Overall, Malak Regency Hotel receives positive reviews from guests who appreciate its exceptional location, delicious breakfast, clean and comfortable rooms, outstanding staff, convenient parking options and luxurious amenities. The hotel's staff is particularly noteworthy for their professionalism, friendliness and helpfulness and the hotel's spa and swimming pool offer a relaxing and serene experience despite some mixed reviews. While some guests have noted minor issues such as inconsistent breakfast quality and weak Wi-Fi, the hotel generally lives up to its five-star rating and offers exceptional value for money. Those seeking a luxurious and peaceful escape will find Malak Regency Hotel to be a top choice.
The Heritage Hotel Krone is a hotel that receives high praise from guests due to its wonderful location, excellent service and fully equipped rooms at an unbeatable price. Situated in the heart of Sarajevo, the hotel is close to the city center but has a serene and peaceful atmosphere, being surrounded by a beautiful park. The breakfast is exceptional with a great variety of options available and many guests have praised the dinner experience as well. The hotel's rooms are spacious, luxurious and well-equipped and guests have reported very clean rooms with super high and comfortable beds. The hotel's staff is friendly and attentive, offering exceptional service and accommodating guests' needs. The hotel is also suitable for families with a variety of activities for kids and cribs available. Additionally, the hotel features a fantastic spa and free on-site parking. Overall, the Heritage Hotel Krone is a highly recommendable hotel that offers an enjoyable and comfortable stay.
Hotel Austria & Bosna emerges as a delightful choice for travelers seeking a blend of tranquility and convenience. Set amidst lush nature, the hotel offers an enviable location with picturesque and serene surroundings, just a kilometer from the city center and in close proximity to Sarajevo International Airport. Guests consistently praise the breathtaking views and the peaceful atmosphere that enhances their stay, whether they're enjoying breakfast or strolling around the premises.
The culinary offerings at the hotel receive mixed reviews, with most guests appreciating the diverse and rich breakfast buffet, which caters to various tastes, including Arab guests. Although some find the menu repetitive, the convenient morning meal remains a valued part of the hotel's lively environment.
Accommodations at Hotel Austria & Bosna are generally well-regarded for their spaciousness, cleanliness, and comfort. Guests enjoy elegant and restful experiences, thanks in part to the quality beds. While some rooms could benefit from improved maintenance, such as addressing mold and mustiness, the inviting swimming pool provides an additional layer of enjoyment during the stay.
Cleanliness is a notable highlight, with guests frequently complimenting the hotel's maintained environment both inside and out. Staff at the hotel receive accolades for their friendliness and professionalism, contributing to a welcoming atmosphere. Specific team members receive special mention for their exceptional service, although a few minor concerns about inconsistency in service delivery are noted.
The swimming pool is a favored amenity, offering separate male and female options for privacy. Despite occasional issues with temperature and cleanliness, the pool area, along with saunas, caters to those seeking relaxation.
Parking facilities enhance the convenience for guests, with easily accessible and private options. While some feel the garage could be better maintained, the practicality of parking directly in front of the hotel is preferred by many.
Overall, Hotel Austria & Bosna offers a beautiful, nature-infused retreat, with positive attributes in location, cleanliness, staff service, and an array of facilities that ensure a comfortable and enjoyable stay.
Spa Hotel Terme, located in a serene neighborhood near Sarajevo, offers guests a blend of nature and convenience with its proximity to the airport and easy access to city tram services. The surroundings feature beautiful greenery and a tranquil river, creating a peaceful retreat. Guests appreciate the short walk to various amenities, Vrelo Bosne park and famous landmarks. The hotel’s location consistently receives high praise for its practicality and charm.
Breakfast at the hotel elicits mixed reactions. Some guests enjoy the excellent, wide selection and superb coffee, finding it an ample start to their day. However, others criticize the breakfast for its simplicity, lack of variety and occasional cleanliness issues, such as stale bread and dirty utensils. Improvements in the breakfast offerings and hygiene could enhance the overall dining experience.
The rooms at Spa Hotel Terme are generally spacious, comfortable and clean with many guests appreciating the relaxing atmosphere and friendly staff. However, there are notable inconsistencies with some guests reporting dated or musty rooms, cleanliness concerns and amenities that fall short of expectations. Addressing these issues could provide a more consistent and pleasant stay for all visitors.
Cleanliness is another area with varied feedback. While some guests find the hotel exceptionally clean and modern, others report significant issues such as dirty rooms, moldy bathrooms and poor hygiene in common areas and the breakfast setup. Consistent cleanliness throughout the hotel could significantly improve guest satisfaction.
The staff at Spa Hotel Terme is frequently praised for their friendliness, attentiveness and helpfulness, especially at the reception. However, there are occasional reports of rudeness and communication issues, which contrast with the otherwise positive feedback. Enhancing staff training and communication could ensure a uniformly high level of service.
The hotel’s free Wi-Fi service needs improvement, as guests report weak signals, frequent disconnections and poor coverage. Ensuring a stable and strong internet connection would benefit those who rely on uninterrupted access.
The spa services receive commendation for their quality and extensive facilities, but some guests find the atmosphere too clinical and more akin to a rehabilitation center than a leisure spa. Enhancing the spa’s ambiance to align more with traditional leisure expectations could attract a wider range of guests.
The pool receives mixed feedback with some guests enjoying the warm, clean water while others find it overcrowded, dirty or small. Ensuring consistent cleanliness and managing pool occupancy could improve the overall pool experience.
