Luxurious and elegant, this modern hotel in the heart of downtown Toronto is an ideal destination for family vacations, business trips and romantic getaways alike. It offers lavish and comfortable rooms and suites, a state-of-the-art spa, meeting rooms that extend over two floors, as well as bars and restaurants with both local and international flavors.
Summary of reviews
The Ritz-Carlton, Toronto is a luxurious 5-star hotel located in the heart of the city, making it an excellent choice for exploring Toronto's many attractions. Guests rave about the stunning city views from the hotel rooms, which overlook the CN Tower, Rogers Stadium and Lake Ontario. The hotel's breakfast is phenomenal with a huge range of hot and cold options available both on the buffet and a la carte. The rooms are exceptionally clean and well-appointed with no detail overlooked and the staff is simply amazing, providing excellent customer service throughout the entire property. The hotel's pool area is large and relaxing, though some guests reported a dirty jacuzzi tub. Overall, The Ritz-Carlton, Toronto offers a true luxury experience, exceeding guests' expectations and providing a truly exceptional hotel stay.
Yonge Suites Apart Hotel provide an exceptional lodging experience in downtown Toronto, praised for its prime location and excellent amenities. Guests enjoy easy access to shopping, dining, theaters and tourist attractions with the Eaton Centre directly opposite and the Queen subway station steps away. The vibrant neighborhood offers a lively atmosphere, perfect for both romantic evenings and sightseeing adventures.
The apartments are spacious, stylish and well-appointed, featuring everything needed for short or extended stays. Equipped with full kitchens, washers, dryers and ample storage, they cater to both leisure and business travelers. Rooms are clean and modern with practical configurations and comfortable beds, though there are occasional remarks about minor drawbacks such as low lighting or inconsistent bed quality.
Cleanliness is consistently highlighted with guests appreciating the well-maintained, tidy and organized apartments. Daily housekeeping and attentive staff contribute to a high level of comfort and satisfaction.
The staff at Yonge Suites is noted for exceptional service with guests frequently remarking on their friendliness, professionalism and efficiency. The welcoming and personalized service enhances the overall experience, making guests feel well-cared-for.
WiFi is generally reliable and suitable for basic use, though there are occasional reports of instability. The on-site gym is spacious and well-equipped, though some devices may require maintenance.
Parking can be a bit complicated and pricey, yet the hotel staff's assistance helps ease access to a nearby public car park.
Yonge Suites Apart Hotel are particularly family-friendly, offering well-equipped accommodations perfect for families of all sizes. The convenient location and attentive staff further add to its appeal for family stays.
For business travelers, the property is ideal with its proximity to conference venues, business lounge areas and comprehensive in-room amenities. The friendly and helpful staff, clean facilities and quiet work areas make it a practical choice for professional visits.
Overall, Yonge Suites Apart Hotel offers a delightful, comfortable and convenient stay, catering well to both leisure and business guests.
The Holiday Inn Toronto International Airport by IHG, offers an exceptionally convenient location for travelers using Toronto Pearson Airport, supported by a complimentary shuttle service running every 30 minutes. Guests repeatedly commend the proximity to the airport and major highways, easing travel into downtown Toronto and ensuring a seamless transit experience. The surrounding areas, featuring various restaurants within walking distance, further enhance the location's appeal.
The breakfast service at the hotel receives strong praise for its quality and variety with a well-regarded buffet featuring options like French toast, waffles and cereals that cater to children. Despite generally positive feedback, there are occasional concerns about inconsistent breakfast times, reservation mishaps and suggestions to diversify the vegetarian options. Overall, breakfast is considered a highlight, contributing positively to guests' stays.
Dinner experiences are largely favorable, underscored by the restaurant's convenience for late-night arrivals and the commendable in-room dining. While some guests note the need for improvements in specific dishes, the overall menu is liked, especially with Ruth's Chris Steak House next door being a standout for its excellent steaks and service. Friendly service and a pleasing dining atmosphere add to the positive reviews.
Rooms at the Holiday Inn are acknowledged for their comfort and spaciousness, consistently praised for cleanliness and quietness. However, the decor and facilities show signs of aging with mentions of necessary updates and maintenance. Despite these points, the size, cleanliness and soundproofing make the rooms a practical choice for travelers seeking proximity to the airport.
Cleanliness within the hotel is generally appreciated with many guests noting clean and comfortable rooms. However, there are notable gaps, particularly concerning certain areas like hallways and bathrooms, in addition to occasional sightings of mold and insects, detracting from the overall positive experience.
The staff at the Holiday Inn Toronto International Airport receive high praise for their friendliness, politeness and helpfulness, significantly enhancing guests' experiences. Efficient check-ins, attentive service and the helpfulness of the airport shuttle drivers are commonly appreciated, although occasional criticisms regarding unhelpful interactions exist.
The hotel's wifi service is mostly reliable and praised with convenient amenities such as HSB ports available for guests' use. The spa and gym facilities add further value with the spa noted for its superb quality and friendly staff, albeit with some logistical inconveniences. The gym receives no negative feedback with guests enjoying the variety and quality of equipment.
