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Summary of reviewsSentido Alpenhotel Kaiserfels offers a superb location for both winter sports enthusiasts and summer adventurers. Positioned conveniently by the ski slopes and cable car station, it provides ski-in, ski-out access and is close to ski schools and rentals, making it a prime choice for families and beginners. In the summer, the hotel becomes a gateway for hiking and cycling with numerous trails right at its doorstep, allowing guests to explore the stunning Wilder Kaiser area. Accessibility and parking are well-managed and the hotel's tranquil setting complements its proximity to the town of St. Johann in Tirol.
The dining experiences at Sentido Alpenhotel Kaiserfels are highly praised with both breakfast and dinner buffets receiving accolades for their extensive variety, high-quality ingredients and delicious taste. The breakfast buffet is particularly noteworthy for its rich selection, catering to diverse tastes and dietary needs. Dinner buffets feature different themes nightly, ensuring variety and excitement. The food quality is consistently high and the thematic dinners are a standout feature, contributing to an overall stellar gastronomic experience.
Guests find the rooms at Sentido Alpenhotel Kaiserfels to be spacious, clean and comfortable. The modern design, especially in the newer sections of the hotel, impresses with stylish furnishings and amenities. Many rooms come with balconies offering breathtaking mountain views. Comfort is emphasized with well-equipped rooms that include everything necessary for a pleasant stay. Despite a few mentions of dated rooms in the older sections, the overall consensus points to modern, appealing and well-maintained accommodations.
The hotel's cleanliness is another strong point with both rooms and shared spaces kept impeccably clean. High hygiene standards are maintained throughout, including in the wellness and sauna areas. The friendly and professional staff ensure that everything is tidy and well-maintained, further enhancing guests' positive experiences.
The staff at Sentido Alpenhotel Kaiserfels receive high marks for their friendliness, helpfulness and professionalism. The welcoming atmosphere created by the attentive personnel is frequently mentioned in reviews with specific staff members earning individual compliments. Excellent service is a hallmark of the hotel, contributing significantly to guest satisfaction.
The wellness facilities at Sentido Alpenhotel Kaiserfels are exceptional, offering a beautifully designed spa area with various saunas, steam baths and an infinity pool. Guests frequently highlight the modern and cozy wellness zones, describing them as perfect for joint relaxation. The clean environment and the expertise of the sauna master add to the overall positive experience, making the wellness area highly recommended for tranquility and rejuvenation.
While the hotel offers a modern gym with a good range of equipment and daily classes, some guests have noted that the fitness room is small and poorly ventilated with suggestions for upgrading the sports facilities.
The pool area is impressive with both indoor and outdoor options that are spacious, clean and well-maintained. Though occasionally crowded and with some comments on colder water temperatures, the overall positive feedback underscores a welcoming and relaxing pool environment.
Sentido Alpenhotel Kaiserfels is particularly family-friendly, providing numerous amenities tailored for children and families. Large family rooms, attentive staff and various kid-centric zones such as a playground and Kids World contribute to a welcoming atmosphere. Parents appreciate the family-oriented environment, although the pool can become busy with children. Despite this, the hotel remains a favorite for family vacations, offering a mix of activities and comfortable accommodations.
Overall, Sentido Alpenhotel Kaiserfels is a top-notch destination for skiing, wellness, dining and family vacations. Its exceptional location, delightful cuisine, modern amenities and dedicated staff make it an excellent choice for a memorable stay in the Alps.
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