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Summary of reviewsHoliday Inn Express Burnley M65 Jct 10 by IHG, garners commendable reviews, particularly for its strategic location. Its proximity to the M65 motorway, Burnley football stadium and local attractions make it a convenient choice for various travelers. Guests appreciate the balance between accessibility and a quiet setting, although some did note minor issues with finding the hotel and the absence of nearby shops.
The breakfast experience is generally positive with many guests praising the varied and high-quality options available. The inclusion of breakfast in the booking is viewed as excellent value for money, though some have noted issues with food availability and setup during peak times. Dinner reviews are more mixed with some guests enjoying the meals while others wished for a more extensive menu and better quality. However, the hotel staff's friendliness and efficiency were consistently praised, enhancing the dining experience.
Rooms at the hotel receive high marks for cleanliness and comfort. Guests frequently highlight their modern decor, spaciousness and the superb level of cleanliness maintained by the staff. Minor complaints, such as occasional noise and firm mattresses, don’t significantly detract from the overall positive experience.
Cleanliness is a standout feature with reviews often describing the hotel as spotless and well-maintained. This consistent standard of cleanliness extends to all areas, including the communal spaces and bathrooms. Staff professionalism and helpfulness further contribute to the hotel's welcoming atmosphere.
The hotel staff are highly regarded for their friendly and accommodating nature. Guests consistently note the team’s attentiveness and professionalism, which significantly enhances their stay. The staff’s willingness to assist and create a cheerful ambiance is repeatedly acknowledged.
Parking at the hotel is appreciated for its convenience and security with ample and close spots available, including spaces for disabled guests and an EV charging point. The easy access to parking contributes to a hassle-free experience for those driving.
Families find the hotel to be a great option with amenities and a welcoming atmosphere suited for guests with children. The rooms are comfortable and staff are considerate towards families, particularly those with special needs, making the hotel a comfortable and inclusive choice.
Regarding the beds, reviews are mixed. While many guests find them comfortable and conducive to a good night’s sleep, some critique the firmness of the mattresses and the quality of the pillows. Overall, the majority of guests appreciate the clean and quiet rooms.
The hotel offers a solid three-star experience with good value for money. The facilities, though basic, meet guests’ needs effectively. Minor criticisms include some areas needing a refresh and improvements in cleanliness. Even so, the overall sentiment is positive, aligning with the hotel’s pricing.
In summary, Holiday Inn Express Burnley M65 Jct 10 by IHG, provides a comfortable and convenient stay with commendable service, cleanliness and a strategic location, making it a popular choice among travelers.
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