The pool is well-regarded for its cleanliness, size and convenience, although minor issues such as occasional puddles and a lack of towels were noted. Parking, however, evokes mixed feelings due to the high $28 per night fee, which is not always clearly communicated during booking, leading to unexpected costs and guest dissatisfaction.
For families, the Holiday Inn Toronto International Airport offers a mixed experience. While spacious and comfortable with family-friendly amenities and dedicated floors, the presence of noisy children around shared facilities and occasional customer service issues can affect the tranquility some guests seek. Nonetheless, the overall environment is generally kid-friendly.
In summary, the Holiday Inn Toronto International Airport by IHG, stands out for its prime location, quality breakfast, comfortable and quiet rooms and commendable staff service, making it a strong choice for travelers seeking convenience near Toronto Pearson Airport. However, areas like room updates, cleanliness in certain areas and clear communication about parking fees could benefit from enhancement.
The Best Western Premier Toronto Airport Carlingview Hotel is favored by travelers for its strategic location near Toronto Pearson Airport. This hotel provides exceptional convenience for those with layovers or early flights, thanks to a reliable shuttle service and easy access to major highways. Guests appreciate the clean environment, efficient staff, and suitability for budget-conscious individuals, making it a preferred choice for a hassle-free stay.
The breakfast offerings receive mixed reviews, yet many guests enjoy the tasty food and early service catering to early risers. The dinner menu is praised for its quality and variety, with guests valuing the convenience of an on-site restaurant. While some desire more breakfast options or the inclusion of breakfast in their stay, the dining experience remains largely positive.
Rooms are well-received for their modern, clean, and comfortable presentation, featuring spacious layouts and practical amenities such as microwaves and mini-fridges. Despite proximity to the airport, noise levels are minimal, ensuring a restful experience. Some guests mention minor maintenance issues, but overall, the accommodations offer excellent value and comfort.
The hotel's cleanliness is highlighted across reviews, showcasing well-maintained rooms and communal areas, enhanced by the friendly and helpful staff. Despite its age, the establishment upholds high standards through refurbishments and consistent upkeep.
Staff at the hotel are frequently commended for their exceptional service and welcoming demeanor, enhancing guest experiences with professionalism and efficiency. Noteworthy individuals at the front desk contribute to the hotel’s reputation for attentive and accommodating service.
Practical amenities like free Wi-Fi and ample electric outlets meet guests' connectivity needs, while the 24/7 shuttle service and accessible parking facilitate a seamless stay. Although parking can be inconvenient due to limited spaces and charges, value for money remains reasonable, making the hotel a practical choice for short stays near the airport.
The pool offers a mixed experience, with some guests enjoying the sauna and hot tub, though temperature and maintenance issues occasionally arise. Nevertheless, cleanliness is maintained, and the pool is generally considered safe.
Overall, the Best Western Premier Toronto Airport Carlingview Hotel provides a comfortable and affordable stay, ideal for airport-bound visitors seeking convenience and practicality. With a focus on service, cleanliness, and comfort, the hotel satisfies expectations for a three-star establishment, offering commendable value and a pleasant experience for business and leisure travelers alike.
The Westin Toronto Airport is highly favored by travelers for its prime location adjacent to Toronto Pearson International Airport, making it a convenient choice for those needing swift access. The hotel's seamless complimentary shuttle service and proximity to major roadways also grant easy access to downtown Toronto, while its friendly and attentive staff enhance the welcoming atmosphere. Additionally, the location is complemented by nearby dining options such as The Keg and Ruth’s Chris.
The breakfast at the Westin is lauded for its extensive variety and exceptional quality, with fresh fruit, French toast, and personalized omelets standing out. Guests appreciate the friendly and accommodating breakfast staff, who contribute to a lively and engaging dining environment. While the breakfast might be on the pricier side, most guests feel the quality justifies the cost.
The hotel offers a satisfying dining experience with two on-site restaurants and a bar, praised for delightful meals, diverse menus, and a tasteful ambiance. The on-site bar is an attractive feature, offering an easy option for relaxing in the evening. Despite some suggestions for minor improvements, the dining options generally receive favorable remarks for their quality and reasonable pricing.
Guests consistently praise the spacious, modern, and clean rooms, with many commending the comfortable beds and quiet environment. Although some areas need updates, the well-maintained rooms and common areas ensure a pleasant stay. The size of the rooms is particularly appreciated, offering ample space for relaxation, especially for families or groups.
The Westin Toronto Airport is noted for its exceptional cleanliness, with many reviews highlighting the spotless condition of the property. Helpful staff and modern facilities create a comfortable and welcoming ambiance throughout the hotel.
The staff is applauded for their exceptional friendliness, helpfulness, and efficiency, contributing to a memorable stay. Guests frequently highlight the warm and sincere interactions with team members like Theresa and Mr. M, who go above and beyond to enhance the guest experience.
The hotel features a remarkable gym and pool, both receiving high praise for their excellent condition and accessibility. The gym's spaciousness and high-quality equipment stand out, while the well-maintained pool area contributes positively to guests' experiences, despite its relatively small size.
