InfoSummary of reviewsTroia Tusan Hotel showcases a picturesque and peaceful setting, nestled between a tranquil pine forest and the beautiful beachfront of the Dardanelles Strait. This serene location provides stunning seashore views and easy access to historical sites like Troy and Gallipoli, making it a convenient choice for nature lovers and history enthusiasts alike. The calm and serene environment, combined with amenities such as a private sandy beach and an inviting outdoor pool, make it a fantastic retreat for families and couples seeking relaxation. Furthermore, the friendly and attentive staff enhance the overall guest experience, contributing to a hospitable and welcoming atmosphere.
Reviews of the breakfast experience at Troia Tusan Hotel present a mixed bag. While the buffet-style breakfast is appreciated for its variety and substantial selection, including hearty and tasty options, consistent monotony and a lack of fruit diversity detract from the experience for some guests. Despite criticisms, the breakfast generally receives positive remarks for its quantity and taste.
The hotel’s dinner service stands out with many guests praising the delicious and diverse food, often enjoyed in a picturesque outdoor setting by the pool at sunset. The regional three-course meals, including traditional local dishes, are largely well-received. Though portions and menu choices sometimes receive mixed reviews, the majority of diners appreciate the hearty and delectable dinners, especially families who benefit from the child-friendly service.
Rooms at Troia Tusan Hotel are spacious, clean and well-equipped with small terraces offering beautiful views. Despite the positive reception regarding size and cleanliness, many guests note that the furniture and decor are outdated and in need of maintenance. Issues like unpleasant smells, insufficient lighting and noise are mentioned, though the excellent daily cleaning service and helpful staff largely contribute to a satisfactory stay.
The hotel maintains high standards of cleanliness in the rooms and common areas, reflecting in positive reviews about the spotless condition of the property. The pool area particularly stands out for its cleanliness and pleasant atmosphere. However, the beach area falls short with frequent mentions of cleanliness issues.
The staff at Troia Tusan Hotel consistently receive high praise for their exceptional service and friendliness. Their welcoming demeanor, attentive nature and willingness to assist with tourist information significantly enhance guests’ stays, making the hotel’s service one of its standout features.
While the hotel’s free Wi-Fi service is frequently criticized for poor connectivity, especially in the rooms, the lobby provides slightly better, though still inconsistent, service.
The pool area is a highlight, appreciated for its cleanliness, saltwater feature and the additional children’s pool, although the early closing time is a minor issue for some guests. The private beach, although offering beautiful views and tranquility, suffers from maintenance issues that detract from its otherwise picturesque setting.
Parking at the hotel is ample, secure and convenient with a large parking lot providing easy access, including for those with disabilities.
Guest opinions about the beds vary with some praising the large and spacious beds for their comfort, while others find the mattresses too hard and the pillows uncomfortable, indicating a need for updates.
Overall, while Troia Tusan Hotel impresses with its serene location, friendly service and clean facilities, areas such as room decor, Wi-Fi connectivity and beach maintenance need improvement. Expectations for a four-star experience may not always be met, but the hotel remains a functional and pleasant option for a peaceful getaway or a temporary stay. Show more
