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Summary of reviewsACAPULCO hotel near Kharkiv offers a serene escape with a beautiful location surrounded by lush greenery and an oak forest. Its proximity to the city center makes it conveniently accessible while still providing a peaceful retreat. The well-maintained green space and fresh air offer a perfect haven for nature lovers.
The accommodations are warm and cozy with comfortable and clean rooms equipped with essential appliances. Luxury rooms and cottages are well-kept, featuring hot water, towels and hygiene products. Despite some minor issues with housekeeping and fixtures, the overall charm extends to the well-maintained grounds and an inviting pool area, making for a quiet and comfortable stay.
The hotel's cleanliness is consistently praised with visitors noting the clean rooms, pleasant smells and tidy surroundings. The swimming pool is particularly appreciated for its cleanliness, adding to the serene environment with sunbathing loungers and fresh air.
Guests frequently commend the exceptional staff for their friendliness and helpfulness. The team's attentiveness and readiness to resolve issues create a welcoming atmosphere, enhancing the overall experience. While most staff interactions are positive, there are occasional mentions of inconsistent behavior.
The spa area features a wonderful sauna and pool with a wood-fired sauna adding a unique touch. Although guests must bring their bath accessories and pay an extra fee for pool access, the availability of a masseur offers additional relaxation.
The pool area is a standout feature, described as large, clean and enjoyable with amenities like a diving board, jacuzzi pool and two new swimming pools with a sauna. Despite occasional comments about the water temperature, the pool area remains a significant highlight.
ACAPULCO is also family-friendly, offering a safe playground and a pleasant environment for children. The hotel successfully creates a comfortable and accommodating atmosphere, making it an excellent choice for family vacations.
Overall, ACAPULCO hotel near Kharkiv offers a well-rounded experience with its serene location, clean accommodations, excellent staff and inviting amenities, making it a highly recommended spot for a relaxing getaway.
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