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Summary of reviewsApartamentos Turísticos y Habitaciones Cidade Vella, nestled in the heart of Ourense's historic center, offers a prime location that delights visitors with easy access to key attractions, dining areas, and shopping spots. Guests consistently commend the modern, clean, and spacious accommodations, which effectively blend comfort and aesthetic appeal while providing soundproofing against the lively local nightlife. The strategic positioning of the apartments makes them ideal for exploring city landmarks, although potential parking challenges can arise; however, nearby options mitigate this concern.
Cleanliness is a standout feature, with visitors frequently highlighting the spotless condition and cozy atmosphere created by stylish furnishings. Exceptional attention to detail in upkeep and service ensures a smooth experience from arrival to departure. The staff is highly praised for their friendly and attentive approach, particularly Carmen, who goes above and beyond to assist guests. Effective communication, often through WhatsApp, enhances guest experiences, though the online check-in system could benefit from minor improvements.
The accommodations boast reliable and fast Wi-Fi, contributing positively to guests' stays. Despite situated near nightlife, effective insulation provides a tranquil escape, with very large and comfortable beds encouraging restful sleep. Some guests desire firmer pillows and note that the extra bed provides less comfort, yet overall satisfaction remains strong due to the primary beds' quality.
As a three-star establishment, it meets expectations with good value for money, modern facilities, and excellent location. While minor inconveniences such as night-time noise and the lack of kitchen facilities are noted, the property overall holds a favorable reputation. Apartamentos Turísticos y Habitaciones Cidade Vella is recommended for those seeking a central, quality stay, maintaining a balance between vibrant city exploration and comfortable accommodation.
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