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Summary of reviewsHotel Real Zapopan is highly regarded for its exceptional location in the heart of Zapopan, offering guests easy access to the city's historic center, cultural landmarks, and entertainment venues. Its proximity to sites such as the Basilica of Zapopan, combined with nearby dining and shopping options, makes it an ideal choice for both business and leisure travelers. The area around the hotel is noted for being safe, clean, and tranquil, further enhancing the guest experience.
Many guests commend the hotel for providing an enjoyable breakfast experience, highlighting the delicious and varied menu at the attached restaurant, praised particularly for dishes like the colibrí molletes. Complimentary coffee and tea are available throughout the day, adding to the hospitality. The restaurant staff, including individuals like Daniel, are notable for their attentive service, contributing to the pleasant dining experience.
The rooms at Hotel Real Zapopan are frequently described as clean, spacious, and comfortable. Guests appreciate the inclusion of basic necessities and the overall peaceful environment conducive to rest. While some guests experienced inconsistencies in room maintenance, such as issues with air conditioning and bathrooms, the overall cleanliness and comfort were consistently praised. The staff are often highlighted for their friendliness and attentiveness, maintaining a welcoming atmosphere.
The hotel features a well-equipped gym, included in the room price, which receives positive remarks for its spaciousness and quality, and a sauna adds to the fitness and relaxation offerings, allowing guests to maintain their routines while traveling. Parking facilities are also highly appreciated, providing ample and secure options, enhancing convenience for those exploring Zapopan.
Despite these strengths, guests have noted areas for improvement, including the Wi-Fi service which is often reported as unstable, and mixed experiences with bed comfort, with some finding mattresses too hard or pillows too high. However, the hotel's dedication to cleanliness, excellent location, and the hospitality of its staff make it a commendable choice for visitors seeking a comfortable stay in Zapopan.
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