5-Star HotelSummary of reviews related to the '5 Star' categoryIf you're looking for a luxurious stay in Surabaya, Hotel Majapahit Surabaya MGallery is definitely worth considering despite some mixed reviews regarding its star rating. Some guests mentioned that the hotel looks more like a grand 5-star traditional hotel while others found it exceptional in every aspect of the facilities and services provided. Some guests expressed concern about cleanliness but generally, the hotel provides a 5-star standard whether it be its stunning appearance or the helpfulness of its staff - especially one trainee food service guy who went above and beyond to arrange a Grab taxi for a late-night sightseeing tour of the Suramadu bridge.
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