While the Wi-Fi situation may be inconvenient for non-Bonvoy members, joining the loyalty program can alleviate this issue. Additionally, the parking cost is noted as a concern, but it is offset by the hotel's overall cleanliness and comfort, alongside the convenience of a complimentary shuttle.
Overall, The Westin Toronto Airport offers an outstanding combination of convenient location, comfort, exceptional service, and excellent amenities that consistently meet travelers' needs, ensuring a highly satisfying stay.
Homewood Suites by Hilton Toronto Airport Corporate Centre receives largely favorable reviews highlighting several aspects of the property. The hotel’s location is praised for its convenience, just a 15-minute drive from Toronto Pearson International Airport. Despite being on the outskirts of Toronto, its quiet area and good transport links provide guests with an accessible and calm retreat. The property features free parking and easy access to major highways, making it ideal for both business travelers and tourists. Guests appreciate the hotel's well-maintained properties, comfortable beds, clean rooms and good facilities.
The breakfast, although receiving some minor critique for variety and operational hours, is largely appreciated for its good quality and selection. The breakfast buffet offers delicious waffles, fresh fruits and a varied daily menu. The complimentary nature of the breakfast and the supportive staff add positively to the guests’ experiences.
Guests frequently highlight the spaciousness and modern furnishings of the rooms, which come equipped with kitchenettes and dishwashers, ideal for extended stays. The cleanliness of the accommodation is a recurrent positive theme with rooms and common areas maintained to high standards. The hotel creates a homely environment, enhanced by its friendly and accommodating staff. The staff are consistently described as friendly, helpful and professional, contributing significantly to a memorable stay.
While the pool receives mixed feedback with praise for its pleasantness but critiques on its size and temperature, it remains a liked amenity. Parking is favorably noted for its convenience and availability, although some found it occasionally scarce. Families particularly appreciate the hotel due to its spacious, clean suites and practical amenities like the gym and pool. The comfortable beds also enhance the overall sleeping experience.
Overall, Homewood Suites by Hilton Toronto Airport Corporate Centre stands out as a reliable choice. Its blend of comfort, convenience, cleanliness and professional service offers a pleasant and satisfying experience for a wide range of travelers.
The Doubletree by Hilton Toronto Airport, ON is frequently praised for its strategic proximity to Pearson International Airport, adding a layer of convenience with its complimentary shuttle service. This location not only benefits those with early flights or layovers but also places guests within easy reach of downtown Toronto and popular destinations via nearby highways. The area around the hotel boasts a range of dining options, including on-site amenities like Starbucks and the well-regarded Turtle Jack's restaurant.
Reviews of breakfast at the hotel are mixed. Many guests appreciate the variety and quality offered at Turtle Jack's, coupled with the delightful chocolate chip cookies provided at check-in. However, some guests feel breakfast could be better organized and varied with occasional issues concerning pricing and service clarity. Dinner experiences are more positively viewed with guests praising the excellent food and helpful restaurant staff both onsite and at nearby dining options like The Keg.
The rooms at the Doubletree are favorably reviewed for their spaciousness, cleanliness and comfort. Modern amenities and effective soundproofing enhance the guest experience, though there are occasional mentions of minor issues like inconsistent room sizes and lighting problems. Cleanliness is a steadfast highlight with guests consistently commending the hotel's tidy and well-maintained premises.
Staff feedback is somewhat polarized; many guests highlight the friendliness and helpfulness of staff, particularly at the front desk and in housekeeping. Nonetheless, there are notable complaints about occasional unprofessional behavior and lack of courtesy from certain staff members, suggesting a need for improved consistency in service.
WiFi availability is appreciated with many guests finding it sufficient for basic internet use. However, those requiring higher speeds, particularly for streaming, might need to consider upgraded options. The gym and pool facilities receive positive feedback for their cleanliness, equipment and convenience, although some guests desire better amenities and more extensive operating hours.
Parking at the hotel garners mixed emotions; while it is secure and conveniently linked with a shuttle service to the airport, many guests find the costs high and at times poorly communicated. Family-friendly aspects of the hotel are applauded with spacious rooms and enjoyable pool facilities creating a welcoming atmosphere for families. Special efforts by the staff to ensure comfort, along with small touches like cookies at check-in, add to the family-friendly environment.
Above all, the comfort of the beds is frequently lauded with many guests enjoying restful nights thanks to the plush bedding. Despite some areas needing improvement, the overall consensus is that the Doubletree by Hilton Toronto Airport, ON offers a clean, comfortable and conveniently located option for travelers.
The hotel’s location is frequently highlighted as a significant perk, especially its close proximity to Toronto Pearson International Airport, which is reachable within 10 minutes via a complimentary shuttle service. This convenience is greatly valued by those with early flights or late arrivals and also for guests needing straightforward access to downtown Toronto.
Breakfast at the hotel receives high praise with guests appreciating the rich and generous buffet, the made-to-order omelette station and the fresh pastries. The complimentary breakfast, noted for its variety and quality, is considered a highlight of the stay with excellent service from the breakfast staff further enhancing the experience.
Rooms at Embassy Suites are marked by their exceptional cleanliness, spaciousness and modern design. Guests find the suites comfortable and well-appointed with amenities such as large showers and kitchenettes, making them suitable for families and groups. The contemporary decor and stylish furnishings add to the overall appeal.
