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Summary of reviewsHotel Tepic offers a strategically convenient location, making it ideal for travelers between Guadalajara and Mazatlan. Located less than 100 meters from the bus terminal and just a block from the main avenue, it provides easy accessibility and parking. Guests appreciate the proximity to key points of interest, eateries and essential offices, making it a practical choice for various travel needs. Its central position, combined with affordability, cleanliness and the inclusion of a notable breakfast, creates a positive and cozy experience for visitors.
The breakfast at Hotel Tepic stands out as a key highlight with guests frequently praising its delicious, rich and fresh offerings. The buffet option adds variety and quality and the courteous service at Los Tulipanes restaurant enhances the dining experience. Despite minor complaints about service speed, the general consensus is highly positive, emphasizing satisfaction with both the breakfast and the attentive service.
Dinner garners mixed reviews with the cuisine often praised for its delicious and acceptable quality. A professional chef during evening service is well-regarded and although there is positive feedback about some aspects of the service, issues with inconsistent service and the restaurant's limited and aging facilities are noted.
Rooms at Hotel Tepic are clean and comfortable but tend to be small. They are generally well-maintained, equipped with air conditioning and fans, although there have been occasional reports of the air conditioning not working. The facilities are described as old with some rooms having a dark and neglected atmosphere. These attributes suggest the hotel may be more suitable for solo travelers or brief visits.
Cleanliness feedback is mixed; while initial room cleanliness and bed conditions are appreciated, significant issues with overall hygiene have been reported. Problems such as cockroach sightings, poorly maintained bathrooms and old, smelly towels have been identified, indicating a need for improved sanitation practices.
The staff at Hotel Tepic is frequently praised for their warm and attentive nature. Both the morning and evening teams receive positive remarks, especially the receptionists and breakfast staff. However, some reviews mention instances of indifference and unfriendliness and occasional issues with reception being unresponsive.
The free wifi service is a common point of dissatisfaction among guests. The connection is often reported as slow, unreliable and occasionally non-functional, posing challenges for those relying on stable internet access.
Bed quality receives mixed feedback with some guests finding the beds clean and comfortable. However, numerous reviews cite issues with hard, old and deformed mattresses, along with small bed sizes and unsatisfactory pillows. These factors signify a need for better bed and mattress quality to enhance guest comfort.
Overall, Hotel Tepic offers a convenient location and satisfactory experiences in some areas like breakfast and staff service. However, it faces significant challenges in maintaining consistent cleanliness, wifi reliability and bed quality.
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