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Summary of reviewsOccidental Aranjuez provides a serene escape, nestled in the tranquil outskirts of Aranjuez, making it ideal for a quiet retreat. Its location offers easy car access to notable attractions such as the Warner Bros. theme park and Royal Palace with guests appreciating the scenic drive to and from the airport. Despite its peaceful setting, some guests mentioned a lack of nearby dining or entertainment options, making a car necessary for more vibrant exploration.
The hotel's breakfast receives abundant praise for its comprehensive and high-quality offerings, featuring fresh fruits, cereals, meats, cheeses and pastries. Many guests find the varied selections and attentive service worth the price, despite the occasional call for more variety or lower cost.
Dinner at the Occidental Aranjuez stands out for excellent service and well-prepared dishes, served in a pleasant ambiance. The menu offers variety, although there are some concerns about limited options and high prices at times. Signature dishes like tuna tataki and sirloin receive particular acclaim.
Guests frequently commend the spacious and comfortable rooms, which are spotless and well-equipped. Notable features include large bathrooms with both bathtubs and showers, cozy beds and balcony views. While some rooms could benefit from modernization, the overall impression remains highly positive.
Cleanliness is a highlight throughout the hotel, including well-maintained common areas and pool facilities. The housekeeping team is recognized for their diligence and the hotel's adherence to COVID-19 safety measures further enhances guest confidence and comfort.
The friendly and professional staff significantly contribute to the positive experience at Occidental Aranjuez, providing seamless service from reception to housekeeping. The team’s proficiency in multiple languages and their attentive nature ensure guests feel valued and well-cared for.
Free WiFi at the hotel brings mixed reviews. Many find it reliable and easy to use, while others experience connectivity issues, suggesting room for improvement in the service.
The spa is a standout feature, praised for its comprehensive facilities, including thermal circuits, saunas, Turkish baths and saltwater pool. High-quality massages and the friendly, attentive staff are noted highlights, although some guests find the additional fees and unclear costs a bit of a drawback.
The gym also garners high marks with well-maintained, modern equipment and 24-hour availability, though the restriction on children might inconvenience families. However, the overall feedback is highly positive with many guests enjoying the convenience and quality of the fitness center.
Lastly, the pool area is lauded for being spacious, clean and well-maintained. Guests appreciate the ample sun loungers and towel service, despite some noting the distance from the main hotel areas and occasional crowding. Overall, the pool area contributes to the hotel's relaxing atmosphere and provides a pleasant spot for guests to unwind.
In summary, Occidental Aranjuez excels in offering a comfortable, clean and tranquil environment with numerous high-quality amenities and exceptional staff service, making it a solid choice for both families and solo travelers seeking a peaceful retreat.
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