This hotel has implemented a certified zero waste system and participates in the Green Key program and Türkiye Sustainable Tourism Program. It utilizes energy-saving lighting, energy saver systems in rooms, and sensor lighting in public areas. The hotel also has practices for recycling and sends food leftovers to animal shelters.
The REAL KiNG RESiDANCE in Yomra, Trabzon is praised for its strategic and vibrant location, providing easy access to various amenities, shopping centers and popular tourist attractions. Its proximity to the airport further adds to its convenience, making it ideal for both leisure and business travelers. The serene yet well-serviced location offers a peaceful retreat close to the lively city center.
Breakfast at the hotel receives mixed reviews with many guests enjoying the fresh and diverse options, particularly the well-organized buffet. However, there are criticisms regarding the repetitiveness and limited variety with some mentioning issues like cold food and service inconsistencies.
The hotel's rooms are frequently lauded for being spacious, clean and luxurious, catering well to families with multiple bedrooms and bathrooms. Despite occasional comments about slightly outdated furniture and dim lighting, the accommodations are generally well-maintained with commendable sound insulation. However, some guests noted discrepancies between online photos and actual room conditions.
Cleanliness at the hotel garners both praise and criticism. While many guests found the rooms and facilities to be clean with daily housekeeping services keeping the environment tidy and comfortable, there are concerns about inefficient cleaning practices and maintenance issues, including instances of dirty floors and hygiene problems.
The staff at REAL KiNG RESiDANCE receive high recognition for their professionalism, friendliness and dedication to service. Various team members are often commended by name for their helpfulness and the multilingual staff enhances the experience for international guests. Despite occasional critiques, the staff's cooperative and welcoming nature significantly contributes to a positive guest experience.
The hotel's Wi-Fi services are notably weak with many guests reporting slow and unstable connections, indicating a need for improvement. Parking at the hotel presents challenges with limited spaces and congestion, though some underground parking is available.
Families find the hotel particularly accommodating with spacious suites and a quiet, safe environment that is well-suited for children. The presence of family-friendly amenities contributes to an enjoyable and comfortable stay.
Beds receive mixed feedback with some guests praising their comfort while others point out issues with old and worn-out mattresses and occasional cleanliness problems. Addressing these concerns could further enhance the overall guest experience.
In terms of meeting a four-star standard, opinions vary. Some guests feel the hotel aligns with its rating through clean rooms and elegant decor, while others believe the overall condition and high prices fall short of four-star expectations.
Finally, the in-room jacuzzis generate mixed reviews with some guests appreciating the spacious and clean features, while others report functional issues and poor maintenance, including cleanliness concerns.
Overall, REAL KiNG RESiDANCE offers a comfortable and convenient stay with commendable staff service and a prime location, though it can benefit from improvements in breakfast variety, Wi-Fi connectivity and room maintenance to fully meet guest expectations.
Novotel Trabzon is recognized for its eco-friendly efforts, holding a Planet 21 Bronze status, which signifies an action plan for sustainable development. The hotel implements practices such as using at least 80% local and organic food, utilizing LED lighting for at least 80% of its needs, and having a comprehensive food waste policy. They also provide biodegradable coffee stirrers and drinking straws, eco-friendly cleaning products and toiletries, and an electric car charging station. The hotel reinvests at least 10% of profits in community and sustainability initiatives and purchases annual offsets for at least 10% of their carbon footprint.
This hotel demonstrates a strong commitment to sustainability with practices including sourcing at least 80% of food locally and organically, using 100% renewable energy, and implementing comprehensive food waste policies. They also utilize eco-friendly cleaning products and toiletries, have installed double-glazed windows and ensure at least 80% of lighting is from LEDs. The hotel also purchases annual offsets for at least 10% of their carbon footprint and provides an electric vehicle charging station.
Fengo Hotel & Spa has earned an impressive reputation among travelers, primarily due to its advantageous location and outstanding service. Nestled near Trabzon Airport, the hotel is a convenient option for those flying in and out of the region. Its prime location ensures easy access to the border at Sarpi and local stations and supermarkets. Guests frequently highlight the picturesque setting near the sea, which offers a relaxing backdrop for their stay. The spacious and clean rooms, alongside reliable amenities such as breakfast and parking, enhance the comfort of the hotel.
