InfoSummary of reviewsOna Hacienda del Álamo Golf Resort, situated in Fuente Alamo, provides a serene and secure environment ideal for relaxation amidst beautiful scenery. The resort's location, close to the airport and major tourist centers like Murcia and Cartagena, makes it convenient for exploring nearby towns and beaches, although a car is necessary due to its remote setting. This seclusion offers tranquility but comes with minor inconveniences like the occasional unpleasant odor from surrounding agriculture.
Guests frequently praise the spacious, clean and tastefully decorated rooms, complete with terraces, balconies and private pools, enhancing their luxurious stay. Comfortable beds contribute significantly to a restful experience. However, some guests reported infrequent room cleaning and minor maintenance issues.
The resort's cleanliness is generally commendable with tidy rooms and well-maintained common areas. Inconsistent cleaning services and occasional pest issues were noted but did not overshadow the overall positive feedback.
The staff receive high accolades for their friendliness, attentiveness and professionalism, contributing significantly to guest satisfaction. While limited staffing sometimes led to delays, the warm and helpful nature of the personnel was a standout feature.
The breakfast buffet is well-regarded for its variety and friendly service, though improvements are needed in food quality, freshness and pricing. Dinner experiences are mixed with some praising the food quality while others criticize the limited options and buffet inconsistencies.
The pool area is a highlight for many, appreciated for its cleanliness, spaciousness and family-friendly atmosphere. However, some guests faced disappointment when pool facilities were closed without prior notice.
Wi-Fi is generally reliable and appreciated for its availability throughout the resort, despite occasional slow speeds. The gym, though functional and beneficial for maintaining fitness routines, is described as small and lacking certain equipment.
Parking facilities are convenient and ample, adding to guest comfort, though signage and directions could be improved.
In summary, Ona Hacienda del Álamo Golf Resort excels in providing a peaceful, secure and beautiful setting with commendable staff and comfortable accommodations, making it favorable for those seeking relaxation. Minor improvements in dining options, maintenance and consistency in services could elevate the overall guest experience. Show more
