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Summary of reviewsGrand Hotel Ceahlău receives positive reviews across several key aspects, making it a highly regarded choice for travelers. The hotel's exceptional location stands out with guests praising its central position that offers easy access to shops, restaurants and notable landmarks such as the Royal Court and the Brewer's Tower. The scenic mountain and cityscape views further enhance its appeal, as does its proximity to the train station and vibrant historical atmosphere.
The breakfast experience generally leans positive with guests appreciating the diverse, tasty and well-stocked buffet. While some suggest more variety could enhance the experience, the overall satisfaction with the quality and range of the morning offerings is clear.
The dinner experience at the 12th-floor restaurant garners praise for its stunning views and excellent drinks, though it primarily caters to groups, limiting its availability for individual guests. Despite this, the ambiance and the bar are highlights, offering a delightful experience for those looking to enjoy the vistas.
Rooms at Grand Hotel Ceahlău blend classic charm with modern comfort, consistently praised for their cleanliness, comfort and beautiful views. While some furnishings are noted as outdated, the rooms remain functional and tidy with spotless bedding and bathrooms. Room sizes vary, but many guests appreciate the spaciousness and modern bathroom facilities.
Cleanliness is a standout feature with guests consistently noting the impeccable condition of the rooms and common areas. Daily cleaning services and a fresh, pleasant environment contribute to a comfortable and welcoming stay.
The staff receive largely positive feedback, praised for their friendliness, helpfulness and professionalism across various hotel departments. While there are occasional criticisms, the majority view the staff as attentive and dedicated, enhancing the overall guest experience.
The free Wi-Fi, however, might need improvement, as several guests report weak signals and poor connectivity in both rooms and public areas. Despite its availability, the Wi-Fi experience often falls short of expectations.
Regarding beds, opinions are mixed. While many find the beds clean and comfortable, there are comments on bed size, inconsistent mattress quality and a limited number of pillows provided.
As a three-star hotel, Grand Hotel Ceahlău offers good value for money with clean, well-furnished rooms that align with its rating. Although the facilities show some age, they remain unobtrusive, providing a satisfactory experience for the price.
In summary, Grand Hotel Ceahlău is highly appreciated for its central location, cleanliness, friendly staff and generally good breakfast offerings, making it a reliable and pleasant stay for travelers despite some room for improvement in certain areas.
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