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Summary of reviewsSM Royal Suites, located near Kempegowda International Airport in Bangalore, presents itself as a convenient and comfortable choice for travelers who prioritize accessibility and comfort. The hotel's proximity to the airport, approximately a 15-20 minute drive, makes it an ideal location for those seeking quick transit options. Guests frequently commend the hotel for its recently renovated facilities that offer a moderately upscale experience at reasonable prices.
The breakfast service at SM Royal Suites is generally well-received, with many guests finding the offerings delicious and satisfying. The fresh juice and masala tea are particularly appreciated, contributing to a pleasant meal experience. However, some guests have expressed a desire for more variety, suggesting that expanding the breakfast options could enhance the overall experience.
The rooms at SM Royal Suites are praised for their cleanliness and comfort, with a particular emphasis on their tidy and hygienic condition. The beds, noted for their large size and comfort, contribute to a restful stay, although there are occasional concerns regarding the cleanliness of bed linens. While some room descriptions do not align perfectly with guests' expectations from promotional pictures, the general consensus highlights a satisfactory experience in room accommodation.
A standout quality of the hotel is its excellence in cleanliness, both in rooms and throughout the facility. The ambience is described as modern and pleasant, contributing to a tranquil environment. Additionally, the commitment to proper housekeeping is evident and appreciated by many guests.
Furthermore, the staff at SM Royal Suites receive positive accolades for their professionalism and friendliness. The courteous and accommodating nature of the staff contributes significantly to an enjoyable stay. Guests appreciate the prompt assistance and supportive attitude of both the day and night staff.
In summary, SM Royal Suites offers a convenient, clean, and hospitable environment for travelers near Bangalore's international gateway. While there are opportunities to enhance the breakfast variety and attend to linen cleanliness more rigorously, the hotel's overall service, comfort, and accessibility make it a favorable choice for many visitors.
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