The hotel's staff consistently receives high praise for their exceptional service and professionalism. A key figure, Omar, stands out for his respectful, helpful, and cheerful demeanor, contributing significantly to a positive guest experience. The overall friendliness and politeness of the hotel staff further reinforce the welcoming and pleasant atmosphere, with the reception team noted for their courteous and cooperative approach. These elements, coupled with meticulous cleanliness, ensure that Fengo Hotel & Spa remains a favored choice for both leisure and business travelers seeking comfort and convenience.
The Andalouse Otel in Trabzon receives broadly positive reviews from guests, particularly for its prime location, scenic views and overall serene ambiance. The hotel's proximity to Trabzon Airport makes it an ideal spot for travelers seeking a restful stopover with many praising its quiet and picturesque hilltop setting despite its slight distance from the city center and limitations in public transportation. The surrounding landscape and sea views are frequently highlighted as particularly charming features of the hotel.
Guests have plenty of good things to say about the breakfast offerings, often described as fantastic, varied and abundant. Many enjoy the diverse selection of dishes catering to different tastes, contributing to a pleasant morning meal experience. While there were some remarks about repetition in the menu and simplicity, the general consensus is that the breakfast is highly satisfying.
The cleanliness of the Andalouse Otel is frequently praised with guests noting well-maintained rooms and facilities. The hotel often meets the expectations set by its promotional images, offering clean and comfortable accommodations. Though there were occasional mentions of lapses in cleanliness, such as dusty rooms and moldy smells, the overall standard is appreciated.
Staff at the hotel are commended for their warm, friendly and helpful demeanor. Whether providing services at the reception or throughout other departments, the personnel significantly enhance guest experiences with their attentive and professional approach. Individuals such as Mr. Saif, Safa and Mr. Ibrahim receive special recognition for their exceptional service.
Rooms are generally appreciated for their cleanliness, spaciousness and comfort with scenic views often adding to the positive experience. However, some guests did point out issues with outdated furniture, room size discrepancies and occasional maintenance problems. Despite these concerns, many find the rooms cozy and well-maintained.
The Wi-Fi service at the hotel is a noted area needing improvement with many guests reporting unreliable connections, particularly in rooms and on higher floors. Similarly, parking presents a mixed experience with limited dedicated spaces but the availability of nearby street parking and a helpful valet service somewhat mitigating the inconvenience.
For families, the hotel is highly recommended, offering family-friendly accommodations and amenities that cater to group visits. Arab families, in particular, find the hotel welcoming and suitable for their needs. While there were a few criticisms highlighted, these are vastly outweighed by the positive feedback on comfort and suitability for family stays.
The bedding receives mixed reviews with many guests finding the beds comfortable while others pointing out issues with mattress consistency and the need for better-quality bedding. The presence of jacuzzis in some rooms adds a luxurious touch, though some did report cleanliness issues with these features.
Overall, while there are specific areas for improvement, the Andalouse Otel provides a comfortable, clean and scenic retreat with excellent service, making it a worthwhile option for travelers to Trabzon.
Şahin Tepesi Apart Otel is recognized for its remarkable location offering breathtaking views of the Black Sea and surrounding mountains, creating a serene, picturesque environment. Guests appreciate the hotel's strategic position near Trabzon Airport, allowing convenient access to transportation while maintaining tranquility. The property's peaceful setting, combined with stunning sea-facing and hillside views, offer a restful retreat away from the city bustle yet easily accessible. Guests laud the warmth and efficiency of the staff, who enhance the overall experience with personal touches.
In terms of amenities, the hotel's cleanliness stands out, with guests frequently praising the immaculate suites, spacious accommodations, and well-maintained facilities. The cleanliness extends to sanitary washrooms and organized coordination among the staff, ensuring comfort and satisfaction. Rooms are spacious, functional, and beautifully designed, equipped with essential amenities like fully equipped kitchens, making them ideal for families.
The breakfast experience is generally positive, with homemade Turkish selections providing a pleasant start to the day, despite some guests suggesting improvements for variety. Additionally, the staff's exceptional friendliness and hospitality, particularly Mr. Artan, Sister Alina, Brother Tayfun, and Brother Anas, leave a lasting impression with their attentive service and welcoming demeanor.
However, reviews present mixed opinions on the bedding experience. While some guests find the beds comfortable, others report issues with discomfort and cleanliness, suggesting room for improvement in this area. Despite these minor critiques, Şahin Tepesi Apart Otel offers a harmonious blend of awe-inspiring views, excellent service, and a peaceful ambiance, making it a favored choice for travelers seeking relaxation and a warm, hospitable environment.
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