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Summary of reviewsRocca Apartments receives generally positive reviews, particularly for its convenient location, spacious rooms and pet-friendly environment. Situated between two busy roads, it offers easy access to transportation, making it ideal for visitors heading to Unibet Arena, Saku Suurhall and Tallinn's open-air museum. The surrounding area is well-equipped with amenities such as grocery stores, shopping centers, eateries and fuel stations with free parking enhancing its overall convenience. Although situated on the outskirts of Tallinn, the location boasts peaceful surroundings and excellent public transport links, appealing particularly to sports and event enthusiasts.
The rooms at Rocca Apartments are often praised for being spacious, cozy and well-suited for families, featuring comfortable beds and basic kitchen appliances. Despite some concerns over cleanliness and outdated furnishings, many guests find the lodging functional and decent for its price, offering an overall pleasant and homely atmosphere. The quiet environment and provision of necessary amenities further add to the comfort of the stay.
When it comes to overall cleanliness, reviews are mixed. While some rooms are reported to be clean and tidy, there are numerous instances where guests encountered issues like dust, mold and unclean surfaces. The inconsistency in maintaining hygiene standards remains a point of contention.
Staff interactions also yield varied experiences. Many guests appreciate the friendly and accommodating nature of the staff, who are often noted for their prompt service and helpfulness, particularly in communicating in Russian. However, challenges such as language barriers, rude attitudes and lack of on-site support lead to frustration in some instances.
Bed comfort is generally well-reviewed with many guests finding the beds comfortable and spacious. Clean bedding further adds to the positive sleep experience, though there are occasional complaints about worn-out mattresses and pillows.
A standout feature of Rocca Apartments is its dog-friendly policy. The property provides a conducive environment for travelers with pets, offering ample space and easy access to parks and walking areas. This is particularly beneficial for those attending events like dog shows. Reasonable pet fees and accommodating conditions contribute to a favorable experience for guests with canine companions.
In summary, Rocca Apartments offers a strategic and accessible location, comfortable and spacious rooms and excellent pet-friendly accommodations. While there are areas for improvement, particularly in cleanliness and staff communication, the property provides good value and convenience for many travelers.
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