Microtel Inn & Suites by Wyndham Cherokee enjoys a highly regarded location, ideally close to local restaurants, shopping and major attractions like a national park and casino. Guests appreciate the quiet, clean and comfortable accommodations along with the pet-friendly policies and helpful, friendly staff, which encourage repeat visits. Despite the challenges of COVID-19, the hotel’s breakfast remains satisfactory, offering a convenient start to the day with a modest variety.
The cleanliness of the hotel is consistently praised with both rooms and common areas like the stairways and pool being maintained to high standards. Guests commend the cleaning policy for respecting privacy and though there are occasional minor issues, the environment is generally found to be spotless. The friendly and professional staff, including notably positive mentions of front desk personnel, contribute significantly to the pleasant and welcoming atmosphere.
Rooms at the hotel are well-received for their cleanliness, comfort and particular features like soft beds and window seats. Suites provide ample space for families, enhancing the overall guest experience. However, some guests noted a lack of microwaves and a dryness of the air at night. Despite these minor drawbacks, the thoughtful amenities and smooth check-in process add convenience and satisfaction to stays.
The bed comfort receives mixed reviews with many guests praising the beds for their comfort and quality sleep while a few mentioned issues like flat pillows or firmness. Overall, most guests find the beds to be very comfortable, complementing the clean and accommodating environment.
In summary, Microtel Inn & Suites by Wyndham Cherokee offers an excellent location and a clean, comfortable stay with friendly staff and thoughtful amenities. It's a reliable choice for visitors seeking convenience and a positive experience in Cherokee.
Quality Inn Cherokee Riverside Cherokee garners positive reviews across various aspects, earning accolades particularly for its prime location, breakfast, clean and spacious rooms and exceptional staff.
The hotel's location by a scenic river with views of the surrounding mountains adds to its serene ambiance. Private balconies in many rooms allow guests to enjoy the picturesque scenery and local wildlife. Proximity to Harrah's Casino, downtown Cherokee and Great Smoky Mountains National Park makes it convenient for both relaxation and exploration. Ample parking and a peaceful yet central location enhance the guest experience, making it an ideal spot for repeat visitors.
Guests consistently praise the hearty and delicious breakfast, featuring scrambled eggs, sausage, muffins and biscuits with sausage gravy. Despite some calls for more variety and healthier options, the breakfast remains a highlight with substantial and appealing offerings.
The rooms are noted for their cleanliness, spaciousness and comfort. Many guests appreciate the clean surroundings, tasteful decoration and comfortable beds. Scenic river views and private balconies add a special touch to their stay, although occasional issues with outdated furnishings and maintenance are reported.
Cleanliness is a strong point with the hotel frequently described as spotless and inviting. The housekeeping staff's diligence ensures a tidy environment throughout the property, including the well-maintained pool area. However, minor lapses such as unclean bathrooms are mentioned by some guests.
The professional and friendly staff significantly enhance the guest experience. Front desk and housekeeping teams receive high praise for their courtesy and attentiveness, making guests feel welcomed and accommodated.
WiFi at the hotel is free and generally satisfactory, though inconsistencies with the connection are sometimes reported. The spacious and ample parking adds convenience with secure parking options noted by guests.
Comfortable beds are another highlight with many guests appreciating the soft pillows and blankets. A few reports of discomfort due to firmness or lumpy mattresses exist, but overall, the beds exceed expectations for most visitors.
As a three-star hotel, Quality Inn Cherokee Riverside Cherokee offers a fair level of service and amenities. Despite being slightly dated, it maintains a comfortable and well-kept environment, complemented by a nice outdoor pool. Some guests feel aspects like the food could be improved to stand out more.
Rooms with hot tubs, especially the King Room, receive positive feedback, although maintenance issues like dirty jets are occasionally noted. The accessibility of the hotel is generally good with features like roll-in showers and elevator access catering to guests with mobility needs. However, certain areas still require improvement to be fully handicap-friendly.
In summary, Quality Inn Cherokee Riverside Cherokee stands out for its scenic location, hearty breakfast, clean and spacious rooms, comfortable beds and friendly staff, making it a preferred choice for visitors seeking both comfort and adventure.
The reviews for the pool at Smoky Mountain Inn & Suites offer a mixed but predominantly positive outlook. The indoor pool is frequently highlighted as a significant feature, being described as good, warm and well-maintained. Several guests appreciated the heated pool, which added comfort to their stay. The pool area, enclosed in a greenhouse-type glass cover, provides a unique ambiance that many found delightful and relaxing. The hot tub and jacuzzi, when operational, complemented the pool experience well, although there were occasional issues with them being out of service or not adequately heated.
Despite many enjoying the pool, some guests noted that the pool area could use some maintenance and cleaning. Instances of strong chlorine smells, broken lights, ants around the pool and low water pressure in the hot tub were mentioned. Furthermore, there were times when the pool was reported to be closed, not ready for use or too cold.
For families and individuals looking to spend time by the pool, these insights suggest a generally pleasant experience but with room for improvements to enhance consistency in cleanliness and maintenance. Overall, the pool at Smoky Mountain Inn & Suites seems to be a valued amenity that could be even better with a few tweaks.
