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Summary of reviewsCampanile Hotel Chantilly provides a favorable and convenient stay for travelers, especially for those seeking to explore the famed Chantilly Castle and nearby amenities. The hotel's location is well-received, balancing accessibility with a peaceful environment, making it an ideal choice for short stays and stopovers. Proximity to essential services such as a bakery, Carrefour and a Chinese restaurant adds to its appeal.
Breakfast at the hotel is a highlight, commended for its hearty and varied buffet. Guests appreciate the quality and range of options, including fresh fruits and gluten-free bread, which cater to different dietary needs. The friendly morning staff enhance the overall breakfast experience, although some minor criticisms regarding the absence of certain items and breakfast cost were noted.
Dinner services are less favorable with guests expressing disappointment over the lack of an on-site restaurant and limited meal options. The unexpected closure of the restaurant and the minimal snacks available did not meet expectations, prompting a reliance on external dining options.
The rooms offer a mixed experience; while they're often described as clean and comfortable with tranquil views and amenities like roller shutters, others find them small, dated and occasionally poorly maintained. Issues such as musty odors, insufficient heating and sound insulation problems were highlighted with some rooms suffering from cleanliness lapses and equipment malfunctions.
Despite these setbacks, cleanliness generally receives positive remarks, particularly for bedding and sanitary facilities. However, attention is required in areas where guests noted stained walls and stale odors.
The hotel's staff consistently earn high praise for their friendliness and professionalism, contributing significantly to a welcoming atmosphere. The reception and maid service stand out for their helpfulness and efficiency.
Parking at the hotel is convenient with ample space and ease of access being praised. Private, quiet rooms adjacent to the parking area enhance the guest experience, despite the parking facility closing after midnight.
As for the beds, most guests find them comfortable with firm mattresses that ensure a good night's sleep. Cleanliness of the bedding also receives approval. Nonetheless, some guests found the pillows uncomfortable and felt that the beds could be more spacious.
Overall, Campanile Hotel Chantilly offers a satisfactory stay with notable strengths in its location, breakfast quality and staff friendliness, though there are areas requiring improvement, particularly in room maintenance and dinner services.
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