Info
Summary of reviewsComfort Inn Lancaster County is praised for its favorable location, offering convenient access to local attractions and the Spooky Nook Sports complex, making it ideal for sports enthusiasts and event attendees. The slightly secluded setting provides a peaceful retreat while still being accessible, which is a strong point noted by visitors. Guests enjoy a generally positive breakfast experience, with its complimentary offerings contributing to a satisfying start, despite some calls for more variety.
Rooms are generally clean and comfortable with spaciousness and updated features, although there are occasional concerns about maintenance and odors. Despite these issues, many find the rooms satisfactory for rest and relaxation. The cleanliness of the hotel is a concern, with reports of musty smells, unclean rooms, and outdated facilities impacting some guests' experience, overshadowed by less frequent positive notes on cleanliness.
The staff consistently earn praise for their friendly and accommodating demeanor, particularly Lisa Marie at the front desk, enhancing the overall guest experience. The indoor pool is a highlight, especially for families and children, but it faces criticism regarding cleanliness and operational issues. Despite the potential for a delightful experience, maintenance improvements are necessary to elevate its appeal.
The beds receive mixed reviews, with some guests enjoying the comfort and excellent pillows, while others report discomfort and issues like squeaky beds. Overall, the Comfort Inn Lancaster County presents itself as a strategically positioned retreat with a friendly staff and satisfactory amenities, although certain areas require attention to improve the guest experience.
Show moreRead review summaries for all categories
Categories
