Award winning property, 19th century hunting lodge which has been restored to a Victorian Gothic mansion and opened for guests. Set in 13 acres of gardens and surrounded by Mendip Hills, this elegant property boast with antique furniture and unique design.
The Swan Hotel, Wells, Somerset - The Coaching Inn Group, situated in the city's historic heart, earns accolades for its exceptional location opposite Wells Cathedral and near other notable attractions like the Bishop's Palace. Guests praise its central positioning, enabling easy exploration of local sights, dining and shopping with on-site parking adding to the convenience.
Breakfast at The Swan Hotel is well-regarded, particularly the Full English breakfast, noted for its superb quality and variety. The setting and service receive positive mentions, although minor improvements like offering more diverse continental options could further enhance the experience.
Dining experiences are typically positive with high-quality, well-presented meals served in a charming oak dining room and a pleasant garden area. While some guests point out the limited menu and occasional slow service, the overall feedback reflects delicious food and a good atmosphere, complemented by reasonable prices.
The hotel rooms are appreciated for their spaciousness, comfort and tasteful decor, often blending traditional charm with modern amenities. Many rooms offer stunning views of Wells Cathedral, further enhancing the overall ambiance. However, some areas could benefit from updates and soundproofing improvements to address occasional noise issues.
Cleanliness at the hotel generally meets guests' expectations with most finding their rooms and public areas well-maintained. Nevertheless, there are isolated reports of less-than-ideal conditions like stained carpets and dusty areas, particularly in bathrooms, suggesting room for improvement in housekeeping.
The staff at The Swan Hotel is frequently highlighted as a significant asset, noted for their friendliness, professionalism and helpfulness. The hands-on management and attentive service across dining and front desk areas contribute to a welcoming and comfortable stay.
WiFi at the hotel receives mixed reviews with some guests enjoying strong and fast connections while others experience unreliable and weak signals, particularly in certain rooms.
Parking is a valued feature, but the limited and tight car park can pose challenges, especially for larger vehicles and guests are advised to arrive early to secure a spot.
For families, while the hotel offers some appreciated amenities and a sense of being part of a family, there is a call for more dedicated family-friendly accommodations and services.
The nightlife experience around The Swan Hotel is varied with its peaceful atmosphere ideal for those seeking tranquility, though nearby bars and live music can lead to occasional nighttime noise. The hotel's terrace, offering scenic views and drinks, is a highlight for many.
Lastly, the beds at the hotel are frequently described as very comfortable, contributing to a restful stay. The variety of large and elegant bed options, including four-poster beds, enhances the luxurious feel of the rooms, despite a few mentions of hard mattresses.
Overall, The Swan Hotel provides a charming and comfortable base for exploring Wells with its location, dining and attentive staff standing out as key strengths.
Crossways is highly praised for its serene and picturesque countryside location, making it an ideal base for exploring attractions like Glastonbury Tor, Wells and Cheddar. The tranquil setting provides a peaceful retreat, boasting stunning views and a calming ambiance, perfect for those seeking a getaway from city life. The picturesque surroundings complement the convenience of being close to key attractions, offering both seclusion and accessibility.
The breakfast service at Crossways receives commendation for its quality and variety, featuring both continental and freshly cooked options. Guests particularly enjoyed dishes like Eggs Benedict and the full English breakfast. Although there were minor suggestions for improvements, such as more variety and better-organized service, the breakfast experience is well-regarded overall.
Dinner experiences are largely positive, highlighted by delicious food and good portion sizes. Dishes like the steak and ale pie stood out and the restaurant ambiance contributed to a pleasant dining atmosphere. While there were occasional inconsistencies in service and menu availability, the majority of guests found the dinner experience enjoyable and convenient.
