InfoSummary of reviewsHoliday Inn Express Stevenage by IHG, enjoys a central location in Stevenage, making it convenient for guests visiting local attractions, business travellers and those commuting to nearby cities like London or Cambridge. The hotel is within walking distance of public transport and close to leisure centres, shopping malls and restaurants. Despite minor issues with navigating the area on foot and parking challenges, guests find the location ideal and praise the hotel's clean, comfortable rooms and friendly staff.
The breakfast experience at the hotel is generally positive with many guests appreciating the variety and quality of the options available. While there are some complaints about the limited vegan and vegetarian choices and occasional issues with food temperature and buffet replenishment, most visitors find the breakfast ample and satisfying. The helpfulness of the staff also contributes to a favorable breakfast experience.
Dinner at the hotel receives mixed reviews with some guests enjoying their meals and recommending the hotel for dinner, while others criticize the limited menu, high prices and quality of the food. There are instances of long wait times and service issues, suggesting room for improvement in the dining experience.
Guests frequently commend the spacious, comfortable and well-maintained rooms, noting their cleanliness and modern amenities. While some guests experience issues like noisy air conditioning, thin walls and occasional cleanliness oversights, the overall consensus is that the rooms offer great value and are accommodating for both individuals and families.
The hotel's high standards of cleanliness are consistently praised with guests appreciating the spotless rooms and well-maintained facilities. Housekeeping is noted for ensuring a tidy and pleasant environment, although some guests mention concerns with old carpets and isolated cleanliness issues.
The hotel staff receive high praise for their friendliness, professionalism and efficiency. Guests highlight the welcoming and helpful nature of the staff, who are attentive and willing to go the extra mile to ensure a pleasant stay. Specific staff members, such as Ellie at reception and Sophie the Duty Manager, receive special commendations for their exceptional service.
Complimentary WiFi is generally well-received with many guests finding the internet access fast and reliable. However, some experience poor signal strength and dropouts and there are occasional issues with staff knowledge on internet-related problems. Despite these setbacks, the overall feedback on the WiFi is positive.
Family experiences at the hotel are mostly positive with guests appreciating the convenient location, child-friendly environment and helpful staff. However, some families find the rooms too small for larger groups and note the need for more pillows and bedding. Breakfast arrangements for families also receive mixed feedback.
The beds at the hotel receive varied reviews with many guests finding them comfortable and conducive to a good night's sleep. Positive remarks highlight the clean and pleasant bedding, while criticism focuses on mattresses being too firm or old and sofa beds lacking comfort and sturdiness.
For business travelers, the hotel stands out as an excellent choice, offering good conference facilities, reliable WiFi and a convenient location near major sites and public transport. The in-house restaurant and breakfast to go options further enhance the business travel experience, making the hotel an ideal place for work-related stays.
The hotel also caters well to guests with disabilities, providing accessible facilities such as lifts, wheelchair-friendly rooms and well-designed disabled amenities. While opinions on the convenience of disabled parking vary, the overall feedback highlights the hotel's efforts to ensure accessibility and comfort for all guests. Show more
InfoSummary of reviewsHoliday Inn Stevenage by IHG, enjoys a highly favorable reputation among travelers, characterized by excellent service, modern amenities and a central location. Situated just a 10-minute walk from Stevenage train station, the hotel's accessibility is a significant plus. Guests find the proximity to the town center, local shops and various amenities convenient, along with easy access to London and notable nearby sites like Stevenage's old town and Knebworth House. The hotel also offers a clean, modern and comfortable environment.
The breakfast experience at the hotel stands out, praised for its quality, variety and friendly service. Described as first-class and exceptional, the buffet provides plentiful options, including gluten-free choices, in a modern and inviting area. While some minor improvements regarding temperature and variety have been suggested, the general consensus is highly positive.
Dining at the hotel provides a mixed bag of experiences. While many commend the food quality and prompt service, some find the meals overpriced or of variable quality. Nevertheless, the restaurant staff’s helpfulness and the pleasant dining environment often receive praise.
Rooms at the hotel are a highlight, noted for their cleanliness, spaciousness and modern, stylish décor. Guests appreciate the comfortable beds, good-sized bathrooms and well-laid-out spaces. Despite occasional minor issues like dated elements or limited TV channels, the overall feedback is overwhelmingly positive, emphasizing comfort and reliability.
Cleanliness across the hotel is highly commended with rooms and common areas consistently described as very clean and well-maintained. Housekeeping services are efficient, maintaining a high standard of hygiene.
The staff at Holiday Inn Stevenage significantly enhance the guest experience with their politeness, friendliness and professional demeanor. From the reception to the kitchen staff, guests frequently praise their attentiveness and customer care, contributing to a welcoming atmosphere throughout the hotel. Instances of staff going above and beyond to ensure a pleasant stay are commonly reported.
The wifi at the hotel is generally regarded as fast and reliable, though a few reviews note occasional slow speeds in certain rooms. Parking poses some challenges with limited spaces and a £12 per night charge, though guests appreciate the proximity and occasional discounts available.
The hotel proves to be family-friendly with good breakfast choices, accommodating room arrangements and a welcoming environment for children. Business travelers also favor the hotel, citing excellent conference facilities and a conducive work environment, despite occasional noise disturbances.
In summary, Holiday Inn Stevenage lives up to its four-star rating by offering modern comforts, excellent service and value for money, making it an attractive choice for both leisure and business travelers. Show more
InfoSummary of reviewsHotel Cromwell Stevenage is highly praised for its enviable location in the picturesque Old Town, surrounded by an array of restaurants, bars and shops. Its proximity to Luton Airport and major transport links into London makes it ideal for both short and extended stays. Guest reviews frequently describe its placement as perfect, boasting easy access to local amenities, attractions and convenient parking arrangements, adding to its appeal.
