The Holiday Inn Ellesmere Port/Cheshire Oaks by IHG is a great choice for those looking for a hotel with a stunning location. Situated by the Manchester Ship Canal, guests can enjoy picturesque water views and a lovely surrounding area. The hotel is also conveniently located for visiting local attractions such as Cheshire Oaks shopping outlet, Chester Zoo and Blue Planet Aquarium. Guests rave about the delicious and plentiful breakfast offered at the hotel, which is especially great for families with kids. The rooms are spacious, modern and spotlessly clean with comfortable beds. The hotel's standout feature is its cleanliness with guests rating it a perfect 10/10. The staff are described as lovely, caring, knowledgeable and incredible, going above and beyond to make guests feel welcome. The on-site, indoor heated pool is a great added extra, although some guests found it small in size. The hotel offers free parking, but it can be limited. Families will find that the hotel caters to kids of all ages with loads of books and games to enjoy. While opinions on the beds vary, the majority of guests appreciated the clean and comfortable accommodations. Overall, the Holiday Inn Ellesmere Port/Cheshire Oaks by IHG is an excellent option for families and those looking for a memorable stay in a beautiful location.
Oakwood Farm Mews Chester is highly regarded by visitors for its superb location, outstanding service, and comfortable accommodations, creating a delightful experience for both travelers and pet owners. Strategically situated near Chester city center with easy access to both local attractions and the motorway, the property offers a quiet and pleasant retreat while ensuring convenience for onward journeys. The proximity to scenic walking routes is especially favored by those traveling with dogs, cementing its status as a pet-friendly haven.
Guests consistently praise the noteworthy cleanliness and modern aesthetic of the spacious rooms, defined by their comfort and tidiness. The appealing "Barnyard" style, large bathrooms, and high-standard amenities contribute to a relaxing stay. Furthermore, Oakwood Farm Mews stands out for its attentive staff, whose welcoming and efficient service is frequently highlighted, ensuring guests feel well-cared for from arrival to departure.
The on-site breakfast offerings at The Foxes Tearoom receive great admiration for their quality and variety, accommodating visitors with dietary restrictions through gluten-free options. While the café opens at 9 a.m., which some might consider late, the delicious meals and friendly service make breakfast a memorable experience. Additionally, the property provides ample parking, which adds convenience and supports its reputation as a guest-friendly choice.
Visitors are charmed by the comfortable beds, which are often noted for their generous size and cleanliness, promoting restful nights. Combined with excellent shower facilities, these accommodations meet the needs of guests seeking relaxation after exploring Chester or attending local events.
Overall, Oakwood Farm Mews Chester offers a refreshing and comfortable stay enriched by pet-friendly features, quality dining options, and exceptional staff service, making it a favored destination for those visiting the area.
Brook Hall Hotel offers a serene and picturesque retreat, set against the charming backdrop of Eastham and Chester's outskirts. The peaceful location provides a lovely escape with convenient access to major attractions in Liverpool, Manchester, and North Wales. Guests particularly appreciate the hotel's beautifully maintained grounds, adding to the appeal of hosting events such as weddings. The charm of the hotel's old architecture combined with a welcoming atmosphere makes it a favored choice among travelers seeking tranquility and access to regional highlights.
Known for its breakfast, Brook Hall Hotel satisfies a wide array of tastes with options ranging from hearty English breakfasts to fresh continental selections. Most guests commend the attentive service and quality of the offerings, particularly the poached eggs. Despite occasional hiccups in service and vegetarian options, the breakfast experience largely receives praise, setting an uplifting tone for the day.
Dinner at the hotel presents an exceptional culinary experience, highly appreciated for its quality and presentation. Guests often highlight the fantastic taste and beautiful presentation of meals, with evenings at the restaurant providing a warm atmosphere enhanced by attentive service and delightful surprises like seeing the chef in the dining room. Although some mention limited vegetarian choices, overall satisfaction with the dining experience remains high.
Comfort extends beyond dining at Brook Hall Hotel, with its rooms offering a blend of classic charm and modern convenience. Recently refurbished accommodations provide spacious and clean interiors, adorned with period furnishings and views of the hotel's lovely gardens. Many rooms feature luxury amenities such as jacuzzi baths, contributing to an indulgent stay. Coupled with the dedication of the friendly staff, these features create a memorable experience for guests seeking both relaxation and attentive hospitality.
Cleanliness is a defining characteristic of Brook Hall Hotel. Reviewers frequently note the impeccable condition of the rooms and bathrooms, which contribute to the calm and appealing environment of the hotel. Minor issues such as occasional carpet stains rarely overshadow the overall excellence in cleanliness and aesthetic appeal, reinforced by the dedicated staff who enhance the welcoming atmosphere.
