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Summary of reviewsRed Roof Inn & Suites Indianapolis Airport is a strategically situated hotel, offering exceptional convenience for travelers, particularly those flying in or attending events at nearby race tracks and downtown attractions. Guests appreciate the easy access from the airport as well as the affordable pricing, which adds to its attractiveness. The hotel's location is complemented by accessible amenities like ample parking and nearby dining options, contributing to its convenience despite minor noise from airplane flights.
While the hotel does not offer breakfast, contributing to a desire for additional amenities, the rooms are generally noted as comfortable, spacious, and accommodating for short stays. The pet-friendly policy is an added advantage for travelers with pets. Although the rooms are clean and fairly priced, some reviews highlight issues regarding cleanliness and maintenance, such as unpleasant odors, stained linens, and occasional reports of bed bugs, indicating an area for improvement.
Cleanliness throughout the hotel presents a mixed experience. While some rooms meet comfort standards, incidents of sticky floors, stained linens, and unpleasant hallway odors suggest that enhanced cleaning efforts would benefit the overall guest experience. Yet, the hotel succeeds in providing a generally quiet environment.
Staff at the Red Roof Inn & Suites consistently receive high marks for their exceptional customer service and inviting atmosphere. Many guests find the staff to be friendly, helpful, and polite, with the front desk personnel frequently exceeding expectations. This strong aspect of the hotel helps ensure a welcoming stay for visitors.
Bed comfort is another area where the hotel generally succeeds, with the majority of guests appreciating the clean and restful sleep environment provided. While opinions vary slightly regarding firmness, the overall feedback is positive, contributing to a satisfactory and pleasant stay at the hotel.
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