The hotel staff consistently receive outstanding reviews for their friendliness, helpfulness and professionalism. They are commended for their exceptional hospitality, efficiency and willingness to assist with guest requests, contributing significantly to a positive guest experience.
The free wifi is generally reported to be strong and reliable, meeting the needs of most travelers. The gym, while small, is well-maintained and equipped, offering a satisfactory workout experience.
Despite some mixed reviews about dinner, the on-site restaurant is praised for its food quality, reasonable prices and excellent service, though improvements in the room service area could enhance overall dining satisfaction.
Parking receives mixed feedback, where the convenience and availability are appreciated, yet the cost is often seen as high and not always clearly communicated. Nonetheless, the parking facilities are adequate for various vehicle sizes.
Catering particularly well to families, the hotel offers spacious suites, a safe environment and a variety of amenities that accommodate family needs comfortably. The modern rooms and kid-friendly breakfast options are especially well-regarded.
In terms of comfort, the beds are often praised for their quality, though there's room for improvement regarding the pull-out sofa beds and pillow firmness. Overall, the hotel beds generally provide a cozy and restful sleep experience.
As a four-star hotel, Embassy Suites By Hilton Toronto Airport maintains high standards in cleanliness, comfort and service, aligning well with guest expectations for this class of accommodation. It consistently delivers a reliable and well-rounded experience for both leisure and business travelers.
Hampton Inn by Hilton Toronto Airport Corporate Centre receives widespread acclaim for its strategic location, particularly among those traveling through Toronto Pearson Airport. Guests appreciate the hotel’s proximity to the airport, complemented by a complimentary shuttle service and the tranquil setting near Centennial Golf Course. The location offers easy access via major highways and presents ample parking, making it an ideal choice for both leisure and business travelers. While slightly distant from downtown Toronto, visitors find the hotel a convenient base for exploring the area, especially with vehicle access to local dining options.
The breakfast experience is largely positive, with many guests enjoying a broad selection of foods and the efforts of friendly staff. The buffet offers a variety of options catering to different tastes, though some suggest enhancements such as additional items and improved coffee quality. Despite occasional crowding, the breakfast is seen as a gratifying complement to the overall stay.
Rooms at the hotel are highly praised for their cleanliness, comfort, and spaciousness, featuring modern conveniences like fridges and coffee makers. That most rooms overlook the tranquil golf course adds to their appeal. The staff’s dedication to maintaining cleanliness extends to the entire hotel, with public spaces such as lobbies and elevators also receiving high marks for upkeep.
Guests frequently commend the staff for their exceptional service, known for their professionalism, friendliness, and willingness to go above and beyond to ensure a pleasant stay. This level of service extends throughout the hotel, from reception through to the breakfast area, contributing significantly to the positive guest experience.
While the Wi-Fi service receives mixed reviews, with some suggesting improvements, it is considered a beneficial amenity alongside the comfortable beds that are consistently noted for their high-quality bedding and ability to provide a restful night’s sleep.
Additional amenities include a well-equipped fitness center with modern Peloton machines and an indoor pool, offering both exercise and relaxation options. Although the pool receives mixed reviews due to its size and occasional maintenance issues, it remains a valued component of the guest experience.
Parking is another highlight, offering ample free spaces that are secure and convenient for both short-term visits and longer stays, with a helpful airport shuttle enhancing ease of travel. Drivers of electric vehicles benefit from available EV chargers.
Overall, the Hampton Inn by Hilton Toronto Airport Corporate Centre stands out as a solid choice for travelers seeking a clean, comfortable, and convenient stay near the airport. Its strong reputation for customer service, coupled with strategic amenities, contributes to a fulfilling experience for both business and leisure visitors in Toronto.
Best Western Plus Travel Hotel Toronto Airport is strategically located for travelers due to its proximity to Toronto Pearson International Airport and convenient access to public transportation and the highway. The complementary shuttle service is a major plus, offering an easy and cost-effective transit option. Though perfect for business travelers, those attending nearby events or visitors with cars, the hotel is somewhat distanced from downtown Toronto's attractions.
The breakfast service at the hotel is well-received for its variety, quality and inclusiveness in the room rates. Guests appreciate the diverse selection, which includes hot dishes, cereals, fresh fruit and healthy options like oatmeal and probiotic yogurt. Though a few guests suggested more variety and extended hours, the overall consensus is that breakfast is a highlight, providing a strong and enjoyable start to the day.
Although there were some instances of the onsite Bite Restaurant being closed unexpectedly for dinner, it generally receives high marks for the quality, taste and portion size of its meals, especially the hamburgers, fries and fish and chips. The cozy atmosphere enhances the dining experience, though guests sometimes had to seek alternatives when the restaurant was unavailable.
The hotel rooms are described as spacious, clean and well-equipped with essential amenities such as fridges, microwaves and air conditioning. The large, comfortable beds ensure a restful night and the quiet environment further enhances the stay. While there are minor comments on dated interiors, the overall sentiment is positive about the room's coziness and immaculate condition.
