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Summary of reviewsDhoq Alkhayal Serviced Apartments, situated in a vibrant and accessible area close to popular markets such as Al Quaria Souk, provides guests with a prime location for convenience and exploration. Visitors find the hotel's proximity to essential services and entertainment venues advantageous, making it an excellent choice for those wishing to experience the local culture and activities. Despite the occasional street noise and varying opinions on its distance from the heart of Al-Ahsa, the strategic location of the apartments offers a generally engaging stay for travelers.
The apartments themselves are praised for their spaciousness, making them suitable for families. Guests commend the room size and overall comfort with the clean and well-maintained rooms enhancing their experience. However, issues such as bad odors, poor soundproofing, dated furniture and occasional water leakage in the bathrooms have been mentioned. Attention to window maintenance and better room isolation could further improve the guest experience.
Cleanliness receives positive feedback with many appreciating the clean rooms, new furniture and neat environment. The cleanliness of linens and the good organization of the place are also highlighted. Nonetheless, areas such as the entrance and certain rooms overlooking the street could benefit from more thorough cleaning. The lack of an electronic card for room access and some aesthetic concerns were noted but did not significantly detract from the overall perception of cleanliness.
The staff, particularly Sarah and a Yemeni staff member, are frequently praised for their kindness, professionalism and friendliness. The reception and cleaning staff are described as helpful, welcoming and knowledgeable, significantly contributing to the positive experiences of the guests. Despite a few instances of rudeness from some receptionists, the overall hospitality and behavior of the employees are highly appreciated.
In summary, Dhoq Alkhayal Serviced Apartments offers a convenient location, spacious rooms and exemplary service from its staff. While there are areas for improvement such as room maintenance and soundproofing, the overall feedback highlights a positive and comfortable stay for travelers seeking well-located and clean accommodations.
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