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Summary of reviewsComfort Inn & Suites Cuyahoga Falls - Akron enjoys a reputation for being a conveniently located, clean and comfortable lodging option with several standout features. Its proximity to various stores, restaurants, shopping centers, highways and event venues like Blossom Music Center makes it an attractive choice for travelers. Guests have positively highlighted the clean environment and friendly staff, enhancing their stay experience.
The breakfast offerings receive mixed reviews. Many guests appreciated the friendliness of the staff, the clean and spacious dining area and the variety of options available, including freshly baked cookies. However, some guests were disappointed with the use of plastic cutlery, limited hot food options and inconsistency in available items.
Room quality is another highlight with many guests describing the rooms as clean, spacious, modern and well-equipped. The quiet environment and comfortable beds have been particularly praised. Despite some reviews pointing out worn room decor and furniture, the overall impression remains positive.
Cleanliness is consistently lauded with guests noting that both the rooms and communal areas are well-maintained. Specific mentions of the attentive staff and thoughtful touches like free cookies at check-in further enhance this aspect.
The staff at Comfort Inn & Suites Cuyahoga Falls - Akron receives high praise for their friendliness, professionalism and helpfulness. Noteworthy mentions of particular staff members highlight the team's dedication to providing a warm and accommodating experience for guests.
The pool at the hotel has received a mixture of reviews. While some guests enjoyed the heated pool and found it a relaxing feature, others were disappointed with its early closing time and occasional issues with water temperature and pool size.
The beds are widely regarded as very comfortable, contributing to a restful stay. However, there are some reports of inconsistencies in mattress and pillow comfort, suggesting room for improvement in this area.
Overall, Comfort Inn & Suites Cuyahoga Falls - Akron is viewed as a solid choice for travelers, balancing comfort, convenience and a friendly atmosphere, despite being an older hotel undergoing renovations. Guest experiences generally rate favorably, often around 7.00 to 8.00 out of 10, affirming its ability to meet basic comfort and service standards adequately.
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