Cleanliness is a standout feature at the hotel with guests consistently noting the pristine condition of rooms and common areas. The dedicated, friendly and professional staff contribute significantly to maintaining this high standard, ensuring a comfortable and hygienic stay.
The staff at Best Western Plus Travel Hotel Toronto Airport are frequently praised for their friendly, courteous and helpful demeanor. Their professionalism and attentiveness create a welcoming atmosphere, making check-in and check-out processes smooth and hassle-free. The positive, accommodating nature of the team significantly enhances the guest experience.
Free wifi is generally reliable and appreciated for its performance, although there are occasional reports of weak signals and slow speeds. The availability of free parking is another highly valued feature with ample spaces providing easy access and convenience for guests with vehicles.
The comfortable, large beds are frequently highlighted for ensuring a good night's sleep, contributing to the overall pleasant and restful stay experience. Guests consistently praise the bedding for its quality and comfort.
As a three-star hotel, Best Western Plus Travel Hotel Toronto Airport provides good value for money with reliable and comfortable accommodations. It caters well to the needs of business travelers through its professional environment, business services and quiet atmosphere conducive to productivity.
In summary, the Best Western Plus Travel Hotel Toronto Airport offers a clean, comfortable and convenient stay, particularly suited to business travelers and those needing easy access to the airport. The friendly staff, reliable amenities and overall value for money make it a preferred choice for many visitors.
The Courtyard by Marriott Toronto Airport receives numerous positive reviews, emphasizing its prime location, excellent staff, clean rooms and comfortable beds. The hotel's proximity to Toronto Pearson International Airport is particularly appreciated with guests praising the complimentary shuttle service running every 30 minutes, making travel to and from the airport convenient. The central location also allows easy access to nearby restaurants and essential amenities, adding to its appeal.
The rooms are frequently highlighted for their spaciousness, cleanliness and modern design. Guests find the accommodations comfortable and well-maintained with amenities such as fridges, microwaves and other useful appliances enhancing the overall stay. The beds are often described as exceptionally comfortable, providing a restful experience. Furthermore, the hotel’s general cleanliness and maintenance are consistently commended, contributing to a pleasant and tidy environment overall.
The staff at Courtyard by Marriott Toronto Airport receive high praise for their friendly and helpful service. From the front desk team to the housekeeping staff and shuttle drivers, the professionalism and courtesy of the personnel significantly enhance the guest experience, making check-ins and other services seamless.
The hotel’s dining options, while generally positive, have some room for improvement. The bistro offers quality food, particularly for dinner, but some guests feel that menu variety and pricing could be better. Breakfast reviews are more mixed with some guests expecting a complimentary option and hoping for more variety and affordability.
The pool is a notable feature, offering a unique view of the airport and ample space for swimming. However, some operational improvements, such as maintaining a comfortable water temperature and ensuring towel availability, would enhance the experience further.
The parking situation generates mixed feelings among guests. While ample parking space is available, the additional daily charges are a common point of dissatisfaction with many hoping for complimentary parking.
In summary, the Courtyard by Marriott Toronto Airport stands out for its convenient location, exceptional staff, clean and comfortable rooms and robust amenities, making it a favored choice for travelers seeking quality and convenience near Toronto Pearson International Airport. Minor areas for improvement include expanding dining options and reassessing parking fees to better meet guest expectations.
Pantages Hotel Toronto Centre stands out primarily due to its prime downtown location, widely praised for its proximity to Toronto’s main attractions. Just a stone’s throw from Yonge Street, the subway and iconic landmarks like the CN Tower, Eaton Centre and Nathan Phillips Square, guests can easily explore the city on foot. The proximity to Massey Hall, Ed Mirvish Theatre, Dundas Square, Union Station and the Scotia Bank Arena further enhances its appeal. The hotel’s strategic placement is often described as fantastic and superb, providing a convenient base for both leisure and business travelers.
The rooms at Pantages Hotel Toronto Centre receive significant acclaim for their spaciousness, modern decor and cleanliness. Guests appreciate the floor-to-ceiling windows offering splendid city views, comfortable beds and the practical amenities like kitchenettes and ample closet space. Despite minor drawbacks such as occasional low lighting and minor issues with room amenities, the overall sentiment leans heavily towards satisfaction with the luxurious and well-appointed accommodations.
Guests comment positively on the hotel’s cleanliness with many noting the spotless, hygienic conditions maintained by attentive cleaning staff. Although there are sporadic reports of inconsistencies like stained towels or missed housekeeping services, the general consensus is that the hotel provides a clean and comfortable environment.
The staff at Pantages Hotel Toronto Centre consistently earn high praises for their professionalism, warmth and readiness to assist. Reviewers highlight their friendliness, accommodating nature and efficient handling of requests, which significantly enhances the guest experience.
While the breakfast options receive mixed reviews due to inconsistency and limited availability, nearby Fran's Diner is applauded as a reliable alternative for quality meals. Dinner experiences at the hotel also vary with some guests enjoying the adjacent Franny's restaurant and appreciating the hotel’s cozy bar atmosphere during happy hours. However, the in-hotel dining options are seen as limited, prompting many to seek meals elsewhere.