Days Inn by Wyndham Cherokee Near Casino receives numerous positive reviews, particularly for its strategic location and accommodating staff. Its proximity to Harrah’s Casino is a major advantage, providing guests with easy access to casino events without the high costs typical of resort accommodations. Visitors appreciate the convenient walking distance to the casino and enjoy exploring the nearby mountains, contributing to a well-rounded stay for both casino enthusiasts and nature lovers. Despite some aging amenities, the hotel is seen as budget-friendly, with clean and comfortable accommodations supported by a helpful and friendly staff.
While breakfast offerings can improve in variety, the available selection, including waffles, yogurt, cereal, and fruit, is sufficient for those seeking basic options. Many guests highlight the pleasant and cozy nature of the rooms, often describing them as clean, with fresh smells and comfortable beds. The staff receives commendations for their responsiveness and willingness to assist, further enhancing the guest experience.
Though there are some mentions of inconsistency in room cleanliness and occasional unpleasant odors, many visitors still find the clean linens and comfortable beds to be significant positives. The hotel's personnel frequently earn praise for their friendliness and reliability, contributing to overall guest satisfaction, despite isolated incidents of less-than-welcoming interactions.
The beds are mostly described as comfortable, although opinions on firmness vary. While some reviews call for updates to mattresses and furniture, the general consensus is favorable, indicating a restful night's sleep for most guests.
In summary, Days Inn by Wyndham Cherokee Near Casino is celebrated for its exceptional location, friendly service, and comfortable lodging, making it an ideal choice for those visiting the casino and exploring the area's natural beauty, despite a few areas needing improvement.
The pool at the Cherokee Grand Hotel receives overwhelmingly positive feedback from guests, highlighting it as a fantastic feature of their stay. Many reviewers described the pool as clean, comfortable and inviting with a noticeable emphasis on its cleanliness and appeal. Families with children particularly appreciated the pool, as the children loved and enjoyed it extensively. Descriptors such as beautiful, lovely and refreshing frequently appear in the reviews with guests finding the pool area to be a pleasant and enjoyable part of their experience.
However, a few negative comments also appear, noting that the pool sometimes seemed dirty or had not been used in a long time and in rare instances, the pool was closed. Despite these occasional concerns, the majority of guests had a positive experience with the pool being cited as a delightful and significant amenity of the hotel.
The Holiday Inn Express Hotel & Suites Cherokee-Casino by IHG, offers a strong, well-rounded experience for its guests, especially those visiting Harrah's Cherokee Casino. The hotel's location is a major highlight, praised for its convenience as it sits directly across the street from the casino, ensuring a short walk for patrons. This strategic placement is useful not only for gamblers but also for those engaging in various activities in the area, such as car shows or golfing, benefiting from easy access to the main road and surrounding destinations.
Guests generally enjoy the breakfast provided, often describing it as delicious, plentiful and offering a nice variety. The breakfast host's helpfulness and the clean, comfortable dining environment further enhance the morning meal experience. Though there are occasional mixed reviews pointing to limited choices and issues with food availability or quality, the breakfast service is mostly comparable to other motel offerings and adds positively to the overall stay.
The rooms receive mixed feedback; many guests find them spacious, clean and comfortable with good working amenities and favorable bed and pillow conditions. However, improvements are needed in certain areas of cleanliness and maintenance. Some guests experienced musty smells, maintenance issues and incomplete privacy from curtains. Yet, the rooms still manage to provide a satisfactory sleep environment for most, thanks to their modern feel and comfort.
Cleanliness across the hotel is noteworthy with the hotel maintaining high standards in most areas and receiving numerous positive remarks. Although there are isolated complaints about specific issues, such as worn tubs or occasional pest sightings, the general sentiment is that the hotel is clean and well-kept, providing a tidy and welcoming atmosphere.
The staff is frequently highlighted as one of the hotel's standout features. Guests consistently appreciate the friendliness, helpfulness and excellent service provided by the team, particularly the evening front desk clerks and breakfast attendants. Their friendly and accommodating nature significantly enhances the overall guest experience.
Overall, the Holiday Inn Express Hotel & Suites Cherokee-Casino delivers a satisfying and comfortable stay with an excellent location, commendable cleanliness and exceptional staff service, ensuring that most guests leave with positive impressions.
Stonebrook Lodge features a lovely pool area that has received numerous positive mentions from guests. The facilities include both indoor and outdoor pools, which are consistently praised for being clean and well-maintained. The outdoor hot tub is appreciated for its inviting atmosphere, providing visitors with a relaxing experience. Guests have also noted the exceptional cleanliness and new appearance of the pool and spa, enhancing the overall enjoyment of these amenities.
While the pool and hot tub are generally well-regarded, some guests have pointed out areas for improvement. Towels were not consistently available by the pool, and the jacuzzi jets were set on a softer flow, which some felt diminished the experience. Additionally, the hot tub sometimes lacked water, and it was occasionally closed due to inspection issues. Some guests expressed a desire for the pool to be relocated from its position near the road and wished for extended hours of operation.
Overall, the pool and hot tub facilities at Stonebrook Lodge contribute positively to the guest experience, offering clean and well-kept relaxation options, despite a few operational and logistical challenges.
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