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Summary of reviewsThe Sheraton Los Angeles San Gabriel impresses with its excellent blend of convenience and tranquility in the culturally rich San Gabriel area. While slightly removed from LA's main attractions, it compensates with an array of stores, restaurants and grocery markets within walking distance, making it ideal for family travel and visits to nearby Santa Anita. The calm and quiet environment further enhances the luxurious experience, ensuring it remains a desirable option despite its distance from downtown Los Angeles.
Room experiences at the hotel are consistently praised for their large, clean and well-appointed spaces that exude comfort and modern luxury. Guests enjoy spacious rooms equipped with cozy bedding, nice desks, couches, walk-in showers and excellent views, all contributing to an upscale and relaxing stay. The serene atmosphere and top-notch room service, which offers a selection of Asian dishes, add to the overall positive experience.
The cleanliness of the property is another standout feature with numerous reviews highlighting the spotless, modern and well-maintained environment. The hotel's facilities are frequently described as impressive and the courteous staff enhances the welcoming atmosphere. Despite some minor discrepancies in room cleaning and limited dining options beyond Asian cuisine, the hotel’s cleanliness and modern amenities make it a popular choice for guests seeking comfortable accommodations.
Guest service receives significant acclaim with the staff being described as extremely helpful, friendly and professional. The welcoming nature and exceptional service provided by individuals like Cherry foster a genuinely positive and relaxing atmosphere for visitors. While one negative review mentioned a less than satisfactory interaction, the overwhelming majority of feedback underscores the positive impact of the staff on the overall guest experience.
Parking at the Sheraton Los Angeles San Gabriel is highlighted for its convenience and ample space. Although opinions on the cost vary with some guests finding the $18 per day fee reasonable and others expressing concerns about higher charges, the overall ease and accessibility of the parking facilities are appreciated.
Despite mixed reviews about the breakfast with some noting issues with limited variety and service, the positive aspects of the hotel's breakfast buffet, including its taste and freshness, manage to stand out.
In summary, Sheraton Los Angeles San Gabriel offers a comfortable, modern and tranquil stay with exceptional service, excellent room conditions and convenient parking, making it a top choice for those visiting the San Gabriel area.
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