Courtyard by Marriott Penang

Georgetown 5.41794800, 100.32132700 , 218d Jalan Macalister (Show on Map)


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Summary of reviewsThe Courtyard by Marriott Penang has garnered positive reviews from guests, especially regarding its strategic location, impressive rooms, and commendable staff service. Situated in the heart of Georgetown, the hotel serves as an excellent base for exploring local attractions, enjoying the vibrant street food scene, and soaking in views such as the Komtar Tower. The hotel's facilities, including a well-received breakfast buffet, complement its prime location, offering a wholesome start to the day with a range of options catering to different palates.

Rooms at the hotel are highly praised for their spaciousness, modern design, and cleanliness. Travelers appreciate the comfortable beds and functional amenities, alongside stunning views of Georgetown and beyond. The consistent cleanliness in rooms enhances guest satisfaction, making the Courtyard by Marriott Penang a preferred choice for those seeking both convenience and comfort.

The staff is repeatedly commended for their friendliness and professionalism, providing excellent service that enriches guest experiences from check-in to departure. Even when faced with high guest volumes, they maintain an efficient and welcoming demeanor, ensuring guests feel valued and well-cared for.

Facilities, such as the pool on the 11th floor and the adjacent fitness room, offer pleasant diversions for relaxation and exercise, while the presence of the Gin Library adds to the leisurely ambiance. The pool is generally appreciated for its good condition, although it's noted to be limited in size.

Overall, Courtyard by Marriott Penang offers a refreshing retreat characterized by comfortable rooms, attentive service, and an ideal location, making it a top choice for travelers visiting Penang. Despite minor concerns, such as occasional ventilation issues or breakfast rush hours, the hotel provides a reliable and enjoyable accommodation experience, marked by value for money and delightful bedding.
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Hotel Taking Steps Towards Sustainability
Courtyard by Marriott Penang engages in guest room recycling and provides an electric car charging station. It has a comprehensive waste diversion strategy that recycles various materials including paper, plastic, glass, and cooking oil. The hotel also launched a Vegetarian Dulang set meal to reduce greenhouse gas emissions and mitigate environmental impact, with its associates' canteen also skipping meat and seafood on specific dates.

Hotel with Free Wi-Fi
This hotel includes complimentary Wi-Fi. It's a well-regarded hotel known for its excellent service and modern amenities.

Hotel with Gym
Offers a 24-hour gym for guests to maintain their fitness routine at any time. Additional facilities include an outdoor infinity pool, sauna, and steam room for a comprehensive wellness experience.

4-Star Hotel
Courtyard by Marriott Penang is valued for its modern amenities and comfortable accommodations. Its central location and high standards of service make it a reliable choice for both business and leisure travelers.

Hotel with Outdoor Pool
This hotel provides an outdoor swimming pool with sun loungers and pool umbrellas. It also features a poolside bar and offers city views from the pool area.

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Accessible Hotel

Room Types
Deluxe Guest Room, 1 King, City View Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

Deluxe Guest room, 2 Twin/Single Bed(s), City view Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.

Premier, Guest room, 1 King, City view Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

Courtyard Suite, 1 Bedroom Suite, 1 King, City view Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

Deluxe Guest Room, 1 King, Sea View Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

Guest Reviews
Location
The Courtyard by Marriott Penang is praised for its excellent location, offering easy access to the vibrant city of Georgetown and its array of food stalls and local eateries. Guests repeatedly highlight its central position, which is ideal for exploring nearby attractions and enjoying the local culture. The hotel provides a convenient base for travelers who wish to experience the lively atmosphere of the area, with many attractions and dining options within walking distance. The view from the rooms, especially the sight of Komtar Tower, adds to the appeal. Additionally, the hotel is complemented by its well-appointed rooms and commendable facilities, including an impressive breakfast buffet. The attentive and polite staff contribute positively to the overall experience, making it a great choice for both solo travelers and families. While some nearby shop units are still awaiting occupancy, the hotel's position continues to be a significant draw for those wanting a balance of comfort and accessibility in Penang.

Breakfast
At the Courtyard by Marriott Penang, breakfast is generally a positive highlight for guests, offering a pleasant start to the day with a diverse selection. The breakfast buffet is often praised for its good variety and fresh fruits, catering well to both Asian and Western palates. Many guests appreciate the quality and taste of the food, and the kids especially seem to enjoy the spread. The assortment is described as extensive, providing something for everyone with high-quality options to choose from. Guests found choosing what to eat pleasantly challenging due to the broad selection available.