The rooms at Crossways receive consistent praise for their spaciousness, cleanliness and modern amenities. Guests appreciate the large, well-decorated rooms, some offering picturesque views of Glastonbury Tor. The four-poster rooms are particularly noted for their tranquility and charm. While minor maintenance issues were reported, the overall room experience is highly positive, offering great value for a comfortable stay.
Cleanliness at Crossways is generally well-maintained with many guests noting spotless rooms and tidy public areas. However, there are occasional reports of lapses in housekeeping standards, suggesting a need for improved attention to detail.
The hotel staff are frequently praised for their friendliness, professionalism and efficiency. Guests highlight the warm welcome and helpfulness of the staff, contributing positively to the overall experience. Despite some instances of undertrained younger staff and occasional overwork, the general consensus is that the staff enhance the welcoming atmosphere at Crossways.
WiFi service at Crossways is reliable and consistently available, meeting most guests' needs effectively. The provision of free WiFi is appreciated with only a few isolated issues reported.
Parking facilities at Crossways are highly praised for their ample capacity, ease of access and security. Guests appreciate the thoughtful addition of EV charging stations and the convenience of on-site parking.
Families find Crossways to be a welcoming and accommodating hotel with spacious and comfortable rooms suited for family stays. The relaxed, family-friendly atmosphere, combined with attentive staff, ensures a pleasant experience for both adults and children.
While no specific details about golf amenities are provided, the stunning surroundings and picturesque vistas are frequently mentioned as enhancing the overall guest experience.
The beds at Crossways are frequently highlighted for their comfort and size, contributing to a good night's sleep. Despite some occasional complaints about mattress firmness or pillow quality, the majority of guests find the beds to be very comfortable.
Despite these overall positive aspects, there is a noted gap between the hotel's advertised five-star status and guest expectations. Some guests feel the hotel does not fully meet five-star standards, particularly in value for money and certain service aspects. Nonetheless, Crossways offers a generally satisfying experience with its beautiful setting, quality amenities and friendly staff.
Worth House offers a serene and charming retreat in a picturesque rural setting, perfect for exploring the Somerset region. Guests find the location ideal for visiting local attractions such as Wells and Cheddar, with convenient access to Wells Cathedral and nearby pubs. The expansive, beautiful grounds and lush gardens provide lovely views and contribute to the tranquil atmosphere, making it a desirable getaway for those seeking a quiet escape. Ample parking and easy accessibility further enhance its appeal.
The breakfast served at Worth House is a highlight, delighting guests with its exceptional quality and variety. Visitors enjoy dishes ranging from a hearty Full English breakfast to smoked salmon with scrambled eggs, crafted with top-quality ingredients and local produce. The homemade touch and generous portions cater to diverse tastes, offering something for everyone in a warm, inviting environment.
Rooms at Worth House impress with their spaciousness, immaculate cleanliness, and cozy ambiance. Guests appreciate the beautifully decorated interiors, comfortable beds, and views that enhance the tranquil setting. The accommodations offer excellent value for money, with the loft room particularly standing out for its size and amenities. The high attention to detail in room presentation ensures a memorable stay.
The establishment maintains impeccable cleanliness throughout, with rooms described as modern, stylish, and exceptionally comfortable. While some minor issues with dust in common areas are noted, they are minimal compared to the overwhelmingly positive feedback. The combination of cleanliness and charm creates a welcoming environment for guests.
Exceptional hospitality is a standout feature at Worth House, led by the attentive and personable host, Sarah, and her dedicated team. Guests feel at home due to Sarah's warmth, charm, and genuine interest in their well-being, paired with the friendliness and efficiency of the staff. From delicious breakfasts to helpful local advice, the thoughtful service makes guests feel valued and at ease.
The beds at Worth House ensure a restful night's sleep, with visitors praising the spacious, comfortable beds and lovely cotton bed linen. While some mention the beds are slightly firm, the overall sentiment is one of satisfaction. The tranquil setting, combined with cozy accommodations and supportive bedding, enhances the restful experience for guests.
