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Summary of reviewsHotel Gasthof Felsenkeller is celebrated for its exceptional location and peaceful surroundings. Nestled on the edge of a serene forest and a babbling brook, it offers a tranquil retreat that’s just a short walk from Kufstein's bustling old town and central attractions. This idyllic setting allows guests to enjoy nature with easy access to hiking and skiing, making it ideal for both summer and winter visits. The peaceful cul-de-sac entrance further enhances the sense of calm with convenient parking and close proximity to the urban center blending accessibility and seclusion perfectly.
Breakfast at Hotel Gasthof Felsenkeller receives mixed reviews. While many guests find the breakfast delicious, extensive and well-served by friendly staff, some feel it lacks variety and can be costly. Fresh sausage, cheese and jam are commonly praised, though requests for more fruit and vegetable options are noted. Despite these discrepancies, the attentive service by the breakfast staff is consistently appreciated.
The rooms are a standout feature, noted for their spaciousness, cleanliness and quietness. Guests enjoy the large, comfortable environments, modern amenities and tasteful rustic decor. Family suites are particularly generous in space and rooms with balconies offer delightful creek views and relaxing spots. Minor suggested improvements include adding transparent curtains for better daytime lighting and towel holders in some bathrooms. Nevertheless, the overall impression of the rooms remains very positive.
Cleanliness generally receives favorable feedback with rooms described as clean, cozy and well-maintained. However, some inconsistencies in cleaning frequency and comments about certain areas needing more attention were mentioned. The desire for better curtain options and occasional smells of cigarette smoke were small issues raised by a few guests. Even so, the consensus indicates a clean and comfortable stay with minor areas for improvement.
The staff at Hotel Gasthof Felsenkeller are frequently praised for their friendliness and helpfulness. Guests highlight positive interactions with the reception and service crew, particularly enjoying the attentive breakfast service. However, the reception not being staffed after 17:30 was noted as a concern. Overall, the staff’s dedication and accommodating nature significantly enhance the guest experience, contributing to the hotel’s reputation for excellent customer service.
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