The Wi-Fi service at the hotel is described as adequate for basic browsing but inconsistent and sometimes slow, which may not meet the needs of guests requiring higher-speed internet. The gym facilities receive approval for their modern and well-equipped nature, though some guests note issues with equipment availability and room size.
For families, the hotel proves to be an ideal choice, offering comfortable family rooms and convenient amenities. The beds are frequently described as comfortable, contributing to an overall restful stay. Although there are occasional mentions of inconsistency in mattress firmness, the majority of guests find the bedding satisfactory.
Business travelers find Pantages Hotel Toronto Centre an excellent stay due to its central location, clean rooms equipped with work-friendly amenities and the presence of a business center. The 24/7 reception also adds convenience for those with varied schedules.
Despite some areas needing improvement, such as the Wi-Fi quality, in-hotel dining options and occasional cleaning lapses, the Pantages Hotel Toronto Centre generally provides a favorable experience. Its central location, spacious and well-appointed rooms and exceptional staff service contribute to a memorable stay for most guests, making it a recommended choice for visitors to Toronto.
Crowne Plaza Toronto - North York by IHG offers a prime location in North York, conveniently accessible via major highways and public transportation. The hotel is situated in a peaceful area surrounded by greenery, making it a serene retreat from the bustling city center. Proximity to a variety of restaurants, coffee shops, supermarkets and healthcare facilities like Sunnybrook Hospital adds to its appeal. However, its distance from downtown Toronto could be seen as a drawback for some guests.
The breakfast experience at the hotel has received mixed reviews. While some guests praised the à la carte breakfast for its quality and service, others criticized the lack of a buffet option and complimentary breakfast, considering the prices high and the variety limited. Some service issues and cold food further detracted from the experience.
Dinner at Crowne Plaza Toronto - North York by IHG has garnered both praise and criticism. Guests enjoyed the quality of the food and the service with particular commendations for the on-site Chinese restaurant and the overall dining atmosphere. However, restricted operating hours, limited menu options and high prices, along with occasional closures, left several guests looking for alternatives.
Guests frequently express satisfaction with the spacious, comfortable rooms, which are well-equipped, clean and modern. The panoramic views and large windows add to the appeal. However, some rooms show signs of aging and sporadic maintenance issues like faulty fixtures and stained carpets were noted.
The hotel’s commitment to cleanliness is generally lauded with rooms, bathrooms and common areas well-maintained. However, occasional lapses in housekeeping and the need for updates and deeper cleaning were noted by some visitors. The overall atmosphere is enhanced by the professional and friendly staff, who contribute positively to guests’ experiences, although there are occasional reports of inconsistent service quality and unresponsiveness.
Free Wi-Fi is provided throughout the property, though the service has faced issues with frequent disconnections and slow speeds, affecting the guest experience.
The gym and pool facilities receive mixed feedback. While some guests find the gym well-equipped and the pool area pleasant and clean, others highlight the need for an overhaul and better maintenance. Operational inconveniences such as closures and insufficient information detract from the experience.
Parking is ample and convenient, though the $18 daily fee is considered high by many with some guests feeling burdened by what they perceive as hidden charges. Lastly, the hotel is considered family-friendly, appealing to those traveling with children.
Overall, Crowne Plaza Toronto - North York by IHG offers a comfortable and serene stay with numerous amenities, despite some areas requiring improvement in dining, maintenance and service consistency.
The Westin Harbour Castle, Toronto, shines with its prime lakeside location, offering stunning views of the water and cityscape. Guests praise its proximity to key city attractions like the Scotiabank Arena, Union Station and the CN Tower, making it an unbeatable base for exploring downtown Toronto. The hotel's convenient access to restaurants, shopping districts and entertainment venues adds to its appeal.
The breakfast experience is largely positive with guests enjoying a wide variety of delicious options and commendable service. The breakfast room ambiance, often enhanced by lake views and a leisurely weekend schedule contribute to an excellent start to the day for many visitors.
The in-hotel dining garners mixed reviews with most praising the high-quality food and excellent service in the bar and restaurant. Some guests, however, find the menu options limited and the prices steep, noting the inconvenience of certain dining facilities' operational hours.
Rooms are noted for their spaciousness, comfort and cleanliness with modern decor and breathtaking views, particularly from higher floors and the North Tower. However, inconsistencies in cleanliness, outdated furnishings in some areas and minor maintenance issues detract from the overall experience.
The staff at The Westin Harbour Castle are highly acclaimed for their friendliness, professionalism and efficiency. They enhance guests’ stays with their helpfulness and prompt resolution of issues, from check-in through to valet and concierge services.
Complimentary Wi-Fi service receives mixed reviews. While it’s generally considered adequate and reliable, some guests experienced intermittent connectivity and limited access in specific areas with occasional frustrations over additional charges.
The hotel’s gym is well-regarded for its clean, well-maintained equipment and thoughtful layout, offering a positive workout experience. However, the pool area, while appreciated for its size and kid-friendly nature, receives mixed feedback regarding temperature, maintenance and occasional overcrowding.
Tennis facilities are a highlight, praised for their condition and unique setting, contributing positively to the guest experience alongside other sports amenities like basketball.
