The Econo Lodge Downtown enjoys a prime location that many guests appreciate for its proximity to downtown Salt Lake City and attractions like the Salt Lake City Fairgrounds, Temple Square and the Steiner Ice Arena. Its closeness to eateries, particularly Mexican food options, as well as convenient access to major highways and public transportation, adds to its appeal as an affordable base for exploring the city.
However, the experience at the Econo Lodge Downtown is marred by several issues. The breakfast service is inconsistent with some guests finding it acceptable while others noted the lack of variety, cleanliness issues and poor-quality offerings.
The state of the rooms received numerous negative comments with reports of poor cleanliness including dirty sheets, stained furniture and unclean bathrooms. Many guests described the rooms as outdated and in need of substantial renovations. Maintenance issues like broken showers, mold and plumbing problems were also common complaints. The requirement for a cash deposit and inconsistencies in room assignments further added to guests' frustrations.
Cleanliness throughout the hotel is a major concern with reports of dirty linens, unpleasant smells and the presence of cockroaches and other bugs. The common areas, including the pool, also reportedly suffer from neglect.
Staff experiences are mixed; while some guests commend the friendly and helpful nature of certain staff members, others encountered rude and unprofessional behavior. Communication issues and problems with the hotel's deposit policy also detracted from the overall guest experience.
The free Wi-Fi provided at the hotel is another point of contention. While it works well in common areas for some guests, it is often unreliable or non-existent in rooms, causing frustration for those needing consistent internet access.
Parking is generally praised for its ample space and convenience, but safety concerns due to the presence of homeless individuals in the area have been noted. Guests should also be aware of the hotel's deposit policies.
While some guests found the beds comfortable, numerous reviews highlighted issues like stained bedding, insects and uncomfortable mattresses. The presence of bedbugs was a particularly alarming concern for some guests.
In summary, while Econo Lodge Downtown benefits from its strategic location and affordability, significant improvements are needed in cleanliness, room maintenance and customer service to enhance guest satisfaction.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 21-40 out of 200+ hotels in and around Terminal