper floors are accessible by elevator, with lever door handles and visual fire alarms.
$
+4
Info
Categories
Accessible
Dog Friendly
Business
From $87
$
+2
Info
Summary of reviews
Extended Stay America Select Suites - Richmond - West End - I-64 is well-regarded for its prime location, providing easy access to the Short Pump area's shopping and dining options while maintaining a quiet environment away from the hustle and bustle. Its proximity to interstates, essential facilities, and public transport enhances its appeal, making it a convenient base for various types of visitors. Although breakfast offerings are limited, particularly in variety and replenishment, other amenities at the hotel contribute positively to the guest experience.
The rooms are frequently praised for their cleanliness, spaciousness, and comfort, particularly the comfortable beds and useful kitchenettes, which are ideal for longer stays. However, there are areas for improvement in terms of maintenance and some dated fixtures.
The hotel's cleanliness is generally appreciated, with guests noting a quiet environment and modern, clean accommodations that offer good value for money. Staff interactions receive high marks, thanks to the friendly and accommodating nature of the team, including managers and housekeeping. This welcoming atmosphere is further enriched by personal touches and attentive service.
Guests benefit from reliable WiFi throughout the property, though there are occasional connectivity hiccups. Parking is convenient and free, with ample space, although some improvements in lighting and cleanliness are suggested.
Overall, Extended Stay America Select Suites provides a comfortable and functional stay with key strengths in location, staff friendliness, and room amenities, despite some areas where enhancements could make the guest experience even better.
The rooms are frequently praised for their cleanliness, spaciousness, and comfort, particularly the comfortable beds and useful kitchenettes, which are ideal for longer stays. However, there are areas for improvement in terms of maintenance and some dated fixtures.
The hotel's cleanliness is generally appreciated, with guests noting a quiet environment and modern, clean accommodations that offer good value for money. Staff interactions receive high marks, thanks to the friendly and accommodating nature of the team, including managers and housekeeping. This welcoming atmosphere is further enriched by personal touches and attentive service.
Guests benefit from reliable WiFi throughout the property, though there are occasional connectivity hiccups. Parking is convenient and free, with ample space, although some improvements in lighting and cleanliness are suggested.
Overall, Extended Stay America Select Suites provides a comfortable and functional stay with key strengths in location, staff friendliness, and room amenities, despite some areas where enhancements could make the guest experience even better.
Categories
Accessible
Dog Friendly
Parking
15 more hotels nearby!
$
+2
Accessible
The hotel is in accordance with ADA standards and offers accessible rooms with required features such as grab bars, visual emergency devices, and closed caption televisions. Wheelchair access and accessible routes to hotel facilities are available.
From $108
$
+5
Info
Categories
Accessible
Dog Friendly
Gym
Homewood Suites by Hilton Richmond - West End / Innsbrook0.6 mi from Short Pump
Hotel in Broad Meadows VA
7.5
GoodFrom $106
$
+7
Info
Categories
Accessible
Dog Friendly
Business
Extended Stay America Suites - Richmond - Glen Allen - Short Pump0.7 mi from Short Pump
Hotel in Glen Allen VA
5.7
RatedFrom $92
$
+3
Info
Categories
Accessible
Dog Friendly
Honeymoon
From $109
$
+4
Info
Categories
Accessible
Dog Friendly
Pool
Outdoor Pool
From $119
$
+3
Accessible
The hotel provides extensive accessible features such as accessible parking, elevators, service animals welcome, and accessible routes to public areas. Accessible guest rooms offer features like grab bars, accessible vanities, and lowered amenities. Assistive listening devices and braille signage are also available.
Extended Stay America Select Suites - Richmond - Innsbrook1.1 mi from Short Pump
Hotel in Richmond VA
5.8
RatedFrom $94
$
+5
Info
Categories
Accessible
Parking
Honeymoon
Fairfield Inn & Suites by Marriott Richmond Innsbrook1.1 mi from Short Pump
Hotel in Richmond VA
8.3
Very GoodFrom $117
$
+4
Info
Summary of reviews
Fairfield Inn & Suites by Marriott Richmond Innsbrook receives commendations from guests for its exceptional location and overall offerings. Situated in Henrico County’s West End, the hotel provides easy access to Richmond’s attractions and vibrant Short Pump Mall, balancing convenience with tranquility. Guests consistently praise the breakfast for its variety and quality, noting the pleasantness of both the amenities and staff, notably hostess Bonnie, who enhances the breakfast experience with her welcoming demeanor.