Parking at Spa Hotel Terme is praised for its convenience, security and easy access, though some mention limited free parking spaces. Generally, the parking experience is positive, enhancing guests’ convenience.
The beds receive largely positive feedback for their comfort, contributing to a restful stay. However, minor issues such as hair on the beds and weak air conditioning are noted. Ensuring consistent cleanliness and resolving noise disturbances could enhance sleep quality.
Lastly, many guests feel that the hotel falls short of its four-star classification, citing a lack of expected amenities and services. Addressing these gaps could help meet guests’ expectations for a four-star establishment.
In summary, Spa Hotel Terme offers a convenient and peaceful location with friendly staff and comfortable beds, but could benefit from improvements in breakfast variety, room consistency, cleanliness and Wi-Fi reliability to fully meet guests' expectations.
Hotel Hills Sarajevo Congress & Thermal Spa Resort is situated within the Ilidža Thermal Riviera water park featuring a large complex of indoor and outdoor pools, restaurants, a kids' club and amusement park. The hotel provides modern and spacious rooms and suites equipped with a private balcony, air conditioning, a flat-screen satellite TV and a minibar. The hotel offers traditional Bosnian and international cuisine in its restaurants with one by the pool and the other located in the amusement park. The thermal complex features a spa center with saunas, Jacuzzis, massage rooms and a gym. The hotel also has table tennis and billiards and guests can enjoy water sports activities on the property. The Hotel Hills Sarajevo Congress & Thermal Spa Resort is located 10 km from the center of Sarajevo and free private parking is available on site with an airport shuttle service available for an additional fee.
Summary of reviews
Hotel Hills Sarajevo Congress & Thermal Spa Resort is praised by guests for its exceptional location, helpful and friendly staff and comfortable and spacious rooms. The breakfast is highly rated for its variety and freshness, while the dinner receives mixed reviews. The spa is a highlight of the hotel with a large and well-equipped space, while the pool area is great for families with young children. The parking is appreciated for its availability and security. Overall, guests recommend the hotel as a great choice for families and anyone looking for a luxurious stay with top-notch facilities and services. There are some minor issues with wifi connectivity and cleanliness, but they do not detract from the overall positive experience.
Hollywood Hotel enjoys a prime location in Elijah, providing guests with convenient access to various amenities, including restaurants, cafes, and shops. Its proximity to public transit and attractions like water parks and thermal baths makes it a strategic choice for both business and leisure travelers. The hotel's tranquil surroundings offer a peaceful retreat, while still being close to vibrant areas and highlights of Sarajevo.
Guests praise the hotel for its breakfast selection, highlighting the diverse and plentiful options available that cater to various tastes. Although occasional crowding and maintenance issues are present, the breakfast experience is generally viewed positively. The dinner experience at Hollywood’s Restaurant Sokak is another key attraction, often applauded for its delicious and affordable offerings of local and international cuisines, despite some overcrowding.
The rooms at Hollywood Hotel are lauded for their spaciousness and comfort, accommodating both individual and family travelers. Cleanliness and modern decor add to the satisfaction. However, some guests raise concerns about maintenance, outdated fixtures, and occasional odors. The staff receive high praise for their friendliness and professional demeanor, contributing to a welcoming atmosphere, despite some challenges during peak times.
While opinions on cleanliness vary, facilities like the spa and swimming pool often receive commendations for their tidiness. The gym is noted for being well-equipped, though it can occasionally be overcrowded. The indoor pool is appreciated for its size and cleanliness, although the temperature may not suit everyone.
The hotel's parking options are seen as a significant advantage, with ample and secure spaces available for guests. Family travelers find the hotel mostly accommodating, with spacious rooms and various activities for children. However, some feel there is room for improvement in terms of specific amenities for families.
Overall, Hollywood Hotel offers a well-rounded stay with standout features like its strategic location, dining options, and friendly staff. While some areas could benefit from enhancements, many guests leave satisfied with their experience.
The ibis Styles Sarajevo is a well-maintained 4-star hotel located outside the city center but conveniently near a petrol station, shopping mall and airport. Guests rave about the hotel's cozy and comfortable rooms with modern facilities, friendly and helpful staff and relaxing spa center with pool and sauna. The breakfast is highly praised for its great variety and selection of items. The free on-site parking is a plus with the staff being attentive to parking-related issues. While some guests noted minor issues, such as cold scrambled eggs or untidy rooms, the overall impression is that ibis Styles Sarajevo is a great value for money and a nice place to stay for a relaxing vacation or business trip.
Movenpick hotel Sarajevo is a highly recommended hotel for both business and leisure travelers looking to explore Sarajevo's sights. The hotel boasts a great location, just off the prom and close to the city center with a tram stop nearby and plenty of parking options. Guests rave about the value for money and the comfortable and clean accommodations. The breakfast offers a wide selection of varied and delicious food with attentive staff continuously cleaning the area and refilling the fresh items. The rooms are spacious, clean and modern with comfortable beds and well-designed bathrooms. The hotel is praised for its top-notch cleanliness and comfort with professional and friendly staff going above and beyond to make guests feel at home. The spa area is highly recommended for a great spa experience with reasonable prices, helpful staff and excellent amenities. The pool and sauna are a great bonus for guests with the pool being warm and equipped with water jets. The hotel offers ample parking options, including a large and secure underground garage and free outdoor parking. Guests repeatedly mention the comfortable and spacious beds, making for a relaxing stay. Overall, Movenpick hotel Sarajevo is an excellent choice for a pleasant stay in Sarajevo.