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Summary of reviewsThe DoubleTree by Hilton Monrovia - Pasadena Area is celebrated for its strategic location, remarkable amenities, and welcoming staff, making it a preferred choice for travelers seeking comfort and convenience. Positioned conveniently near the freeway, the hotel serves as an ideal stopover for those journeying through or into Los Angeles and onward to Vegas. Guests appreciate the abundance of dining options nearby and the ease of parking. The clean and comfortable rooms, coupled with a friendly staff, further enhance the appeal of staying at this hotel.
Breakfast at the hotel is a highlight for many guests, praised for its diverse and high-quality offerings. The breakfast buffet, featuring selections like yogurt, fresh fruit, and freshly prepared omelets, consistently receives accolades. Despite some labeling it as expensive, the range and quality of options are often seen as reflecting good value, reinforced by attentive and friendly breakfast staff.
The hotel's rooms are frequently lauded for their spaciousness, comfort, and tasteful décor, featuring calming color schemes and mountain views. Cleanliness is a strong point, with guests commending the spotless rooms and bedding. Comfortable beds and practical amenities such as desks and chaise lounges cater both to leisure and business guests, enhancing the overall experience despite an occasional issue such as a non-working TV.
Cleanliness extends beyond the rooms, with positive feedback on the hotel’s overall tidy and welcoming atmosphere. A clean smell throughout contributes to the guest experience, complemented by attentive service and the warm gesture of a complimentary cookie on arrival. While some reviews note variability in bathroom cleanliness, the overarching sentiment emphasizes comfort and cleanliness.
The staff at DoubleTree Monrovia - Pasadena Area consistently provide warm and hospitable service, creating a welcoming environment. Visitors frequently highlight the friendly reception and accommodating nature of the team, with particular mention of Edward at reception for his personable approach and helpful advice. Though occasional criticism arises regarding enthusiasm at the reception desk, the majority of interactions are praised, solidifying the staff as integral to the positive hotel experience.
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