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Summary of reviewsHotel Drim & SPA in Struga is highly favored for its exceptional location directly by Ohrid Lake, offering guests a beautiful and convenient setting with easy access to both the beach and the town's central attractions. Guests particularly appreciate the seamless exploration opportunities it provides without the necessity of a car, along with the sense of security on its private beach. The hotel's setting is frequently highlighted as one of its strongest features, making it a preferred choice for those looking to enjoy the area's natural beauty and vibrant atmosphere.
The breakfast at Hotel Drim & SPA receives a generally positive reception, with many guests praising the diverse, well-organized spread that includes a wide array of tasty dishes, ranging from pancakes to assorted sweets. Despite some guests finding the menu repetitive or noting issues with specific items, many enjoy the variety and quality of the buffet.
Guest feedback on the rooms is varied, yet several positive aspects are mentioned. Many rooms are spacious, akin to studio apartments, and feature clean bed linens. Although some guests appreciate the cleanliness and facilities, a common sentiment is that the rooms appear outdated and in need of renovation, with older furnishings and minor maintenance issues noted.
Cleanliness at the hotel receives mixed reviews, with positive comments emphasizing clean bathrooms and comfortable accommodations, which are important for guests prioritizing hygiene. Despite some areas reportedly needing attention, guests have found satisfactory levels of cleanliness in certain aspects of their stay, allowing for a generally comfortable experience.
The staff at Hotel Drim & SPA are acknowledged for their friendliness, with reception staff and waiters often being described as helpful and welcoming. While many guests appreciate the warmth and knowledge of the staff, there are instances of inconsistent service, with some experiencing indifference or unprofessional behavior. Overall, while the staff's pleasant interactions contribute positively to the guest experience, there is room for more consistent service delivery.
In summary, Hotel Drim & SPA is admired for its prime location and friendly service, offering guests a picturesque and convenient base for exploring Struga, complemented by a generally satisfying breakfast experience. However, improvements in room updates, cleanliness consistency, and staff interaction could enhance guests' overall experience.
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