Wookey Hole Hotel offers a picturesque and convenient location for exploring Somerset’s natural and cultural attractions, situated right next to the Wookey Hole Caves and close to sites like Cheddar Gorge, Wells and Glastonbury. The peaceful countryside setting and beautiful views make it an ideal base for family outings, hiking and local festivals. Guests especially appreciate its proximity to local pubs and eateries and ample parking facilities.
The breakfast service garners mostly positive feedback with guests enjoying the tasty full English breakfast and vegetarian options. Fresh, locally sourced ingredients and quickly served meals are appreciated, although some criticisms arise concerning overcooked food, lack of freshness and the dining venue located outside the main hotel building.
Dinner experiences mirror breakfast with numerous praises for delicious, well-presented food that is reasonably priced. Generous portions and excellent service are highlighted, though the limited menu choices, particularly for dietary restrictions and occasional inconsistencies in meal quality present areas for improvement. Despite some criticisms of the dining ambiance and slow service during peak times, the friendliness and professionalism of the staff are consistently noted.
The rooms are spacious and comfortable, making the hotel a great choice for families. Cleanliness is frequently commended and the well-maintained rooms come with essential amenities. However, some guests note that bathrooms could use refurbishment and the decor appears dated. Nonetheless, the serene environment and availability of disabled-friendly rooms add to the positive experience.
Cleanliness is a strong feature of the hotel with rooms and public areas being described as tidy and well-maintained. Occasional maintenance issues and dated decor slightly detract from the otherwise high standard of cleanliness.
Staff members at Wookey Hole Hotel are highly praised for their friendliness, cheerfulness and helpfulness. Their professional and attentive service stands out, enhancing the overall guest experience.
Free Wi-Fi is generally reliable, though there are occasional connectivity issues and poor mobile phone service in the area. The hotel offers ample, convenient and free parking facilities, though a few guests mention difficulties parking at night or during peak times.
The hotel is especially recommended for families due to its child-friendly facilities and spacious family rooms. Proximity to child-friendly attractions like the Wookey Hole Caves, the games room and efforts to accommodate families during meals are appreciated. Some isolated incidents of noise or less-than-ideal room setups do occur, but overall, the hotel provides clean, spacious accommodations suitable for family getaways.
Comfort levels of beds receive mixed reviews with many guests finding them comfortable and spacious, while others describe them as too hard or lumpy. Despite some older mattresses and issues with firmness, the hotel maintains a family-friendly approach and staff responsiveness to feedback.
Overall, Wookey Hole Hotel delivers a favorable three-star experience with functional and clean facilities, friendly staff and a fantastic location. While some areas such as decor and bedding could use updates, the hotel provides great value for money, particularly for families seeking a relaxing and accommodating stay in Somerset.
The Crown at Wells in Somerset is a highly praised boutique hotel that seamlessly blends historic charm with modern luxury. Located in the heart of Wells, it offers guests an unbeatable spot for exploring the city’s main attractions, such as Wells Cathedral and the Bishop’s Palace. The hotel's positioning on the bustling market square enhances its appeal, providing immediate access to shopping and dining options.
Guests regularly commend the hotel for its exceptional breakfast and dinner experiences. The morning meal delights with a variety of freshly prepared options, while the dinner menu in the main restaurant and pub is celebrated for its quality and taste, featuring excellent traditional English dishes. The cozy atmosphere and friendly service in both dining spaces add to the overall positive dining experience.
The Crown’s rooms are noted for their cleanliness, comfort and character. Visitors appreciate the historic charm and quirky features alongside the comfort of modern amenities. Some rooms offer views of the Cathedral or market square, adding a special touch to the stay. Although there are mixed reviews regarding the modernity and maintenance of some rooms, the general perception leans towards comfort and value.
Cleanliness is a standout feature with the hotel maintaining high standards across rooms and common areas. Beds are frequently highlighted as very comfortable, despite occasional mentions of inconsistencies.
