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Summary of reviewsOld Pier Apartments is highly rated by guests for its prime location in Bicheno, offering easy access to the beach, town amenities and scenic walking tracks. Situated within comfortable walking distance of cafes, bakeries and shops, the apartments provide convenience without sacrificing peace and tranquility. The central and convenient position is frequently praised by reviewers.
The accommodations themselves are spacious, spotless and well-appointed with modern interiors that contrast slightly with the dated exterior. Guests appreciate the comfort of the apartments, highlighting the very comfortable beds, great recliner lounges and roomy interiors. Kitchens are well-stocked, adding convenience for those preferring to self-cater. Despite one minor mention about the shower's appearance, the overall comfort and facilities of the apartments remain a strong positive point.
Cleanliness is another highly commended aspect with guests consistently noting the apartments' impeccable condition. The units are described as clean, tidy and generously sized, ensuring a comfortable and uncramped stay. Recently renovated buildings and lovely outdoor areas further enhance the appeal. The quiet yet accessible location is appreciated by visitors, adding to the sense of a perfect stay experience.
Staff at Old Pier Apartments garner exceptional praise for their warmth and welcoming demeanor. The manager, Colleen, is particularly noted for her fantastic, helpful and informative service. The staff’s readiness to accommodate guest needs, such as early check-ins and treating guests like family, creates a seamless and enjoyable experience. Effective communication and a proactive approach contribute significantly to the positive reviews.
The beds at Old Pier Apartments receive consistent accolades for comfort with many guests describing their sleep experience as restful and superb. The beds are frequently mentioned as very comfortable, cozy and equipped with good pillows, contributing to a superb sleep quality.
Overall, Old Pier Apartments is celebrated for its great value for money, excellent location, cleanliness, comfort and standout staff service, making it a favored choice among visitors to Bicheno.
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Apartment with Free Wi-Fi