Guests consistently express enthusiastic commendations for the Brook Hall Hotel staff. From receptionists to bar managers, the team is recognized for their friendliness, professionalism, and genuine commitment to guest satisfaction, making each visit a uniquely pleasant experience.
Additional amenities such as free Wi-Fi and abundant parking enhance the convenience of staying at Brook Hall Hotel, with ample parking spaces praised despite minor concerns about the car park's condition. The hotel's dog-friendly approach is also valued, offering a welcoming environment for canine companions alongside their human guests, albeit with a small fee for overnight stays.
Overall, Brook Hall Hotel stands out as a hidden gem that offers comfort, quality service, and peace in a beautiful, accessible location. With careful attention to detail in both service and accommodations, the hotel makes for a delightful and memorable getaway.
Macdonald Craxton Wood Hotel & Spa, Chester is a great location for those wanting to explore the area with easy access to local attractions like Chester and Cheshire Oaks. While some guests enjoyed their breakfast, others were disappointed with the service, quality and lack of options. Dining at the hotel is hit or miss with some standout experiences but also unpredictable culinary journeys. The rooms are generally clean and spacious, but some are outdated and in need of attention. The staff are friendly and helpful with a warm and welcoming atmosphere. The spa and leisure facilities are good with a lovely swimming pool and excellent spa facilities. The hotel is also very dog-friendly with plenty of space for walking your furry friend. Overall, Macdonald Craxton Wood Hotel & Spa, Chester offers a comfortable stay with some highlights and some areas for improvement.
Crabwall Manor Hotel & Spa is a charming hotel located just a few miles out of town, offering easy access to motorways and taxis to and from town. The hotel is conveniently located only five minutes from Chester city centre, making it a great base for exploring the area. Guests can start their day off right with a fantastic breakfast that offers plenty of options to choose from, including a nice Full English. The dinner experience at Crabwall Manor Hotel & Spa seems to be a mixed bag with some guests thoroughly enjoying their meals while others found the limited and below-par menu disappointing. The hotel offers a variety of rooms, including junior suites and superior rooms, which are nicely decorated with comfy beds and good sizes. Guests have mixed opinions on the cleanliness of the hotel, but the staff were generally praised for being friendly and accommodating. The spa area at Crabwall Manor Hotel & Spa has received mixed but mostly positive reviews with guests enjoying the pool and spa facilities. The hotel boasts incredibly comfortable and comfy beds, which guests found to be lovely. Overall, Crabwall Manor Hotel & Spa is a fantastic location at a great price with excellent facilities and a quirky charm that makes it stand out.
The Brook Mollington Banastre Hotel & Spa is located in a great spot just two minutes away from Chester city centre, making it a perfect location for exploring the city and nearby attractions. However, the hotel's appearance could use an update and the rooms vary in comfort and quality. Guests had mixed experiences with the breakfast and dinner options, but the staff were accommodating and made a positive contribution to any stay. The spa and leisure facilities received mixed reviews, but the pool area was lovely and relaxing. The hotel offers great parking for guests in addition to a prime location. While the hotel may be suitable for those looking for budget accommodation, some guests felt that it was reflected in the slightly tired nature of the hotel and the service needed significant improvement.
Summary of reviews related to the 'Accessible' category
Summarized by AI
Nestled in a picturesque countryside setting, YHA Chester Trafford Hall is characterized by its lovely atmosphere and friendly staff, making it a pleasure for guests to stay. The beautiful old hall offers convenient outdoor annexes with covered paved walkways that cater more than adequately to accessible needs, providing easy access to amenities. Guests appreciate the clean, ample, and enjoyable space, especially for families, with facilities that enhance the experience. There is easily accessible and free parking close to the rooms, contributing positively to the ease of access. However, guests have noted that without a car, the hotel's somewhat remote location might pose challenges, as public transport options can be limited on certain days. Additionally, some rooms are situated a distance away from the main building, which may require extra consideration for those with disabilities. Overall, YHA Chester Trafford Hall offers a pleasant and accommodating retreat amidst beautiful surroundings, albeit with a few accessibility considerations to keep in mind.
AI-generatedBrookside Hotel & Restaurant offers a mix of accessibility features and is described as suitable for guests with disabilities. It provides accessible ground floor rooms and is accessible by wheelchair. The restaurant and bar have level access.
Summary of reviews related to the 'Accessible' category
Summarized by AI
Brookside Hotel & Restaurant offers a mix of accessibility features that cater well to guests with disabilities, making it a suitable choice for solo travelers, couples, families, groups and even those on educational trips or contractors. The hotel provides ground floor rooms that are described as accessible and convenient and several mentions confirm that the property is accessible by wheelchair. Additionally, the hotel maintains a homely and traditional ambiance while remaining accessible to all guests with comfortable and accommodating rooms.
