ARRIVE Wilmington offers accessible guest rooms on the ground floor, which are equipped with 36-inch wide openings and roll-in showers. The entire property is also wheelchair accessible.
Hotel Ballast Wilmington, Tapestry Collection by Hilton, located on the scenic Cape Fear River in downtown Wilmington, offers a superb location praised by guests for its convenience and breathtaking views. The proximity to the lively Riverwalk and numerous shops and restaurants makes it an ideal base for exploring the area with many guests appreciating the hotel's accessibility and beautiful scenery from their rooms.
Breakfast at the hotel generally receives positive reviews with many guests lauding the delicious, varied offerings and excellent service, particularly at the Board and Barrel restaurant. However, some guests feel the cost is somewhat high and point out inconsistencies in service, such as the availability of breakfast on certain days and the lack of in-room amenities like refrigerators.
The rooms themselves offer a mixed experience. Guests frequently mention the comfort of the beds and the beauty of the river or pool views. Cleanliness and room design generally receive positive mentions, although there are occasional issues with room maintenance, size and missing amenities such as microwaves and coffee pots. Some guests also note problems with odors, noise and dust.
Cleanliness throughout the hotel elicits varied responses. While many guests find their rooms and the hotel property very clean, others mention issues with bathroom cleanliness, outdated common areas and occasional lapses in cleaning standards, impacting their overall stay.
The hotel's staff is consistently praised for their exceptional service. Guests frequently describe the team as friendly, professional and helpful with individual staff members, such as Haley at the front desk and Grace the bartender, receiving notable commendations. While understaffing is occasionally mentioned, the staff's attention to detail and hospitality significantly enhance guests' experiences.
Parking at the hotel is generally seen as expensive with additional costs for both self-park and valet options being a common point of contention among guests. Despite the high fees, the valet staff is often praised for their excellent service.
Finally, the beds in the hotel receive mixed reviews. Most guests find them very comfortable and conducive to a good night's sleep, though some criticize the size of the double beds, suggesting queen-size as a better option. There are also occasional complaints about the king-size beds and mattress comfort.
Overall, Hotel Ballast Wilmington offers a combination of stunning location, excellent service and comfortable accommodations, though some areas could benefit from improvements in consistency and amenities.
The Hampton Inn Wilmington-Medical Park is highly praised by guests for its strategic and convenient location, offering easy access to both downtown Wilmington attractions and medical facilities. Its proximity to Wrightsville Beach and the Historic Downtown Wilmington Riverwalk enhances its appeal, particularly for families and visitors seeking a blend of cultural and beachside experiences. The attentive and friendly staff play a significant role in ensuring a comfortable stay, often going the extra mile to provide helpful recommendations for local attractions and dining options, contributing to a smooth and welcoming atmosphere throughout the hotel.
Guests consistently commend the hotel's breakfast offerings, appreciating the variety and quality of choices, which cater to diverse dietary preferences, along with the spacious and well-organized breakfast area. The rooms are frequently described as spacious, impeccably clean, and well-equipped, featuring modern amenities like king beds and natural light, creating a comfortable environment for relaxation. The hotel's commitment to cleanliness is evident across its facilities, from the lobby to the guest rooms, further enhancing its reputation as one of the cleanest hotels in Wilmington.
The outdoor pool, although smaller in size, is a charming and well-maintained feature that provides joy for families, with guests recounting pleasant moments spent with children in the attractive surrounding grounds. Families find this hotel particularly accommodating, with spacious rooms and family-friendly amenities contributing to a welcoming atmosphere. The comfort of the beds, often described as very comfy, complements the quiet environment, ensuring guests enjoy a restful night's sleep.
Overall, the Hampton Inn Wilmington-Medical Park offers a relaxing retreat with excellent service, cleanliness, and comfort, making it a highly recommended choice for travelers seeking a tranquil and enjoyable stay.
Holiday Inn Express & Suites Wilmington West - Medical Park by IHG has garnered positive reviews across various aspects, making it a commendable choice for travelers. Its favorable location is highly appreciated by guests, offering proximity to essential destinations like hospitals, family homes and downtown Wilmington. The setting is quiet and safe, enhancing the convenience and relaxation of guests with ample parking and a blend of tranquility and accessibility to shops and restaurants.
The breakfast experience is often lauded, featuring a good variety of hot options that change daily, excellent quality and a friendly demeanor from breakfast attendants. The cleanliness and timely replenishment of breakfast items contribute positively to guests’ mornings. Some minor critiques include the quick depletion of food items when arriving late and suggestions for more variety, but overall, the breakfast is considered a worthwhile component of the stay.
Rooms at the hotel are described as spacious, modern, clean and comfortable. Guests frequently commend the comfortable beds and appreciate amenities like microwaves and fridges. Staff members are consistently praised for their friendliness and professionalism with specific mentions of exceptional service from the front desk team and breakfast attendants. While some minor issues such as occasional room booking discrepancies and cleaning inconsistencies are noted, the overall sentiment is positive.
Cleanliness is a strong point with guests frequently highlighting the hotel’s clean, inviting and well-maintained environment. Although there are isolated incidents of cleaning lapses, the general standard remains high and contributes to a pleasant stay.
The staff’s dedication to providing excellent customer service enhances the hotel’s reputation with numerous reviews commending the friendly, helpful and professional nature of the employees. The staff's commitment to ensuring a seamless and welcoming experience is a significant contributing factor to the overall positive reviews.
The indoor pool, while a notable amenity, received mixed feedback. Guests appreciate the convenience and enjoyment it offers, but issues with excessive chlorine, cleanliness and ventilation are commonly mentioned. Improvements in these areas could enhance the pool experience further.
Overall, the Holiday Inn Express & Suites - Wilmington West - Medical Park stands out for its comfort, cleanliness, excellent service and convenient location, making it a reliable and pleasant choice for travelers visiting Wilmington.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 121-130 out of 130 hotels in and around Sloop Point