The Imperial Hotel Tokyo, deeply committed to sustainability, operates under the slogan "Achieving both Luxury and Sustainability," highlighting their dedication to offer exquisite hospitality while caring for the environment. Their comprehensive sustainability management structure includes an executive committee, board of directors, SDGs team, Diversity Team, 3R Team focusing on reducing, reusing, and recycling, Energy Conservation Team, and a Social Contribution Team. Each team is tasked with formulating action plans and promoting sustainability initiatives across the company.
One of the hotel's key objectives is promoting decarbonization by transitioning to CO2-free electricity. They aim to reduce CO2 emissions at directly managed workplaces by 40% (compared to a specified base year) within a defined future timeline and to achieve effectively zero emissions by a predetermined date in the more distant future. As part of their commitment to being good corporate citizens, the hotel is actively involved in the Sustainable Development Goals (SDGs) and regularly undertakes voluntary activities for social contribution. The hotel's philosophy emphasizes that environmental consideration is a vital aspect of the new hospitality services expected by society. By integrating such eco-conscious measures into their operations, the Imperial Hotel Tokyo ensures an indulgent stay that aligns with guests' values of sustainability.
This hotel holds multiple sustainability certifications and features an environmentally friendly building with energy management systems, heat recovery, and rainwater/well water utilization. It supports sustainable food production through Okura Beef and certified coffee, and has extensive waste reduction and recycling programs, including innovative food waste processing.
The Conrad Tokyo, part of the Hilton family, embraces the 'Travel with Purpose' ethos, Hilton’s Environmental, Social, and Governance (ESG) strategy to promote responsible travel and tourism worldwide. The initiative aims to create a positive environmental and social influence throughout their operations, supply chain, and communities, ensuring their growth doesn't compromise future generations' needs.
In terms of environmental impact, the Conrad Tokyo is committed to sustainable operation and growth, with a focus on reducing the consumption of natural resources. The hotel's efforts are concentrated on climate action and destination stewardship, which are integral to achieving a net-zero future for not only their establishment but also the global travel and tourism industry. Their commitment extends to an ambitious endeavor to minimize the consumption of Watts (energy), Water, and Waste in their hotels, demonstrating their dedication to leading the way in eco-conscious hospitality.
As part of the HMJ group, this hotel is involved in initiatives to reduce plastic waste. This includes phasing out plastic straws and cutlery in favor of wooden and biomass alternatives, and transitioning to biomass-based amenities.
As part of Hilton’s Environmental, Social and Governance (ESG) strategy known as Travel with Purpose, Hilton Tokyo Hotel is dedicated to promoting responsible travel and tourism on a global scale. The strategy is a commitment towards creating positive environmental and social impact across all operations, supply chain, and communities, emphasizing both eco-consciousness and social responsibility.
In addition, Hilton Tokyo Hotel is determined to grow sustainably, striving to reduce the consumption of natural resources. Committed to climate action and destination stewardship, the hotel is on a mission to shape a net-zero future for not just the company, but also the global travel and tourism industry. This involves an active effort to lessen energy use, water consumption, and waste production at the hotel, showcasing Hilton Tokyo Hotel’s firm commitment towards environmental preservation.
Shibuya Excel Hotel Tokyu is committed to sustainable hospitality through energy-saving lighting systems, water conservation methods, and initiatives to reduce plastic use.
This hotel demonstrates a strong commitment to sustainability with features like an EV charging station, a zero emission car-sharing service, and wastewater reuse. It has a zero-waste kitchen and actively recycles plastics, food waste, and cardboard, while also repurposing wedding reception flowers.
This hotel operates with a 'CO2 Zero Plan' using green electricity from renewable sources, achieving virtually 100% renewable energy and zero CO2 emissions. It has implemented an 'eco-Niwa' project for environmental protection, uses water-saving shower heads, and aims to eliminate plastics by providing free water servers, paper straws, and mineral water in 100% recycled bottles.
This Green Key certified hotel prioritizes reducing its environmental footprint by minimizing food waste, conserving water and energy, offering vegetarian and vegan dining options, using eco-friendly cleaning supplies, providing EV charging, and implementing a waste separation strategy.
A member of the GSTC, this hotel has initiatives including the reuse of wastewater and oil, rooftop greening, efforts to reduce plastic use and greenhouse gas emissions, and a dedicated committee focused on waste management.
The Ritz-Carlton, Tokyo, is a beacon of luxury hospitality that doesn't shy away from its environmental responsibilities. The hotel vigilantly monitors its carbon and water footprints, making transparency a cornerstone of its sustainability efforts. Each room night at the hotel contributes to a carbon footprint of 142.08 kg and a water footprint of 1693.39 liters, figures that the hotel aims to reduce through a range of eco-conscious practices.