Rooms are celebrated for their spaciousness and cleanliness, with modern touches like refrigerators and flat-screen TVs contributing to a comfortable stay. The overall cleanliness of the property, from the lobby to shared amenities, is often highlighted as exemplary. The friendly and professional staff, including individuals like Jasmine, Deidra, and Mat, go above and beyond to ensure guest satisfaction, adding to the warm and accommodating atmosphere.
Free Wi-Fi is appreciated for its strong connectivity, enabling seamless access to streaming services, and the indoor pool offers a clean and enjoyable escape, especially during colder months. Comfortable beds consistently receive high marks for ensuring a restful night's sleep, contributing to guests’ overall positive experiences.
Despite its three-star rating, Fairfield Inn & Suites by Marriott Richmond Innsbrook delivers significant value, with its prime location, excellent service, and reliable amenities making it a preferred choice among travelers.
Rooms are celebrated for their spaciousness and cleanliness, with modern touches like refrigerators and flat-screen TVs contributing to a comfortable stay. The overall cleanliness of the property, from the lobby to shared amenities, is often highlighted as exemplary. The friendly and professional staff, including individuals like Jasmine, Deidra, and Mat, go above and beyond to ensure guest satisfaction, adding to the warm and accommodating atmosphere.
Free Wi-Fi is appreciated for its strong connectivity, enabling seamless access to streaming services, and the indoor pool offers a clean and enjoyable escape, especially during colder months. Comfortable beds consistently receive high marks for ensuring a restful night's sleep, contributing to guests’ overall positive experiences.
Despite its three-star rating, Fairfield Inn & Suites by Marriott Richmond Innsbrook delivers significant value, with its prime location, excellent service, and reliable amenities making it a preferred choice among travelers.
Categories
Accessible
Family
Pool
Indoor Pool
Holiday Inn Express Richmond I-64 Short Pump Area by IHG1.2 mi from Short Pump
Hotel in Richmond VA
8.5
Very GoodFrom $120
$
+4
Info
Summary of reviews
Holiday Inn Express Richmond I-64 Short Pump Area by IHG, receives glowing reviews for its strategic location, excellent amenities and exceptional service, making it a top choice for both business and leisure travelers.
The hotel's location is praised for being convenient, safe and quiet with easy access to the highway, city center, dining options, shopping malls and essential services. Guests appreciate the nearby dining and entertainment options, adding to the overall positive experience. The availability of ample handicap parking and other amenities further underscores the property's practicality and commitment to accessibility.
One of the standout features is the hotel's breakfast service, which guests describe as great, delicious and exceptional. The variety of hot and cold options, including notable items like the egg white omelet, receives high marks for freshness, quality and taste. The clean eating area and the friendly, helpful staff contribute to a satisfying start to the day for many travelers.
The rooms at the Holiday Inn Express Richmond I-64 Short Pump Area also garner positive feedback for their cleanliness, comfort and modern design following recent renovations. Guests repeatedly commend the spotless and inviting ambiance, comfortable beds and effective air conditioning, which collectively ensure a restful and cozy stay. Despite minor issues like occasional water pressure problems and rooms not being ready upon check-in, the overall sentiment is largely favorable.
Cleanliness is a key highlight with reviewers noting the immaculate conditions of both the rooms and facilities. The modern ambiance and the accommodating nature of the staff further enhance guest satisfaction, even during a temporary pool closure that was mitigated by access to a neighboring property's pool.
The staff consistently earns accolades for their friendliness, professionalism and willingness to go above and beyond for guests. Their courteous and attentive service makes guests feel welcomed from the moment they arrive, significantly enhancing the overall experience.
The beds are another frequently praised feature, described as comfortable, super comfy and akin to sleeping on a cloud. This emphasis on comfort, coupled with clean and nice rooms, contributes significantly to a restful stay.