The staff at The Crown at Wells receive consistent praise for their friendliness and helpfulness. Their courteous and efficient service significantly enhances guests' overall experience with many recognizing their efforts to go above and beyond to ensure a pleasant stay.
Regarding WiFi, experiences appear mixed; while some guests report a strong and reliable connection in their rooms, others face challenges with weak or intermittent signals.
The parking situation is somewhat challenging due to limited space, particularly on busy market days. However, on-site parking remains a valued amenity.
The nightlife at The Crown is lively and engaging with guests enjoying the vibrant bar scene and quality of bar food and drinks. However, the bustling atmosphere can lead to occasional noise disturbances.
Overall, The Crown at Wells offers a cozy, charming and conveniently located stay with excellent dining options and exceptional service, making it a memorable choice for visitors to Somerset.
The Ancient Gatehouse & Rugantino Restaurant, situated in the picturesque heart of Wells, offers guests a truly unique lodging experience steeped in historical charm. The location across from the magnificent Wells Cathedral and adjacent to Bishop’s Palace ensures breathtaking views and easy access to the town's attractions, shops and dining options. Guests consistently praise this central yet serene setting, lauding the hotel’s architectural charm and the warm, welcoming environment fostered by friendly and attentive staff.
Breakfast at the hotel receives high marks for its quality and service with a variety of well-cooked and delicious options available, including both full English and continental styles. The pleasant ambiance of the breakfast room, often with views of the Cathedral, further enhances the experience. Though a few guests found the breakfast slightly overpriced, the overall sentiment remains favorable.
The dining experience at the in-house Rugantino Restaurant is a standout feature, particularly noted for its superb Italian cuisine, excellent service and memorable ambiance. Guests enjoy a wide menu selection, including standout dishes like pasta and calamari and appreciate dining options both indoors and on the charming outdoor patio. Despite occasional closures, the restaurant is a consistent favorite among guests.
Rooms at The Ancient Gatehouse are characterized by their unique and charming decor with elements like four-poster beds and tasteful furnishings adding to the historical allure. Most rooms offer stunning views of Wells Cathedral, although some guests noted minor issues such as smaller room sizes and the need for updates. Nevertheless, the excellent facilities, including powerful showers and modern bathrooms, ensure a comfortable stay.
Cleanliness is generally praised with many rooms described as spotless and well-maintained. However, there are occasional mentions of areas needing more attention, such as carpets and communal spaces. Despite these few concerns, the overall experience remains positive.
The exceptional staff at The Ancient Gatehouse greatly enhances the guest experience. The team is frequently described as friendly, welcoming and accommodating with specific employees receiving commendations for their outstanding service. The helpfulness and local knowledge provided by the staff contribute to a seamless and enjoyable stay for guests.
Wi-Fi connectivity has mixed reviews with some finding it reliable and others encountering issues. On balance, the service meets the needs of most guests. The location also makes it convenient for guests interested in exploring the local nightlife with various eateries and pubs nearby, despite some noise disruptions from the vibrant city center.
Beds at the hotel are widely praised for their comfort, contributing significantly to the overall guest satisfaction. Most guests rave about the comfortable sleeping arrangements with only minor inconsistencies noted.
The hotel’s pet-friendly policy is a bonus for dog owners, who appreciate the clean, spacious and comfortable accommodations for their pets. Although dogs are not allowed in the restaurant during evening meals, the surrounding area offers plenty of alternatives, ensuring a pleasant stay for both guests and their canine companions.
Overall, The Ancient Gatehouse & Rugantino Restaurant provides a delightful blend of historical charm, comfort and excellent service, making it a highly recommended choice for visitors to Wells.
The Wookey Hole Inn is widely commended for its exceptional setting, nestled in a picturesque village just two miles from Wells and close to Wookey Hole Caves. Its prime location is ideal for nature lovers, providing great opportunities for countryside walks and convenient day trips to key attractions like Glastonbury and Cheddar. The inn's charming garden further enhances the serene and rustic atmosphere, making it an attractive retreat for a peaceful getaway.
