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Summary of reviewsQuest Petone is well-regarded for its prime location in the heart of Petone, providing guests easy access to local attractions, cafes, restaurants and shops. Its proximity to Lower Hutt Hospital, Wellington CBD and nearby public transport options significantly enhances its convenience. Despite being centrally located, the hotel remains pleasantly quiet and secure, bolstering a comfortable stay for both business and leisure travelers.
The accommodations receive consistent praise for their spaciousness, modern amenities and cleanliness. Rooms come equipped with well-appointed kitchens and essential appliances, making them ideal for both short and extended stays. Guests frequently highlight the comfortable beds, quiet environment and the professional, helpful staff who ensure that rooms are regularly serviced and well-maintained.
Cleanliness is a standout attribute of Quest Petone. Guests describe the premises as immaculately clean and modern, creating an inviting atmosphere that is bolstered by diligent housekeeping. While minor issues such as lingering cooking smells were occasionally mentioned, the overall sentiment is overwhelmingly positive.
The hotel staff at Quest Petone are often commended for their exceptional friendliness, professionalism and helpfulness. Warm welcomes and personalized attention, particularly from individuals like the front office manager Gurdev Singh, enhance the guest experience. Staff go above and beyond to make stays enjoyable, whether by addressing maintenance issues promptly or offering friendly assistance at any hour.
WiFi at Quest Petone is generally reliable and fast, meeting most guests' needs, although some experienced occasional connectivity issues. The parking facilities, while secure and convenient, often require pre-booking due to limited space and can be tight for larger vehicles. The associated costs and availability are a minor consideration for guests.
Comfortable beds are another frequently appreciated feature with terms like "comfy" and "supportive" commonly used in reviews. Despite a few mentions of firmness preferences, the majority of guests find the beds conducive to a restful stay.
In summary, Quest Petone is celebrated for its clean, comfortable and modern accommodations, excellent location and outstanding customer service. Its well-appointed rooms, combined with a welcoming and professional staff, ensure a delightful and practical stay for visitors to Wellington.
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