However, some challenges were noted, such as the lack of an elevator which means many stairs need to be climbed, especially to access second-floor rooms. There are also mentions of level shifts within the property, which might pose challenges for some guests. The basement rooms are not ideal for accessibility as they lack windows.
Overall, while there are specific areas of concern like the non-adjustable showers and multiple stairs, the Brookside Hotel & Restaurant provides a generally comfortable and accessible stay for a wide range of guests. The hotel's location is also a plus with a short walk into the town center for added convenience.
Super 8 by Wyndham Chester East receives high praise from guests for its prime and convenient location. Nestled close to popular attractions like Chester Zoo and Cheshire Oaks and with easy access to Liverpool and the motorway, the hotel is a strategic stopover. Ample free parking and secure premises further enhance its appeal, making it great for families and travelers alike. The surrounding area features various food options within walking distance, providing further convenience.
The hotel stands out for its clean and modern rooms. Guests are impressed by the fresh, newly refurbished spaces with modern décor and functional amenities such as large TVs and effective air conditioning. Family rooms and interconnected spaces are particularly valued by those traveling with children. Comfortable beds, immaculate bathrooms and helpful amenities underline the high standard of comfort. While there are some comments about room size, the overall feedback is overwhelmingly positive, highlighting superb room conditions and value for money.
Cleanliness is a strong point with guests frequently noting the spotless, tidy rooms and well-maintained hotel environment. The combination of modern refurbishment and high cleanliness standards creates a comfortable and inviting atmosphere.
Staff at the Super 8 by Wyndham Chester East receive frequent commendations for their friendliness, helpfulness and exceptional service. Specific members, such as Lynne and Katie, are noted for going above and beyond to enhance guests' experiences, contributing to a warm and welcoming atmosphere that leaves a lasting impression.
The breakfast experience is mixed, yet several guests find the continental options adequate and good value for money. However, there are suggestions for greater variety and a desire for a cooked breakfast option. The area used for breakfast is also noted to be somewhat small, but the convenience and friendly staff help offset these minor issues.
The hotel’s free WiFi receives mixed reviews—some guests have a good connection while others face connectivity issues. Despite this, the overall guest experience remains positive.
Parking is ample and convenient with special amenities like disabled parking spaces right outside the door. While some guests note that the parking areas can be distant from the rooms, the overall feedback highlights its practicality and ease of use.
Families find the hotel particularly accommodating, appreciating the spacious rooms and connecting spaces, which cater well to both parents and children. The hotel's location provides a good base for exploring the region, made even more enjoyable by the friendly staff and clean facilities.
Lastly, the hotel is dog-friendly, making it an ideal choice for travelers with pets. Guests appreciate the welcome extended to their furry companions, despite some mentions of minor issues like additional charges and occasional noise from other dogs.
In sum, Super 8 by Wyndham Chester East is well-regarded for its strategic location, clean and modern rooms and exceptional staff service. It is a highly recommended choice for families, travelers exploring the region and those traveling with pets.
Facilities for wheelchair are available at the property, however, a Special or Accessibility Requests need to be filled prior to arrival. Three rooms on the ground floor are equipped with facilities for mobility impaired guests.
Summary of reviews related to the 'Accessible' category
Summarized by AI
Stone Villa Chester is a perfect choice for guests with mobility issues. They provide ample private parking which is a bonus in the busy town of Chester. The property is at the end of a street, making it peaceful and quiet for a good night's sleep. It is a short walk to the city centre, which is very convenient for guests who want to explore the city's attractions. The hotel is well-situated for good restaurants so guests with disabilities won't have to worry about travelling long distances for a good meal. Though the parking can be tight, it is worth the location which is walking distance to Chester's city centre. Overall, Stone Villa Chester is a comfortable and homely place with easy accessibility for guests with disabilities.
AI-generatedThis hotel offers extensive accessibility features, including accessible guest rooms with mobility features, 32-inch clear doorways, roll-in showers, grab bars, lowered fixtures, and emergency pull cords. Accessible routes are provided to public areas, including the restaurant, exercise facility, spa, and swimming pool. The hotel also has accessible parking and elevators.
The MILL Hotel & Spa is a great value hotel located in the heart of Chester within easy walking distance of the city centre, city walls and train station. Guests appreciate the hotel's proximity to many pubs, restaurants and interesting buildings in the area. The breakfast is included and of great quality with a vegan option available. The rooms are a mixed bag with some guests finding them big, clean and comfortable, while others complained that the decor was tired and dated. However, guests can expect exceptional cleanliness throughout the hotel. The staff are friendly, accommodating, professional, exceptional and helpful. The spa facilities are spacious and well-maintained, featuring a pool, gym and various treatments. The indoor heated pool is perfect for leisure activities, although the Jacuzzi could have been warmer. The parking situation at the hotel is varied with some guests finding it excellent, while others thought it was a bit stressful or a bit steep to have to pay. The beds are a mixed bag with some guests finding them enormous and superbly comfortable, while others felt they were a bit small, past their best or too soft. Overall, the MILL Hotel & Spa is a clean, warm and welcoming hotel that couples comfort with great facilities.
