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Summary of reviewsHaigs Hotel consistently garners praise from guests for its location, dining, staff and overall value, creating a positive and welcoming experience. The hotel’s prime spot near local amenities, transport links and key venues like the NEC and Warwick University makes it an excellent choice for both business and leisure travelers. Guests appreciate the hotel’s easy access to shops, restaurants and ample on-site parking, as well as the tranquil yet accessible setting in Balsall Common.
The hotel’s breakfast stands out for its quality, variety and freshness, catering to diverse tastes, including a well-received vegan selection. Guests often describe the cooked breakfast as top-notch with some calling it the best English breakfast they've had. The made-to-order nature of the meals, as opposed to a buffet, adds to the charm and unique touches like petit fours enhance the experience.
Dinner at Haigs Hotel impresses with its exceptional taste, presentation and value, often exceeding expectations for a smaller establishment. The well-regarded McKees Brasserie and the inviting outdoor garden eating area contribute to a delightful dining ambiance, complemented by friendly and helpful staff.
Cleanliness is another highlight with many guests noting the spotless rooms and well-maintained bathrooms, despite some comments on the dated decor. The hotel’s friendly and attentive staff play a significant role in maintaining these high standards, ensuring a welcoming atmosphere from the moment guests arrive. Staff members are often praised for their courteous and efficient service, enhancing the overall guest experience.
Despite some mixed feedback regarding the comfort of the beds, many guests find them satisfactory, although inconsistencies in mattress firmness and creaky floorboards are noted. Parking facilities receive positive remarks for being ample and convenient, further adding to the hassle-free stay.
While the hotel offers accessible ground-floor rooms for guests with mobility challenges, some areas require improvement, such as steep stairs and poorly lit bathrooms on higher floors, to better accommodate all guests. On the pet-friendly front, Haigs Hotel excels, warmly welcoming dogs and even providing garden access for pets, complemented by nearby parks and flexible breakfast arrangements for early departures.
In summary, Haigs Hotel is highly regarded for its excellent location, quality dining, cleanliness, friendly staff and pet-friendly accommodations, making it a commendable choice for a comfortable and enjoyable stay.
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