Parking at the hotel presents a mixed picture. Valet parking is appreciated for its efficiency and convenience, though guests frequently mention the high costs and occasional lack of availability. Self-parking options fare worse due to tight spaces and the logistical challenges posed by construction.
Families find the hotel particularly accommodating with child-friendly amenities such as a dedicated play zone and the kid-friendly pool area, ensuring a delightful stay for guests of all ages.
Overall, The Westin Harbour Castle, Toronto, offers a blend of stellar location, excellent staff service and quality amenities, marred only slightly by occasional lapses in cleanliness and maintenance.
Located on the waterfront of Toronto, on the grounds of Exhibition Place, this resort style hotel offers one of the best accommodation experiences in the city. Guests can choose between rooms with breathtaking views and modern spacious suites. Whatever their choice, the hotel is a great starting point from which to explore the city.
Summary of reviews
Hotel X Toronto, a Destination by Hyatt Hotel is a luxurious hotel that offers exceptional services and facilities, making it one of the best hotels in Canada. The hotel's perfect location offers incredible views of the Exhibition Place and Lakefront with easy access to different venues. The rooms are beautifully designed, spacious and well-appointed with comfortable beds and clean bathrooms. The staff is friendly, professional and always goes above and beyond to ensure guests have a great experience. The rooftop pool is fantastic and offers breathtaking views of the lakeside. However, there are some issues guests had with the breakfast, dinner and parking. The hotel provides a great fun experience for everyone, including families traveling with kids with activities such as games/hangout room, cinema and a children's club. Overall, guests highly recommend Hotel X Toronto, a Destination by Hyatt Hotel and consider it one of the best hotels in Canada, exhibiting 5-star quality.
The Sheraton Centre Toronto Hotel, nestled in the heart of Toronto, stands out primarily for its enviable location that appeals to both leisure and business travelers. Its central position offers guests easy access to numerous attractions such as the CN Tower, Nathan Phillips Square and the Eaton Centre, as well as convenient commuting options via Union Station and the public transit system. The location also provides spectacular city skyline views, making it a prime choice for exploring Toronto's vibrant downtown.
Guests consistently praise the hotel's facilities, which include a well-maintained gym and a unique indoor/outdoor pool. These amenities cater to both relaxation and fitness needs. Despite some reports of outdated decor in certain areas, cleanliness is a strong point with many appreciating the well-maintained rooms and common areas. The welcoming atmosphere is further enhanced by a beautiful new lobby.
The staff at the Sheraton Centre Toronto Hotel receive high marks for their professionalism, friendliness and attentive service. From the reception and housekeeping to the doormen and concierge, the team is noted for their efforts in ensuring a pleasant stay, often exceeding guest expectations with room upgrades and personalized service.
Breakfast experiences at the hotel are mixed but generally positive regarding food quality. Many guests enjoy the delicious and varied options, especially in the club lounge. However, there are frequent complaints about high pricing, service issues and limited seating during busy times. Dinner services also receive mixed feedback. While the food quality is praised, guests feel the menu offerings are limited and expensive, often seeking alternative dining options nearby.
Rooms are spacious, clean and equipped with comfortable beds and reliable air conditioning. Guests particularly enjoy rooms with city views. However, some feel the rooms could benefit from modernizing, as dated decor and occasional noise disruptions are noted.
WiFi service at the hotel presents a mixed bag with some guests experiencing strong, reliable connections while others face inconsistencies. Free basic WiFi suffices for light use but the paid option receives criticism for its value.
The pool area is generally well-received for its unique setup and enjoyable atmosphere, though its temperature and occasional overcrowding are points of concern. Parking options are mainly through valet service, which, while convenient, is considered pricey. Nearby public parking offers a more budget-friendly alternative.
Overall, the Sheraton Centre Toronto Hotel is valued for its central location, excellent facilities and outstanding staff, making it a popular choice for visitors looking to immerse themselves in Toronto's downtown life. There's room for improvement in dining services and some facilities, but the positive aspects significantly enhance the guest experience.
Courtyard by Marriott Toronto Downtown enjoys a prime location in the heart of Toronto, close to major attractions, public transportation and an array of dining and shopping options. This makes it an ideal choice for both leisure and business travelers with many noting its convenience for visiting the University of Toronto. Guests appreciate the friendly staff and comfortable rooms, which further enhance the overall stay experience.
Breakfast at the hotel generally receives praise, especially for the quality and freshly cooked options available, like the breakfast burrito. The Bistro also earns commendations for its pleasant atmosphere and great service. However, some guests are disappointed that breakfast is not included in the room rate and found the prices to be on the higher side.
Dining at the Bistro is well-received with guests enjoying the well-prepared food and good value, particularly in the bar area. The local lager and the exceptional service by staff members like Jessica are notable. Nonetheless, limitations in dining hours and the closure of the restaurant during certain periods are minor drawbacks.
The rooms are frequently praised for their cleanliness, spaciousness and comfort with guests enjoying the comfortable beds and ample amenities like fridges and coffee machines. While the decor and maintenance are generally up to standard, occasional lapses in housekeeping and outdated fixtures are cited by some guests.
