InfoSummary of reviewsSilken Gran Teatro, located in the heart of Burgos, shines as an exceptional choice for visitors eager to explore the city's cultural and historical offerings. The hotel's prime position, just a few meters away from major attractions like the Cathedral and Plaza Mayor, garners numerous accolades from guests who value the convenience and tranquility of its location. Its proximity to public transportation, museums, restaurants and bars further elevates its appeal, making it an ideal base for sightseeing and enjoying the vibrant local scene. Secure underground parking also adds to the comfort for those arriving by car or motorcycle.
Guests consistently praise the hotel's breakfast service for its extensive variety and quality. The buffet includes a broad selection that caters to diverse dietary needs, such as vegan and allergy-friendly options. The attentive staff ensures a replenished and satisfying breakfast experience despite occasional crowding and some divergences about cost and room space.
Dining at Silken Gran Teatro has its positive points, particularly the rooftop terrace that offers a pleasant atmosphere and city views. The hotel’s restaurant is well-regarded for its quality and price ratio, though limited availability on weekends and evenings has been noted. Friendly service enhances the dining experience, although some guests encountered slower service at peak times.
Rooms at Silken Gran Teatro are lauded for their modernity, spaciousness and cleanliness. Many guests appreciate upgrades to superior rooms, which provide additional comfort and beautiful views. While the majority find the rooms well-maintained and comfortable, some guests mention that certain rooms could benefit from better lighting and updates. The hotel's commitment to cleanliness extends throughout the property with efficient and friendly housekeeping staff ensuring a high standard of hygiene.
The staff at Silken Gran Teatro receive high marks for their professionalism, friendliness and willingness to assist. From the multilingual receptionists to the efficient cleaning crew, the service contributes significantly to the overall positive guest experience.
The hotel’s free Wi-Fi, while generally accessible and reliable, could benefit from improved coverage in some areas. Parking facilities, though available, are described as challenging due to the narrow spaces with larger vehicles finding it particularly difficult. Alternative parking options nearby are suggested for those with bigger cars.
For those driving electric vehicles, the presence of EV charging points is noted, although the reliability and accessibility of these charging stations could use better management and communication.
Guests looking to enjoy Burgos’ nightlife will appreciate the hotel's location near various bars and restaurants. The atmosphere is family-friendly yet lively with the terrace bar offering a relaxing spot for evening drinks.
In terms of bedding, the majority of guests highlight the comfort of the beds and pillows, contributing to a restful sleep. Spacious rooms and quality linens add to the overall comfort, though a few minor discrepancies regarding bed softness and mattress conditions were noted.
Overall, Silken Gran Teatro stands out for its excellent location, comfortable accommodations and exceptional service. Whether for a short visit or an extended stay, the hotel promises a delightful and convenient experience in Burgos. Show more
