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Summary of reviewsApartamentos la Bastida in Totana is highly praised for its exceptional location, nestled in the heart of the town with convenient access to the main square, eateries, and local shops. Guests appreciate the quiet surroundings that allow easy exploration on foot, making it an ideal base for both sightseeing and relaxation. The apartments are well-noted for their cleanliness, with accommodations described as very clean and comfortable, contributing to an overall pleasant stay. However, there are mentions of areas needing improvement, such as the condition of some towels and the cleanliness of certain parts of the property, including the reception area.
The staff at Apartamentos la Bastida receive consistent commendations for their friendliness and attentiveness. Guests particularly note the warm welcome and helpful nature of the team, with Maria frequently highlighted for her exceptional care. The staff's efforts to provide practical advice on dining and ensure a seamless check-in process enhance the guest experience. Despite the lack of English-speaking skills from some staff, effective communication is maintained.
Parking is generally manageable, with free parking options available nearby, though some challenges are noted with on-street parking due to narrow streets. For a more secure option, a paid parking garage is located a short distance away, providing alternatives for guests.
Regarding sleeping arrangements, the experience varies. Many guests commend the comfortable mattresses and overall pleasant sleeping environment. However, there are occasional concerns about the softness or wear of some mattresses, and some beds have been described as noisy or uncomfortable, indicating room for improvement.
Overall, Apartamentos la Bastida provides a welcoming atmosphere with its prime location, cleanliness, friendly staff, and manageable parking options, though attention to certain areas could further enhance the guest experience.
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