However, there are occasional mentions of limited options and the need for improvements, with some noting a lack of variety on certain days. There is also mention of experiencing a wait during peak breakfast hours, which can be a downside for those in a hurry. For some, coffee service was disrupted by a broken machine. Despite these minor hiccups, the friendly and efficient staff often cap off the breakfast experience positively, enhancing the overall enjoyment of the meal.

Rooms
The Courtyard by Marriott Penang has received outstanding feedback from its guests, particularly regarding its rooms. Travelers consistently praise the hotel for its spacious, clean, and modern accommodations. The rooms offer ample space with sleek, contemporary decor that is both bright and highly functional. Guests appreciate the excellent room facilities, including comfortable beds and impressive showers. The rooms feature thoughtful design elements, such as ample closet space and fresh, clean bedding, contributing to a very comfortable stay.

Views from the rooms are another highlight, with some overlooking the picturesque hills, downtown Georgetown, or even stretching out to the beach. The non-smoking rooms are consistently clean and maintain a high standard. The location also garners positive remarks, being conveniently situated near many key attractions, making it easy for guests to explore the area. Overall, the combination of modern amenities, cleanliness, and strategic location makes the rooms at Courtyard by Marriott Penang a top choice for travelers seeking comfort and convenience.

Beds
The Courtyard by Marriott in Penang is noted for its outstanding bedding experience, consistently praised for its comfort. Guests have found the beds and pillows to far exceed expectations, resulting in a restful sleep. The beds are frequently described as comfortable, with some even using expressions like super comfy and amazing to highlight their positive experience. Fresh, clean bedding also contributes to the overall comfort, enhancing the stay further. Despite a few remarks about the firmness not suiting all preferences, the general sentiment reflects a high level of satisfaction. The combination of large, clean rooms with delightful beds and pillow options ensures a relaxing retreat at this hotel.

Cleanliness
The Courtyard by Marriott Penang largely impresses guests with its exceptional cleanliness, consistently mentioned as a key highlight in reviews. The hotel, celebrated for being new and tidy, offers rooms that are particularly lauded for their spotless condition. Guests appreciate the non-smoking rooms where everything functions correctly, from the air conditioning to the showers. The comfortable beds further enhance the inviting atmosphere. Visitors also note the convenient location, which allows for easy access to various attractions, adding to the overall comfort of the stay. Furthermore, the hotel provides great value for money with its clean, well-appointed rooms, complete with spacious shower stalls and stunning views. Despite these positive attributes, there are occasional mentions of issues with air ventilation and long-term concerns that guests hope the management will address. Nonetheless, the courteous service and cleanliness make this hotel a desirable choice for travelers seeking a comfortable and hassle-free stay in Penang.

Staff
Guests at the Courtyard by Marriott Penang consistently praise the hotel's staff for their exceptional friendliness and helpfulness. The team is regarded for their excellent hospitality and professional demeanor, making interactions seamless and pleasant. Providing exemplary service, the staff frequently go above and beyond to assist guests, ensuring that their needs are met without hesitation. Despite occasionally being overwhelmed by a large number of guests, they still maintain a welcoming attitude, embodying politeness and efficiency across various roles from the front desk to the restaurant. The reviews highlight an excellent check-in and check-out process coupled with clean accommodations, optimal location, and convenient parking, further enhancing the experience for travelers who choose to stay here. Overall, the excellent and well-trained staff contribute significantly to making the hotel an outstanding place to relax and enjoy a stay in Penang.

Pool
The Courtyard by Marriott Penang offers a pleasant pool experience, highlighted by a nice pool situated on the 11th floor. Guests appreciate the pool's good condition, noting it as a highlight of their stay, alongside comfortable and clean rooms. With the added benefit of an adjacent fitness room, albeit small, visitors find it convenient, especially when it's not crowded. However, a few concerns include the pool area's cleanliness and its limited size. Despite these, the overall pool ambiance is enhanced by the presence of the Gin Library on Level 23, providing an excellent spot for relaxation.


Yes, Courtyard by Marriott Penang has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Courtyard by Marriott Penang.

No, Courtyard by Marriott Penang doesn't allow dogs.

No, parking facilities aren't available at Courtyard by Marriott Penang.

Yes, Courtyard by Marriott Penang has a gym.

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