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Summary of reviewsNovotel Ipswich Centre is highly praised for its exceptional central location, which provides convenient access to Ipswich's town center, waterfront, train station and popular landmarks like the Regent Theatre. Guests appreciate the ease of navigation around the city and the convenience of on-site parking.
The breakfast service receives positive feedback for its variety and quality, featuring a mix of continental and hot options and accommodating staff. However, improvements could be made regarding certain menu items and serving temperatures. While the pricing is seen as steep by some, many view it as a highlight of their stay.
Dining experiences at the hotel are also favorable with guests enjoying the quality of food and the restaurant’s modern atmosphere. The service is generally commendable, although some found the menu options limited and the restaurant closing time and beer selection disappointing.
Room quality at Novotel Ipswich Centre is well-regarded for its spaciousness, cleanliness and modern amenities such as air conditioning and updated decor in refurbished rooms. Occasionally, some areas show signs of wear and soundproofing issues have been noted, but overall, the rooms are comfortable and well-equipped.
The hotel's cleanliness is generally satisfactory with many praising the spotless and modern rooms. However, issues such as stained carpets and inconsistent room cleaning are noted by some guests.
The staff at Novotel Ipswich Centre receive consistent praise for their friendliness and professionalism, contributing significantly to a positive guest experience. Despite minor lapses in responsiveness, the overall service quality is exemplary.
Free WiFi is provided, but experiences with connectivity are mixed; some guests report issues with slow speeds or disconnections. Parking is convenient and reasonably priced, though the additional cost and limited spaces can be drawbacks during peak times.
Novotel Ipswich Centre is recognized as a family-friendly hotel with spacious, clean rooms and child-friendly amenities. Its location is ideal for family outings and celebrations.
The hotel’s proximity to Ipswich's nightlife is a plus for guests looking to explore vibrant evening spots, though noise can be an issue, particularly at night, affecting those seeking a quiet stay.
Guest opinions on the beds are mixed; many find them very comfortable, while some report issues with mattress firmness and pillow quality.
As for a four-star rating, guests have mixed views. While many find the hotel to offer good value and well-maintained accommodations, some feel it lacks certain amenities expected of a four-star establishment.
In summary, Novotel Ipswich Centre provides a generally positive stay with commendable location, dining options, room quality, cleanliness and staff service, catering well to both leisure and business travelers.
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