For business travelers, the hotel's proximity to key meeting locations, efficient check-in and check-out processes and high cleanliness standards make it a reliable choice. While some renovations are underway and an elevator was non-functional, these issues do not detract significantly from the overall favorable experience for business travel.
In summary, the Holiday Inn Express Richmond I-64 Short Pump Area offers an exemplary stay with its convenient location, delicious breakfast, clean and comfortable rooms and exceptional service, making it a highly recommended option for visitors to the Richmond area.
The hotel's location is praised for being convenient, safe and quiet with easy access to the highway, city center, dining options, shopping malls and essential services. Guests appreciate the nearby dining and entertainment options, adding to the overall positive experience. The availability of ample handicap parking and other amenities further underscores the property's practicality and commitment to accessibility.
One of the standout features is the hotel's breakfast service, which guests describe as great, delicious and exceptional. The variety of hot and cold options, including notable items like the egg white omelet, receives high marks for freshness, quality and taste. The clean eating area and the friendly, helpful staff contribute to a satisfying start to the day for many travelers.
The rooms at the Holiday Inn Express Richmond I-64 Short Pump Area also garner positive feedback for their cleanliness, comfort and modern design following recent renovations. Guests repeatedly commend the spotless and inviting ambiance, comfortable beds and effective air conditioning, which collectively ensure a restful and cozy stay. Despite minor issues like occasional water pressure problems and rooms not being ready upon check-in, the overall sentiment is largely favorable.
Cleanliness is a key highlight with reviewers noting the immaculate conditions of both the rooms and facilities. The modern ambiance and the accommodating nature of the staff further enhance guest satisfaction, even during a temporary pool closure that was mitigated by access to a neighboring property's pool.
The staff consistently earns accolades for their friendliness, professionalism and willingness to go above and beyond for guests. Their courteous and attentive service makes guests feel welcomed from the moment they arrive, significantly enhancing the overall experience.
The beds are another frequently praised feature, described as comfortable, super comfy and akin to sleeping on a cloud. This emphasis on comfort, coupled with clean and nice rooms, contributes significantly to a restful stay.
For business travelers, the hotel's proximity to key meeting locations, efficient check-in and check-out processes and high cleanliness standards make it a reliable choice. While some renovations are underway and an elevator was non-functional, these issues do not detract significantly from the overall favorable experience for business travel.
In summary, the Holiday Inn Express Richmond I-64 Short Pump Area offers an exemplary stay with its convenient location, delicious breakfast, clean and comfortable rooms and exceptional service, making it a highly recommended option for visitors to the Richmond area.
Categories
Accessible
Dog Friendly
Business
$
+6
Info
Categories
Accessible
Pool
Outdoor Pool
Business
$
+1
Accessible
SpringHill Suites Richmond Northwest features wheelchair accessibility throughout its grounds. It provides an accessible route to the business center and offers accessible rooms to accommodate guests with disabilities.
$
+4
Info
Categories
Accessible
Pool
Outdoor Pool
Gym
$
Accessible
Hyatt House Richmond - Short Pump provides accessible guest rooms with 32-inch clear doorway widths, closed-caption televisions, and TTY. Accessible routes lead to all hotel areas including the registration desk, fitness center, and swimming pool, with both self-parking and van-accessible parking.
$
+3
Accessible
Home2 Suites By Hilton Richmond Short Pump is listed as an accessible hotel with wheelchair access and lift access available.
From $216
$
+3
Info
Summary of reviews
The Hilton Richmond Hotel & Spa Short Pump is a convenient and accessible hotel with a great location, making it the perfect choice for those who want to explore Richmond. Guests rave about the hotel's cleanliness, comfortable beds and spacious rooms. The spa and pool are also popular amenities with some guests specifically choosing the hotel because of its spa. The staff also receives high praise for their friendliness, helpfulness and professionalism. Breakfast receives mixed reviews, but those who enjoy it find it delicious and well worth the price. Overall, the Hilton Richmond Hotel & Spa Short Pump offers a comfortable and pleasant stay at a great price point, despite a few minor issues such as dated rooms and cleanliness concerns.
Categories
Accessible
Luxury
Sustainability Journey
Categories
1
Map