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Summary of reviewsHotel SB Express Madrid Norte is a well-regarded accommodation option praised for its favorable location, especially for those heading to the San Sebastian de los Reyes area. It is conveniently situated near a metro stop and major highways, providing easy access to Madrid's city center, the airport and key local destinations such as shopping centers, restaurants and bars. The hotel's quiet residential area, along with easy and free parking options, adds to its appeal for both leisure and business travelers.
The hotel's breakfast offerings receive mixed reviews. While many guests find it good or even delicious, others criticize its limited variety and high cost. Despite this, the service during breakfast is consistently noted as attentive. The dinner service at the hotel also garners mixed feedback with some guests frustrated by the restaurant's unreliable hours of operation, yet appreciating the nearby dining options.
Room accommodations at Hotel SB Express Madrid Norte are largely positive with praises for their cleanliness, spaciousness and comfortable beds. Guests find the bathrooms particularly enjoyable due to their size and good water pressure. The modern furniture and practical amenities like fridges contribute to a comfortable stay. However, some guests have reported issues with maintenance, noise and occasional defects.
Cleanliness throughout the hotel is highly commended with rooms and common areas described as immaculate and well-maintained. The staff receives significant praise for their friendly, attentive and professional service, contributing to a welcoming and helpful atmosphere.
The hotel's wifi has received mixed reviews with some guests experiencing connectivity issues, especially iPhone users. Parking options are widely appreciated with ample free street parking and secure hotel parking available, making it convenient for guests traveling by car.
The beds in the hotel receive mixed reviews due to issues with bed configuration and firmness, though many guests still find them comfortable. Overall, Hotel SB Express Madrid Norte offers good value for its three-star rating, suitable for both business and leisure travelers. The hotel meets high standards of cleanliness, accessibility and convenience, though there is room for improvement in certain areas such as breakfast variety, maintenance and wifi connectivity.
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