7,258,491 hotelsin 60 categories
Hotels in Troy
200+ HOTELS IN AND AROUND TROYRanking can be influenced by the commissions we receive.
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Summary of reviews
Summarized by AI
The Albany Plaza Hotel presents a mixed bag of experiences for travelers with notable strengths and significant areas needing improvement. Strategically located near Albany Airport and key city areas, the hotel is highly convenient for both leisure and business travelers, offering easy access to public transport, the city center, shopping areas and a variety of restaurants. Guests appreciate this prime positioning right off the highway, despite some expressing concerns about the cleanliness and safety of the surrounding neighborhood.
Breakfast at the hotel receives mixed reviews. Positive remarks highlight the thoughtful organization during Covid-19, satisfactory options like waffles, coffee, fruits, cereals and beverages. However, many guests find the spread limited, the quality sub-standard and the use of plastic utensils and dim breakfast area unappealing. Issues such as late service and restricted portions were mentioned, leaving room for significant improvement in the breakfast experience.
The rooms are spacious with comfortable beds, which many guests appreciated. However, there are consistent complaints about outdated decor, rundown conditions, cleanliness issues and occasional bug encounters. Several reviews mention dirty carpets, unsanitary bathrooms and unpleasant odors, suggesting a strong need for renovations and updates to meet expected standards.
Cleanliness appears to be a major issue throughout the hotel with frequent reports of dirt, unpleasant odors and generally neglected conditions. Guests have commented on dirty carpets, stained mattresses and unclean bedding with hallways described as dark and dirty. Significant dissatisfaction is noted regarding the overall upkeep and value for money offered by the hotel.
Staff interactions vary widely; many guests praise the friendly and helpful nature of the management, breakfast team and housekeeping. However, numerous complaints about rude and unprofessional behavior, particularly from front desk staff and some night reception personnel, have marred many guests' experiences.
Free Wi-Fi is provided, but connectivity issues are common with many guests experiencing slow speeds and frequent disconnections, disrupting their internet use. Despite being a free feature, it doesn't meet the satisfaction levels expected by many travelers.
Parking feedback is mixed; while the main lot provides some sense of security, the location and condition of the parking area, described as full of potholes and trash, have led to safety concerns. Although parking is generally available, maintenance and management improvements are necessary.
In summary, while the Albany Plaza Hotel offers a convenient location and comfortable beds, significant improvements in cleanliness, room updates, breakfast quality, staff professionalism, Wi-Fi connectivity and parking maintenance are needed to enhance the overall guest experience.
Breakfast at the hotel receives mixed reviews. Positive remarks highlight the thoughtful organization during Covid-19, satisfactory options like waffles, coffee, fruits, cereals and beverages. However, many guests find the spread limited, the quality sub-standard and the use of plastic utensils and dim breakfast area unappealing. Issues such as late service and restricted portions were mentioned, leaving room for significant improvement in the breakfast experience.
The rooms are spacious with comfortable beds, which many guests appreciated. However, there are consistent complaints about outdated decor, rundown conditions, cleanliness issues and occasional bug encounters. Several reviews mention dirty carpets, unsanitary bathrooms and unpleasant odors, suggesting a strong need for renovations and updates to meet expected standards.
Cleanliness appears to be a major issue throughout the hotel with frequent reports of dirt, unpleasant odors and generally neglected conditions. Guests have commented on dirty carpets, stained mattresses and unclean bedding with hallways described as dark and dirty. Significant dissatisfaction is noted regarding the overall upkeep and value for money offered by the hotel.
Staff interactions vary widely; many guests praise the friendly and helpful nature of the management, breakfast team and housekeeping. However, numerous complaints about rude and unprofessional behavior, particularly from front desk staff and some night reception personnel, have marred many guests' experiences.
Free Wi-Fi is provided, but connectivity issues are common with many guests experiencing slow speeds and frequent disconnections, disrupting their internet use. Despite being a free feature, it doesn't meet the satisfaction levels expected by many travelers.
Parking feedback is mixed; while the main lot provides some sense of security, the location and condition of the parking area, described as full of potholes and trash, have led to safety concerns. Although parking is generally available, maintenance and management improvements are necessary.
In summary, while the Albany Plaza Hotel offers a convenient location and comfortable beds, significant improvements in cleanliness, room updates, breakfast quality, staff professionalism, Wi-Fi connectivity and parking maintenance are needed to enhance the overall guest experience.
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Free Wi-Fi
Parking
Accessible
$
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Enjoy this ideal and quiet setting just a few minutes from Albany's restaurants, shops and business corporations.
Summary of reviews
Summarized by AI
The Hilton Garden Inn Albany Airport is highly regarded for its exceptional location, which offers unparalleled convenience for travelers using the nearby airport, just a mere three-minute shuttle ride away. Guests frequently highlight the ease of access with the airport shuttle service and the presence of airport parking adds an extra layer of convenience. Positioned strategically, the hotel is also close to stores, restaurants and major highways, making it suitable for both leisure and business travelers.
Rooms are generally praised for being spacious and comfortable, often noted for their cleanliness and range of amenities. Despite some concerns about dated interiors and occasional maintenance issues, the overall impression is positive with guests appreciating the quiet environment and the on-site dining options.
The breakfast experience yields mixed reviews. While some guests enjoy the quality and friendly service, there are common complaints regarding the cost and confusion over pricing. The lack of complimentary options and the perceived value of the continental breakfast are areas that could benefit from improvement. Nonetheless, the helpful and courteous staff manage to enhance the breakfast experience for many guests.