Cleanliness is a strong point for the hotel with the majority of guests highlighting the well-maintained rooms and common areas. The hotel staff's dedication to cleanliness is evident, although there are isolated mentions of inconsistencies in housekeeping services.
The staff receives high marks for their friendliness and service, often going above and beyond to ensure a pleasant stay. Special mentions of individuals like Lewis, the front office manager, underscore the personalized service guests appreciate.
Wi-Fi at the hotel is generally reliable and fast, meeting the needs of most travelers. However, some guests have experienced intermittent connectivity issues.
The gym, though small, is well-equipped and accessible 24 hours a day, making it convenient for guests with varied schedules. Occasional closures due to COVID restrictions have been a minor inconvenience for some.
Parking at the hotel is considered convenient and spacious with valet service receiving particular praise. However, the cost of parking is deemed high by some and availability can be limited during busy periods.
The hotel's proximity to vibrant nightlife options adds to its appeal, especially for younger travelers. However, this also means that noise can be an issue, particularly during event nights.
The beds are a standout feature, consistently praised for their comfort, contributing to a restful sleep for guests.
Overall, Courtyard by Marriott Toronto Downtown provides a solid three-star experience, excelling in location, service and comfort. While some areas like breakfast inclusivity, dining options and room updates could use improvement, the hotel remains a reliable choice for visitors to Toronto.
Located in the renowned Bloor-Yorkville district of Toronto, the Kimpton Saint George, an IHG Hotel, provides an opulent boutique experience, inviting guests to delve into the area's vibrant cultural atmosphere, marked by a distinct fusion of bohemian flair and historical sophistication. The hotel's design highlights Toronto's legacy of skilled craftsmanship and its modern, energetic spirit, incorporating custom art and furnishings by local creators and artisans. The interior design cultivates an environment of warmth and intrigue, encouraging guests to explore the hotel's captivating spaces. The guest rooms function as a peaceful sanctuary, featuring a calming color scheme, sumptuous fabrics, tailor-made wood wardrobes, marble vanity units, locally-acquired art and gentle linens, all of which come together to create a cozy atmosphere that revitalizes guests for their forthcoming Toronto adventures.
Summary of reviews
Kimpton Saint George Hotel by IHG is a great value for its excellent location near the University and walking distance to great shops, restaurants and museums. Guests have described the location as "incredible", "perfect" and "exceptional". The hotel provides different breakfast options with some guests loving the breakfast at the Fortunate Fox restaurant and the smoothies being described as incredible. The hotel's dinner options received mixed reviews with some enjoying good food and friendly service while others found the restaurant mediocre. The hotel's rooms are modern and stylish with beautiful interior decor, although some guests found them smaller than expected. Guests consistently praise the cleanliness of the hotel with many describing the rooms and facilities as "very clean" and "perfectly clean". The staff is exceptionally friendly, courteous and accommodating with the front desk staff singled out for praise. The hotel is perfect for couples seeking a trendy and romantic getaway in Toronto with special touches provided for those celebrating their special occasion. Overall, Kimpton Saint George Hotel offers facilities and services that are very common for a 4-star hotel.
Marriott Downtown at CF Toronto Eaton Centre consistently receives high acclaim from its guests, particularly for its exceptional location. Positioned centrally in downtown Toronto, it offers easy access to prominent attractions such as the Eaton Centre, major dining spots, shopping malls and public transit, making it an ideal choice for exploring the vibrant city. This prime location is enhanced by the hotel's convenience for both business and leisure activities with close proximity to Union Station, nearby events and the University of Toronto. The surrounding area's myriad of dining, shopping and entertainment options further solidify its allure.
Guests also consistently praise the breakfast service for its variety and quality, describing it as a sumptuous continental spread with something for everyone. The attentive and friendly staff add to the positive dining experience, although a few guests note concerns about the cost. Dinner experiences at the hotel are generally favorable with commendations on the happy hour menu and room service, despite some mentions of high pricing.
The hotel's rooms are lauded for their spaciousness, cleanliness and modern decor. Many find the beds and pillows especially comfortable, contributing to a restful stay. While there are occasional comments about minor wear and tear, these do not significantly affect the overall positive experience. The high standard of cleanliness extends beyond the rooms to common areas and the pool, enhancing guests' satisfaction.
The staff at Marriott Downtown at CF Toronto Eaton Centre are frequently highlighted as a standout feature, further enriching guests' stays with their courteous, responsive and helpful service. They contribute positively to the hotel's welcoming atmosphere and overall quality of stay.
Family travelers appreciate the hotel's child-friendly environment, particularly enjoying the indoor pool despite some feedback on its small size and occasional cleanliness issues. Guest feedback on parking indicates that while convenient, the fees are considered high and could deter potential visitors. The hotel's WiFi policies also draw mixed reviews with some guests feeling that free access should be a standard amenity.
In conclusion, the Marriott Downtown at CF Toronto Eaton Centre offers a reliable and comfortable stay with excellent location, breakfast and room quality. Despite minor concerns such as WiFi charges, parking costs and occasional pool or bed issues, the hotel's strong points establish it as a top choice for various types of travelers.
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