A significant part of the hotel's environmental strategy is its commitment to recycling in guest rooms. This initiative encourages guests to participate in the hotel's sustainability efforts, fostering a culture of consciousness that reverberates throughout the entire property. By embracing such proactive environmental practices, The Ritz-Carlton, Tokyo successfully combines luxury and sustainability, redefining what it means to be a conscientious player in the hospitality sector.
This hotel is the first in Tokyo to receive the Green Key eco-label and the first in Japan to hold both Green Key and Sakura Quality Green 4 certifications. It implements paperless guest rooms, reduces plastic usage, sources ingredients locally, and participates in conservation activities.
Endorsing the Sustainable Development Goals (SDGs) proposed by the United Nations, Park Hotel Tokyo is dedicated to achieving a sustainable society. Rooted in the hotel's management philosophy and behavioural guidelines, Park Hotel Tokyo has identified four key objectives, targeted towards contributing to the 17 SDGs. The hotel's initiatives include extending the scope of its efforts to its guests, employees, business partners, and communities, with a specific commitment to supporting people with disabilities through art activities.
Among its environmental initiatives, the hotel has put significant measures in place to address paper resource usage and global warming. They've introduced THANN amenities in their guest rooms, a product that boasts over 95% plant and mineral-based ingredients. Additionally, they've changed materials used for employees' name cards to banana paper - an environmentally friendly, fair-trade paper product made from banana fibres. Furthermore, they're replacing plastic straws in all of their restaurants with biodegradable sugarcane straws, and replacing PET bottles in guest rooms with aluminum cans for mineral water - all contributing to a reduction in carbon dioxide and plastic waste. These innovative steps towards environmental sustainability at Park Hotel Tokyo demonstrate the hotel's firm commitment to creating shared values, fostering symbiosis with nature, and building a recycling society.
The all day place Shibuya distinguishes itself not only through its chic urban style but also through its dedicated environmental conservation practices. Recognized by the esteemed Green Key certification, this Tokyo-based hotel has taken comprehensive steps to incorporate renewable energy and sustainable practices into its daily operations. A standout feature is the hotel's reliance on biomass energy, a renewable energy source that supports the hotel's commitment to reduce its carbon footprint and promote sustainable tourism.
In addition, the hotel features LED lighting throughout its premises, a choice that significantly reduces energy consumption while maintaining an inviting ambiance. The all day place Shibuya also encourages its guests to partake in the green journey with its towel reuse policy - towels in guest rooms are changed only upon request. Moreover, single-use cups, glasses, plates, and cutlery are noticeably absent. By embracing these eco-friendly measures, the all day place Shibuya offers a sustainable stay without compromising on quality and comfort.
Questionnaire
Certifications:
Green Key (greenkey.global)
Do you utilise any renewable energy sources to produce energy on the hotel/accommodation premises?
Biomass
What makes your hotel/accommodation eco-friendly?
LED lighting throughout the premises
Signs in the rooms informing guests that towels will only be changed upon request
No disposable (single use) cups/glasses, plates and cutlery
The Cerulean Tower Tokyu Hotel, a Pan Pacific Partner Hotel, is a pioneer in integrating sustainability within the hospitality sector. Its commitment to reducing ecological footprint extends across all aspects of its operations, led by its Green Committees comprised of representatives from various sectors within the hotel. One of the hotel's flagship sustainability initiatives is the PanEarth program. Originating from Pan Pacific Seattle, this innovative program allows guests to opt for carbon-neutral stays by purchasing credits for clean wind energy, simultaneously supporting local non-profit organizations.
In a remarkable effort to expand its green initiatives globally, the hotel introduced the award-winning PARKROYAL COLLECTION Pickering in Singapore. This hotel revolutionizes the concept of a sustainable stay by integrating a unique hotel-in-a-garden concept. Its impressive sustainability features include more than twice the hotel's total land area covered in lush greenery, corridors resembling garden spaces, solar-powered sky gardens, and minimal water usage through rain harvesting. Additionally, the hotel efficiently manages resource usage with light, motion, and rain sensors. In line with their commitment to the environment, the hotel also discontinued serving shark fin from 2018. The Cerulean Tower Tokyu Hotel is a stellar example of how sustainability can be seamlessly incorporated into luxury hospitality.
Endorsing the Sustainable Development Goals (SDGs), this hotel offers ECO amenities with reduced plastic content and provides mineral water in 100% recycled PET bottles. It also implements eco-friendly room cleaning and utilizes food scraps.
As a member of the Tokyu Stay chain, this hotel participates in the Tokyu Hotels' Green Coin and Green Card systems. These programs are designed to promote environmental sustainability and encourage guests to engage in eco-friendly practices during their stay.