In terms of dining, The Wookey Hole Inn excels with both breakfast and dinner offerings. The full English breakfast is particularly celebrated for its quality and taste with guests labeling it as one of the best they've ever had. Despite minor service delays and additional charges, the breakfast experience remains overwhelmingly positive. Dinner receives similar acclaim with standout dishes like perfectly cooked steak and a must-try chocolate volcano dessert. Although the menu may be limited and prices slightly high, the consensus is that the food is fabulous with a significant emphasis on local and pub cuisine.
Accommodations at The Wookey Hole Inn are spacious, comfortable and blend traditional charm with modern amenities. Rooms feature unique details such as roll-top baths and high ceilings, offering a welcoming and homely atmosphere. While some rooms could benefit from updates and modernization, the overall feedback on cleanliness and aesthetics is positive, highlighting the large and airy feel of the accommodations.
Guests consistently praise the staff for their exceptional warmth and friendliness. The team, especially Karen, Richard and the owner, are noted for their attentiveness and delightful customer service. The family-run establishment is celebrated for creating a welcoming environment, contributing significantly to guests' positive experiences.
The inn's beds are generally described as very comfortable with many guests likening the pillows to clouds. However, there are occasional remarks about bed frames and mattresses needing updates for improved comfort.
Additionally, the Wookey Hole Inn shines as a dog-friendly destination, warmly welcoming pets and ensuring both dogs and their owners have an enjoyable stay. This pet-friendly approach makes it an attractive option for travelers with furry companions.
In summary, The Wookey Hole Inn offers an idyllic countryside retreat with excellent dining, comfortable accommodations and exceptional hospitality, making it a highly recommended choice for both leisure and nature enthusiasts.
The George Inn, located in the heart of Somerset, is an ideal base for travelers eager to explore nearby attractions such as Wells, Wookey Hole, Cheddar Gorge and Bath. Nestled in a picturesque village, it combines convenience with a tranquil and vibrant community atmosphere, making it a perfect retreat for immersing in local culture and landmarks.
Guests frequently praise The George Inn's remarkable breakfast, which features a wide array of high-quality, locally sourced options. The breakfast menu is comprehensive, varied and freshly cooked to order, often highlighted by local produce such as eggs, bacon, mushrooms and homemade honey-glazed ham. The hearty and excellent breakfast offerings provide great value for money, leaving guests satisfied and ready for the day.
The dining experience extends beyond breakfast with dinner also garnering high praise. Evening meals, celebrated for their quality and taste, are served in a cozy atmosphere. Guests appreciate the variety and impressive choices, often describing the food as delicious and fantastic, reflecting the skill of a creative chef. The home-cooked meals, especially on themed nights like curry night, offer great value for money and ensure a satisfying experience.
The accommodations at The George Inn are noted for their comfort and cleanliness. Rooms, whether spacious or compact, are well-equipped, cozy and come with modern, good-quality fittings. Cleanliness is a standout feature with many reviews emphasizing the spotless condition of both rooms and bathrooms. The homely and welcoming atmosphere contributes to a pleasant and restful stay.
Staff and owners receive consistent acclaim for their exceptional service, friendliness and attentiveness, creating a homely and comfortable environment for guests. The welcoming nature of the hosts plays a significant role in enhancing the overall experience with visitors frequently noting the warm and hospitable atmosphere that prevails throughout their stay.
The beds are generally praised for their comfort, contributing to a good night's sleep, although a few guests found some mattresses too soft or lumpy. Nonetheless, the overall sentiment remains positive.
The George Inn is also celebrated for its dog-friendly policies, making it an excellent choice for travelers with canine companions. The pub's welcoming atmosphere extends to dogs, ensuring they are well accommodated. Additionally, the inn serves as a community hub, offering newspapers and bread to the village and providing family-friendly activities like a skittle alley to entertain younger guests.