Cleanliness at the hotel receives a favorable mention overall with many guests finding the property well-maintained and sanitized. The staff’s friendliness and the comfortable, quiet rooms contribute positively to guest experiences. Some critiques point to areas needing deeper cleaning, such as carpets and bathrooms and issues like odor and malfunctioning fixtures. Despite these, the general sentiment is positive with special mention of the accommodating staff.
The hotel's staff stands out for their friendly, helpful and professional service. Guests often highlight the pleasant interactions and the ready assistance offered by the team, especially the front desk and shuttle service staff. Specific individuals like Deborah are frequently mentioned for their positive impact. Even amidst some remarks about the hotel's age, the outstanding service from the team significantly enhances the overall guest experience.
Beds receive mixed reviews with many guests finding them comfortable. However, there are mentions of uncomfortable pillows and bed sizes that could be more accommodating. Exceptions aside, most guests report a restful stay due to the comfort of the beds.
Overall, the Hilton Garden Inn Albany Airport is highly valued for its prime location, comfortable rooms and excellent staff service, making it a practical and pleasant choice for travelers seeking convenience near Albany Airport.
Rooms are generally praised for being spacious and comfortable, often noted for their cleanliness and range of amenities. Despite some concerns about dated interiors and occasional maintenance issues, the overall impression is positive with guests appreciating the quiet environment and the on-site dining options.
The breakfast experience yields mixed reviews. While some guests enjoy the quality and friendly service, there are common complaints regarding the cost and confusion over pricing. The lack of complimentary options and the perceived value of the continental breakfast are areas that could benefit from improvement. Nonetheless, the helpful and courteous staff manage to enhance the breakfast experience for many guests.
Cleanliness at the hotel receives a favorable mention overall with many guests finding the property well-maintained and sanitized. The staff’s friendliness and the comfortable, quiet rooms contribute positively to guest experiences. Some critiques point to areas needing deeper cleaning, such as carpets and bathrooms and issues like odor and malfunctioning fixtures. Despite these, the general sentiment is positive with special mention of the accommodating staff.
The hotel's staff stands out for their friendly, helpful and professional service. Guests often highlight the pleasant interactions and the ready assistance offered by the team, especially the front desk and shuttle service staff. Specific individuals like Deborah are frequently mentioned for their positive impact. Even amidst some remarks about the hotel's age, the outstanding service from the team significantly enhances the overall guest experience.
Beds receive mixed reviews with many guests finding them comfortable. However, there are mentions of uncomfortable pillows and bed sizes that could be more accommodating. Exceptions aside, most guests report a restful stay due to the comfort of the beds.
Overall, the Hilton Garden Inn Albany Airport is highly valued for its prime location, comfortable rooms and excellent staff service, making it a practical and pleasant choice for travelers seeking convenience near Albany Airport.
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Sustainability Journey
Family
Dog Friendly
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Summary of reviews
Summarized by AI
Motel 6 in Albany, NY, is consistently praised by guests for its strategic location and affordability. Situated near major highways, it provides easy access to the airport, city transit routes, and nearby attractions like Albany and Colonie. Guests appreciate the convenience of having a health food co-op next door, which adds to the overall appeal for both short and extended stays.
The motel offers budget-friendly accommodations with clean, spacious rooms featuring hardwood floors and ample outlets. Guests frequently highlight the cleanliness, fresh smell, and satisfactory level of hygiene in the newly renovated spaces. Although the beds receive mixed reviews, many found them comfortable, contributing to a restful experience. The establishment's room pricing is commended as a good value, particularly considering the area.
In terms of cleanliness, Motel 6 maintains a commendable standard despite not being a luxurious option. Rooms and bathrooms are consistently noted for their cleanliness and well-stocked amenities. The hardwood floors add a touch of freshness, setting the motel apart from typical budget accommodations.
The staff at Motel 6-Albany is recognized for their warmth and hospitality. Reviews often mention their friendliness, helpfulness, and efficiency, particularly during the check-in process. Staff members like Stacey, Andrea, and Olga receive personal accolades, enhancing the positive environment.
The motel's pet-friendly policy stands out as a key feature, with no additional charges for bringing dogs along. This, combined with the convenience of location and overall cleanliness, makes it an attractive option for travelers with pets.
In summary, Motel 6-Albany, NY provides an affordable, clean, and convenient stay with friendly staff and pet-friendly policies, making it an ideal choice for budget-conscious travelers seeking a no-frills experience.
The motel offers budget-friendly accommodations with clean, spacious rooms featuring hardwood floors and ample outlets. Guests frequently highlight the cleanliness, fresh smell, and satisfactory level of hygiene in the newly renovated spaces. Although the beds receive mixed reviews, many found them comfortable, contributing to a restful experience. The establishment's room pricing is commended as a good value, particularly considering the area.
In terms of cleanliness, Motel 6 maintains a commendable standard despite not being a luxurious option. Rooms and bathrooms are consistently noted for their cleanliness and well-stocked amenities. The hardwood floors add a touch of freshness, setting the motel apart from typical budget accommodations.
The staff at Motel 6-Albany is recognized for their warmth and hospitality. Reviews often mention their friendliness, helpfulness, and efficiency, particularly during the check-in process. Staff members like Stacey, Andrea, and Olga receive personal accolades, enhancing the positive environment.
The motel's pet-friendly policy stands out as a key feature, with no additional charges for bringing dogs along. This, combined with the convenience of location and overall cleanliness, makes it an attractive option for travelers with pets.
In summary, Motel 6-Albany, NY provides an affordable, clean, and convenient stay with friendly staff and pet-friendly policies, making it an ideal choice for budget-conscious travelers seeking a no-frills experience.
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Dog Friendly
Free Wi-Fi
Accessible
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