Accessible HotelSummary of reviews related to the 'Accessible' categoryThe 'Best Western White House Hotel' offers a generally positive experience for guests with disabilities, highlighted by its accessible facilities and wheelchair-friendly design. Parking is easy and tailored for disabilities and the hotel is conveniently located with easy access from the train station. Additionally, the hotel is in walking distance to high street shops, making it a convenient choice for guests. The lift is noted to be fast, adding to the overall accessibility of the hotel.
Guests specifically recognized the helpfulness and supportiveness of the staff, who went above and beyond in assisting disabled guests with room accommodations and securing suitable transportation.
However, there were some concerns regarding the disabled/accessible bathroom facilities. The basin was considered too small and too low and the lack of a shower screen led to a flooded floor, compounded by the absence of a working extractor/vent. Despite this, the positive remarks about the accessibility of the hotel's location and the helpfulness of the staff form the core of the guest sentiments.
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