The hotel delivers a positive breakfast experience, frequently highlighted as tasty with a great selection. Many guests appreciate the variety and quality of the food, often mentioning items like scrambled eggs and sausages as particularly good. Despite a few criticisms regarding food temperature and occasional service inefficiencies, the overall impression of the breakfast is favorable.
The dining experience at the hotel’s Rump and Wade restaurant mostly garners positive remarks for its well-presented and fairly priced food. Guests appreciate the lovely and attentive dinner staff, though inconsistencies in food quality and service speed can occasionally detract from the experience.
Rooms at Hotel Cromwell Stevenage are often described as clean, comfortable and beautifully decorated. Guests enjoy the tasteful and modern decor, though some have faced issues with room temperature and noise. The overall cleanliness is commended with daily housekeeping ensuring high standards, notwithstanding a few isolated lapses.
The staff are frequently lauded for their friendliness, helpfulness and professionalism. Key members such as Joanne, Gabbie and Hollie receive special mentions for their exceptional service. While there are occasional incidents of less than satisfactory service, the consensus is that the staff greatly enhance the guest experience with their warm and accommodating nature.
WiFi connectivity at the hotel presents a mixed experience with some guests enjoying stable connections while others struggle with patchy and unreliable access, especially in certain areas of the hotel.
For families, the hotel provides good value despite the small size of family rooms. It caters well to those visiting for family events or gatherings. Beds receive mixed reviews, though many guests find them comfortable and conducive to a good night's sleep. However, some concerns about bed size, firmness and occasional discomfort are noted.
As a three-star establishment, Hotel Cromwell Stevenage offers a solid value-for-money experience. It generally meets the expectations set for its rating, providing good service and quiet nights despite some areas needing a refresh.
Accessibility, however, remains a significant concern due to the lack of lifts and wheelchair-accessible rooms, making it less suitable for guests with mobility issues. The hotel's charming historical character does come with the drawback of challenging navigation for those with disabilities.
Finally, the hotel extends a genuinely welcoming atmosphere for pets, offering specific provisions for dogs, making it a favorable choice for pet owners despite a refundable deposit requirement for pets.
Overall, Hotel Cromwell Stevenage is highly regarded for its central location, quality breakfast, charming rooms and friendly staff, though potential guests should be aware of its few shortcomings regarding accessibility and WiFi reliability. Show more
InfoSummary of reviewsThe Farmhouse at Redcoats is highly praised for its serene and picturesque setting, offering guests a tranquil escape surrounded by beautifully maintained gardens. The location is ideal for exploring nearby Stevenage and Hitchin, providing easy access to amenities while maintaining an atmosphere of peace and comfort.
The culinary experience at The Farmhouse is exceptional, with breakfast and dinner receiving high accolades from guests. Breakfast is described as fantastic, offering a superb selection of freshly cooked dishes and accommodating various dietary needs. Dinner is equally impressive, served in a newly refurbished dining room that adds refinement to the dining experience. Despite the meals being on the pricier side, they are deemed well worth it due to their quality and presentation. The knowledgeable staff further enhance the dining experience.
Guests are also enamored with the hotel's rooms, which are noted for their immaculate cleanliness, modern comfort, and beautiful décor. The rooms exude charm and warmth, offering cozy, well-appointed interiors and restful beds. Although air conditioning is lacking, the overall comfort and inviting environment leave guests eager to return. Cleanliness is a strong point throughout the establishment, contributing to a cozy and comfortable atmosphere.
A standout feature of The Farmhouse at Redcoats is its staff, who consistently receive praise for their friendliness, professionalism, and efficiency. They are attentive and accommodating, always willing to go above and beyond to ensure guests have a pleasant stay. The superb customer service is characterized by courtesy and politeness, enhancing the overall experience and leaving a memorable impression.
Overall, The Farmhouse at Redcoats is celebrated for its stunning location, excellent culinary offerings, immaculate rooms, and exceptional staff, making it a delightful retreat for all who visit. Show more
InfoSummary of reviewsThe Roebuck Inn, located centrally in Stevenage, is celebrated for its strategic positioning, especially with its proximity to major transport links like the A1, making it ideal for both leisure and business travelers. The inn offers easy access to local attractions, amenities, and events, with the added convenience of ample parking. The welcoming staff and a variety of onsite amenities, including a highly praised restaurant and bar, enhance the pleasant atmosphere and overall experience for guests.
Guests frequently commend the breakfast at Roebuck Inn, highlighting its quality, variety, and the attentiveness of the staff. The cooked-to-order options, featuring local delicacies, offer a delightful start to the day. Meanwhile, the attached Indian restaurant, Nirvana, receives high marks for its authentic and delicious dishes, often regarded as a standout feature of the inn, offering excellent service and a clean, comfortable dining setting.
The rooms at the Roebuck Inn are noted for their spaciousness, cleanliness, and quiet environment, despite the inn's location near a main road. Comfortable beds, effective heating, and practical amenities like tea and coffee making facilities ensure a restful and convenient stay. Although some interiors may appear a bit dated, the overall experience remains positive, with well-appointed rooms providing good value for short stays.
The cleanliness of the Roebuck Inn yields mixed reviews, with many guests appreciating the well-tended and tidy surroundings, including fresh bedding and towels. However, some criticisms highlight dated fixtures and occasional maintenance issues. Nonetheless, the friendly and accommodating staff significantly enhance the overall guest experience, creating a warm and welcoming atmosphere that leaves a lasting impression.
Overall, the Roebuck Inn successfully combines strategic location, comfortable accommodations, and exceptional service to create a memorable stay for visitors seeking practicality and comfort in Stevenage. Show more
