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Summary of reviewsSureStay Hotel by Best Western in New Inn Richmond is highly regarded by guests for its excellent overall offerings and convenient location. Nestled in a serene and accessible area, the hotel serves as an ideal base for exploring Richmond and surrounding attractions. Its central position provides easy access to essential amenities such as supermarkets, shops, eateries, and is a short walk from the town center and train station, making it a popular choice for both leisure and business travelers.
Guests frequently commend the hotel for its complimentary continental breakfast, which stands out for its professional presentation and the convenience of offering it directly to the rooms. Though minimal, the breakfast experience is seen as a thoughtful addition that enhances the overall stay.
The accommodations are spacious and clean, exceeding the expectations of many visitors. The rooms are well-equipped and provide a homely environment with comfortable bedding and necessary facilities. While some areas show signs of aging, the hotel's cleanliness and comfortable atmosphere are regularly highlighted as strengths.
Staff at SureStay Hotel are lauded for their warm and welcoming approach, contributing significantly to the pleasant experience. Exceptional hospitality, coupled with efficient service and an accommodating nature, leaves a positive and lasting impression on guests.
The hotel also features convenient parking options with a spacious car park that is complimentary, enhancing the ease of access for those traveling by car.
Overall, SureStay Hotel by Best Western in New Inn Richmond excels in providing a comfortable, clean, and welcoming stay, with its location, attentive staff, and additional amenities earning praise from guests.
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