Info
Summary of reviewsBerwick Manor Hotel, located on the outskirts of London, offers a unique blend of countryside serenity and convenient access to city life. Nestled amongst picturesque surroundings, the hotel provides a tranquil escape with easy access to the city and ample parking. Despite some challenges with public transport, those with vehicles find the location ideal for peaceful retreats and nearby events.
Guests frequently highlight the exceptional friendliness and helpfulness of the hotel staff, with many describing them as lovely and accommodating, contributing significantly to a warm and inviting atmosphere. Dining experiences, particularly dinner, receive praise for excellent service and quality meals, albeit with a somewhat limited menu. Dining on the lovely terrace further enhances the experience, underscoring the hotel's pleasant dining environment.
The hotel's breakfast offerings evoke mixed sentiments; while some guests appreciate the well-cooked meals and pleasant service, others have faced inconsistencies in quality and availability. Meanwhile, the rooms vary in quality, with many guests finding them clean, spacious, and comfortable despite some reports of basic amenities and dated furnishings.
Cleanliness at the hotel is a mixed bag; some guests commend the spotless conditions and well-maintained areas, while others highlight significant areas needing improvement, particularly in room maintenance and hygiene. Guest feedback on beds also varies, with many appreciating their comfort and cleanliness, though some suggest room for improvement regarding mattress quality and bedding consistency.
Overall, while Berwick Manor Hotel excels in its serene location, friendly staff, and commendable dining options, there are areas where improvements could enhance guest experiences, particularly in consistency of room conditions and breakfast offerings.
Show moreRead review summaries for all categories
Categories