The Shangri-La Tokyo has fully embraced the 2030 Agenda for Sustainable Development, showcasing a remarkable commitment to sustainability within the luxury hospitality industry. The hotel’s purpose, to "host people to the colorful joys of life in a sustainable manner," is manifested in numerous eco-friendly efforts. Shangri-La Tokyo is dedicated to responsible procurement, utilizing fair trade coffee, organic wine, and local products to lessen food mileage. Eco-friendly initiatives include the use of Limex for mask cases, paper straws in restaurants, and eco-friendly materials for room cards. The hotel also reduces paper use by providing QR code menus in guest rooms and restaurants. Recycling is an integral part of Shangri-La Tokyo's operations, with items such as guest amenity boxes and Nespresso capsules being repurposed. The hotel also conducts energy and water-saving measures throughout the property.
In addition to its sustainability efforts, Shangri-La Tokyo actively contributes to its local community through various initiatives and donation activities. The hotel has provided hospitality training, hotel tours for vocational school students and local residents, and participated in local clean-up activities. Donations are made from the sales of bath salts towards the maintenance of the Kuromatsu tree in the Imperial Palace Garden, and unused soap from guest rooms is repurposed and donated to developing countries. The hotel also has provisions for disaster management, including stocking emergency food supplies. The Shangri-La Tokyo CSR team, formed to promote sustainability and community activities, leads various activities such as donations, cleaning, and recycling. Employees are encouraged to participate, and their efforts are reflected in their bonuses. With a comfortable working environment for women and diverse staff, and a commitment to initiatives like using UNICEF cards for employee birthdays, Shangri-La Tokyo is an exemplary model of eco-friendly luxury.
Haneda Excel Hotel Tokyu, situated within Haneda Airport's Terminal 2, is celebrated for its exceptional convenience and accessibility. The location offers guests a seamless transition from the hotel to the ANA check-in counters and domestic departure gates, a feature highly appreciated by travelers with early flights. The ease of navigating between terminals via shuttle buses and access to nearby shops and restaurants further enhances the property's appeal. Despite its location within a bustling airport, the hotel maintains a quiet and comfortable atmosphere, providing spacious and clean rooms with modern amenities.
The rooms consistently receive praise for their generous size, cleanliness and soundproofing, ensuring a restful stay. Stunning views of the tarmac and Tokyo harbor add an extra layer of enjoyment. Although some rooms may show minor signs of age, the overall comfort and tranquility they offer make up for it.
Breakfast at the hotel starts early at 5 am, catering well to travelers with early departures. It features a variety of Western and Japanese options, praised for their deliciousness and quality. Nonetheless, the high cost of breakfast has been a point of contention among guests. Dinner options also receive mixed reviews with some guests finding the meals excellent, while others consider them overpriced.
The cleanliness of the hotel is a standout feature with both rooms and common areas maintained to high standards. Friendly and attentive staff add to the positive experience, often going above and beyond to assist guests, despite occasional lapses in service. Free WiFi, while generally functional, has room for improvement in terms of consistency and signal strength.
The beds are noted for their comfort, contributing significantly to a good night's sleep. Though there are occasional complaints about firmness or size, these are relatively rare.
From a business perspective, the hotel is seen as a practical choice, offering essential amenities like spacious dining areas and microwaves on each floor. However, the WiFi's reliability can be an issue for business travelers requiring dependable internet access.
Accessibility is another strong suit of Haneda Excel Hotel Tokyu. The hotel is well-equipped to accommodate guests with disabilities, offering easy access to the airport, seamless transport options and responsive staff. Though some hallways can be long, the overall accessibility and convenience make it an excellent choice for all travelers.
In summary, Haneda Excel Hotel Tokyu offers a strategic and comfortable stay especially beneficial for transit passengers, business travelers and those with early or late flights. Its prime airport location, high standards of cleanliness and service and overall convenience create a highly recommended stopover for travelers passing through Tokyo.
Four Seasons Hotel Tokyo at Marunouchi is a model for eco-friendly luxury in the heart of Japan's bustling capital. The hotel is committed to safeguarding and rejuvenating the environment while leaving a lasting, beneficial influence on the local community. A wide range of sustainability initiatives at this establishment includes the provision of bicycles for environmentally friendly city exploration by guests, as well as the employment of energy-efficient building systems that markedly lower the hotel's carbon emissions.
This commitment to sustainability extends to the hotel's approach towards waste management and food sourcing. Four Seasons Hotel Tokyo at Marunouchi has eliminated single-use plastics, from water bottles to food and beverage packaging, and has a robust recycling program in place. The hotel's culinary teams adopt a root-to-shoot approach to each ingredient, transforming 'imperfect' fruits into flavorful sauces and reductions, and using vegetable, meat, and seafood trimmings to create stocks. The hotel also supports local and sustainability-focused artisans, farms, and suppliers. Moreover, eco-certified cleaning products are used throughout the property, and the retail boutique in the Spa features products from Tokyo-based creators, reinforcing the hotel's dedication to local sourcing and sustainability.
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