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Summary of reviewsHoliday Inn Express & Suites Baltimore - BWI Airport North by IHG is highly regarded for its strategic location and exceptional service. Positioned conveniently close to BWI Airport, the hotel ensures seamless transportation with its reliable shuttle service, making it a top choice for travelers. Its proximity to major highways allows easy access to downtown Baltimore and Washington, D.C., while nearby dining and shopping options enhance guest convenience. The area is praised for its cleanliness and tranquility, providing a welcoming environment for all visitors.
Guests consistently commend the hotel's immaculate rooms, which are not only clean and spacious but also modern and well-furnished, thanks to recent renovations. Each room is equipped with thoughtful amenities such as microwaves, mini-fridges, and coffee makers, contributing to a comfortable and hassle-free stay. The beds and pillows are particularly lauded for their comfort, and the presence of a sofa further adds to the cozy atmosphere.
The staff at the hotel are frequently highlighted for their friendliness and professionalism. With standout members like Marlo, Stephanie, Christine, and Kadhija, the team goes above and beyond to ensure a pleasant stay, often making guests feel like family. Their exceptional service, from check-in to check-out, includes offering local dining advice and efficiently managing room assignments.
The breakfast experience at the hotel is another standout feature, offering a wide variety of high-quality options that cater to all tastes. The complimentary breakfast receives praise for its abundant selections, particularly appreciated by families, and the supportive breakfast staff enhances the experience with their helpfulness and politeness.
Guests also enjoy the well-maintained indoor pool, which is a hit especially with families and provides a pleasant atmosphere for relaxation and fun. Overall, the Holiday Inn Express & Suites Baltimore - BWI Airport North by IHG delivers a superb blend of comfort, cleanliness, and convenience, making it a preferred choice for travelers seeking a relaxing and welcoming stay.
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