AI-generatedThis hotel is described as highly accessible and suitable for disabled and elderly guests with excellent disabled facilities. It is wheelchair-user friendly with accessible facilities and rooms, including ground floor access rooms and specially adapted rooms.
Summary of reviews related to the 'Accessible' category
Summarized by AI
The Holiday Inn Express, Chester Racecourse, an IHG Hotel, receives favorable reviews for its overall accessibility for guests with disabilities. Guests noted that the hotel is wheelchair-user friendly with accessible facilities and rooms. The ground floor access rooms and specially adapted rooms are beneficial for those with limited mobility. The efficient and prompt service provided by the hotel staff contributes significantly to making their stay more comfortable.
The hotel's strategic and convenient location allows for easy access into the city center and is a notable advantage for all guests. Additionally, the availability of EV charging points is an added benefit. Other highlighted amenities include accessible check-in, hot drinks and complimentary breakfast.
However, there are a few areas requiring improvement. Some guests pointed out that the accessible rooms are not designed well for wheelchair users with lengthy and uphill walks to parts of the hotel including to the city center. The lift, though provided, is not very spacious and the poor design of accessible rooms impedes easy access. Moreover, the hotel's disability facilities in some parts of the building, apart from the rooms, were deemed inadequate by some travelers.
Overall, the Holiday Inn Express, Chester Racecourse is highly accessible and suitable for disabled and elderly guests with excellent disabled facilities, though a few design and layout issues may need addressing to enhance the experience further.
Moxy Chester has garnered positive reviews across various categories, making it a favorite among travelers to Chester.
Located along Chester’s picturesque canal, the hotel's location offers convenience and charm with easy access to the train station, city centre, bars, restaurants, historic sites and a nearby Waitrose. The short, scenic canal walk to the city centre is frequently praised, adding to the overall appeal. Guests also appreciate the hotel’s modern, clean facilities, vibrant atmosphere and helpful staff, considering it excellent value for money.
The breakfast offerings receive mixed feedback. Many guests enjoy the wide variety and good quality, from traditional English breakfasts to continental options, including veggie sausages and fresh drinks. However, some have noted organizational issues, chaotic scenes and inadequate food supply during peak times. Despite these occasional shortcomings, breakfast is often seen as decent value, especially when included in the booking.
Dinner at Moxy Chester also has mixed reviews. Positive feedback highlights a diverse menu with fresh, delicious dishes, including highly recommended options like the Chicken Sabnam and various international cuisines. The bar stands out for its friendly ambiance, well-made cocktails and reasonable prices. However, some guests faced limited food options and inconsistent quality with dining atmosphere likened to a canteen and a lack of a dedicated restaurant and room service noted as drawbacks.
Rooms are described as modern, stylish, comfortable and clean. Guests appreciate the well-thought-out decor, cozy beds, smart TVs and strong showers. Minor negatives include issues with room temperatures, noise levels, small room sizes and the absence of certain amenities like a mini-fridge. Nonetheless, the overall design and maintenance receive high marks.
Cleanliness at Moxy Chester is consistently commended. Both rooms and communal areas are described as immaculate and well-maintained. The hotel's modern and stylish atmosphere further enhances the positive experience. Occasionally, minor issues like external window cleanliness or room replenishments are mentioned but do not significantly detract from the overall stellar hygiene standards.
The staff at Moxy Chester are repeatedly praised for their friendliness, helpfulness and professionalism. Guests appreciate the warm and welcoming environment created by the team, noting prompt assistance and excellent customer service. Specific staff members are often mentioned for going above and beyond to ensure a pleasant stay.
Wi-Fi connectivity is generally strong, fast and reliable, although some guests experience occasional issues, particularly on the third floor or when connecting specific devices. Despite these hiccups, the inclusion of internet in the booking price and satisfactory overall experience is positively acknowledged.
Parking presents challenges due to limited on-site availability, often requiring guests to use off-site options, which can be inconvenient and costly. However, the car park is noted for its safety and the presence of EV charging stations with some spaces specifically for electric and hybrid vehicles.
Families find Moxy Chester particularly accommodating with spacious and comfortable family rooms, a variety of kids' games and activities and a pet-friendly policy. The welcoming staff enhance the family-friendly atmosphere, making it a top choice for those traveling with children and pets.
The beds at Moxy Chester are generally described as comfortable with many guests finding them exceptionally comfy. However, a frequent request is for more pillows, as one per person is typically provided.
Overall, Moxy Chester offers a clean, stylish and comfortable stay with excellent service and a prime location, making it highly recommended for a variety of travelers.