Overall, The George Inn offers a delightful village retreat with a combination of great food, comfortable accommodations, high standards of cleanliness and exceptional hospitality, creating a memorable experience for all its guests.
The City Arms offers a delightful experience for travelers visiting Wells, largely thanks to its prime location, attentive staff, and comfortable accommodations. Nestled centrally in the historic town, guests enjoy easy access to local attractions, including the majestic cathedral just a short walk away, as well as nearby dining and shopping options. The hotel's centrality adds a layer of convenience while enhancing the overall charm and accessibility of Wells.
Accommodations at The City Arms are consistently praised for their spaciousness, stylish décor, and cleanliness. Visitors appreciate the immaculate condition of the rooms, which are beautifully decorated and equipped with ample amenities such as tea, coffee, and bottled water. The bathrooms, featuring modern and luxurious showers, add to the sense of comfort. The beds stand out for their exceptional comfort, ensuring guests a restful night's sleep, further enhanced by the tranquil atmosphere despite the hotel's central location.
The charming suntrap courtyard, perfect for relaxation, complements the cozy and historic ambiance of the hotel. Although breakfast is not provided on-site, the proximity to many local eateries allows guests to enjoy quality meals just steps away.
The staff at The City Arms receive high commendation for their friendliness and willingness to go above and beyond to meet guest needs. The owner, Sarah, is notably praised for her dedication to guest satisfaction. While most interactions with staff are positive, some reviews note occasional lapses in engagement, although this does not detract significantly from the overall inviting experience.
Overall, The City Arms offers a welcoming and memorable stay, combining comfort, location, and a warm atmosphere led by a dedicated team, making it an excellent choice for those exploring the historic charm of Wells.
The White Hart Inn in Wells, positioned centrally near Wells Cathedral, earns high praise for its exceptional location. Guests frequently highlight its convenience, making it a top pick for exploring the historic city. This central base offers easy access to local attractions, public transport and parking facilities, making the inn an appealing choice for visitors.
The breakfast offerings at the inn, though mixed, are largely appreciated for their freshness and variety. Many guests enjoy the hearty, delicious full English breakfast and commend the continental options. However, some have noted inconsistencies, including occasional chaos, limited choices and occasional absence of service.
Dinner experiences reflect a cozy, traditional pub atmosphere, noted for a great selection of ales and friendly service. While certain guests enjoyed the locally sourced food, particularly the Sunday roast and special meals, others pointed out limitations like a restricted menu and occasional kitchen closures.
Rooms at the White Hart Inn are largely regarded as clean, comfortable and spacious. Positive reviews often mention the large, comfortable beds and well-maintained furniture, although some rooms show signs of wear and minor maintenance issues. Cleanliness generally receives favorable remarks, though some guests noted areas needing improvement, particularly in common areas and bathrooms.
Staff service stands out as a highlight, frequently described as friendly, helpful and welcoming. Guests appreciate the efficient, accommodating service provided by both the bar and reception teams, even as isolated incidents of unhelpful interactions were reported.
While the Wi-Fi service is notably weak and unreliable, especially in rooms, the inn scores well for its vibrant nightlife. Live music performances, a cozy bar and a social pub garden are popular among guests, despite occasional noise disturbances from thin walls and external activities.
The inn also excels in its dog-friendly policies, providing ample space and excellent facilities for pets without any extra charge. Guests traveling with pets often express satisfaction and willingness to return, appreciating the warm reception for their furry companions.
In summary, the White Hart Inn combines a prime location, comfortable accommodations and a welcoming atmosphere. Despite some inconsistencies in meal services and Wi-Fi, the inn’s central position, friendly staff and pet-friendly environment make it a popular choice for both regular visitors and pet owners exploring Wells.