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Summary of reviewsRivertel is a highly regarded hotel, celebrated for its strategic location, cleanliness and exceptional staff. Situated conveniently near town attractions, supermarkets, eateries and next to Lotus Mall, the hotel's prime location offers easy access to highways and major landmarks like the Leaning Tower of Teluk Intan. The peaceful environment, despite its centrality and ample parking facilities further enhance the overall stay.
The cleanliness at Rivertel is impeccable with guests consistently praising the tidy and well-organized rooms and common areas. The rooms are spacious, comfortable and equipped with necessary amenities, appealing to both solo travelers and families. Senior citizens also find the rooms easily accessible and user-friendly. The hotel’s commitment to hygiene is evident through regular sanitation procedures and fresh scents upon entry.
Rivertel’s staff receive high accolades for their friendliness, professionalism and efficiency. The team is noted for being helpful and supportive, making the check-in process smooth and addressing concerns promptly. This welcoming attitude greatly contributes to the positive experience at the hotel.
While the breakfast service receives mixed reviews with some guests appreciating the quality and others pointing out the lack of inclusive options, the presence of a lobby cafe adds positively to the atmosphere.
The hotel’s parking facilities are generally well-received, offering free and ample parking space. Although there are minor setbacks, like the absence of covered parking, the overall arrangement meets most guests' needs effectively.
Families find Rivertel to be an excellent choice for vacations. The hotel provides a family-friendly atmosphere with spacious family quad rooms and a kids' play area. Cleanliness, safety and good bathroom facilities contribute to a reassuring and comfortable environment for families.
The comfortable beds with their fresh and clean bedding, are frequently highlighted, although some guests note issues with pillow comfort. Nonetheless, the good quality of mattresses generally ensures a restful stay.
Rivertel stands out as a commendable three-star hotel, offering good value and surpassing expectations. The strategic location and satisfactory facilities justify the price, making it a practical choice for business travelers as well. The helpful staff, clean rooms and practical amenities enhance the experience for those on business trips, ensuring a comfortable environment for work and rest.
In summary, Rivertel offers a clean, comfortable and strategically located option for both leisure and business travelers with exceptional staff service making every stay enjoyable and hassle-free.
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