InfoSummary of reviewsFloreal La Roche-en-Ardenne, situated in the picturesque Ardennes region, offers an enchanting escape with its idyllic setting along the Ourthe River. Guests appreciate its superb location, which provides easy access to the charming town of La Roche-en-Ardenne, scenic hiking trails and inviting outdoor areas. The lush surroundings, serene river views and well-maintained gardens contribute to the hotel's tranquil ambiance, making it an appealing choice for nature lovers and those seeking relaxation.
Breakfast at the hotel generally receives positive reviews for its delicious and varied options with many guests enjoying the extensive selection and fresh offerings. The occasional addition of items like pancakes enhances the experience, although some felt the breakfast could be more elaborate. Despite these mixed reviews, the morning meal is frequently described as satisfactory and enjoyable.
Dining at the hotel garners mixed opinions. While many guests praise the quality and affordability of the food, including the gourmet elements and Belgian cuisine on offer, others report inconsistencies in meal preparation and service. The brasserie with its charming log decor and the main restaurant are often praised, although some guests experience service challenges, particularly with large groups and during the evening.
Cleanliness is a strong point for Floreal La Roche-en-Ardenne with numerous guests highlighting the spotless condition of the rooms and common areas. The well-maintained environment and attention to hygiene are widely appreciated, even though there are occasional lapses, such as unclean bathrooms or dusty surfaces.
The staff are frequently commended for their friendliness and professionalism, contributing to a welcoming atmosphere. While most guests encounter helpful and courteous personnel, some note occasional unfriendliness and language barriers. Overall, the team is described as going out of their way to ensure a pleasant stay.
Wi-Fi service presents a mixed experience with some guests finding it satisfactory and others facing significant connectivity issues. The inconsistency in internet access, especially in rooms, can be a source of inconvenience.
The pool is a popular feature during the summer months, valued for its cleanliness and family-friendly design. However, its limited availability, early closing times and additional fees can be disappointing for some guests.
A variety of recreational options, including tennis courts, mini-golf and a playground, enhance the family-friendly appeal of the hotel. While the condition of the tennis courts and other facilities could be improved, they still offer enjoyable activities for guests.
Parking facilities at the hotel receive high marks for their convenience and accessibility. The ample, secure parking spaces cater to cars, motorcycles and bicycles, contributing positively to the guest experience.
Overall, Floreal La Roche-en-Ardenne is well-regarded for its beautiful setting, friendly staff and variety of amenities, making it an appealing choice for families and nature enthusiasts seeking a peaceful retreat. Some aspects, such as room modernization and Wi-Fi connectivity, could use attention, but the positive qualities make it a worthwhile destination. Show more
InfoSummary of reviewsHostellerie La Claire Fontaine, Logis hôtels & Spa has garnered widespread acclaim for its idyllic location, nestled in nature alongside the Ourthe River, offering guests a tranquil and picturesque setting. Despite its proximity to a busy road, the hotel's beautifully landscaped grounds, which resemble an arboretum, provide a serene escape perfect for relaxation and leisurely walks. The hotel's location also serves as an excellent base for exploring the historic village of La Roche and the broader Ardennes region. Guests frequently commend the property's calming ambiance, scenic garden-side rooms and ample parking facilities.
The hotel's dining experiences, particularly breakfast and dinner, significantly enhance guest satisfaction. The breakfast receives high praise for its varied and fresh offerings, often featuring local products and catering to different dietary preferences, including gluten-free options. The evening meals are notable for their outstanding quality and taste with guests often describing the three-course dinner as a gourmet experience. Despite occasional minor issues with service times, the general consensus is that the hotel's restaurant provides a delightful and valuable dining experience.
While guest reviews of the rooms are mixed, many appreciate the spaciousness, cleanliness and comfortable furnishings that contribute to a restful stay. Some rooms benefit from modern renovations and offer lovely views, though certain accommodations are perceived as outdated or small with occasional noise disturbances from traffic. The bathrooms, while generally clean, vary in quality with some guests noting minor maintenance issues.
Cleanliness across the hotel is mostly upheld with many guests highlighting the superb hygiene and tidy state of the rooms. However, there are sporadic reports of less satisfactory conditions in some areas, indicating room for improvement.
The staff at Hostellerie La Claire Fontaine, Logis hôtels & Spa receive unanimous praise for their friendliness, professionalism and exceptional service. They enhance the overall guest experience through their courteous and helpful behavior, contributing significantly to the hotel's positive reputation.
Free WiFi is available, but connectivity issues are reported with guests often needing to be near the reception area to get a stable connection. The hotel is currently undergoing renovations, which are expected to resolve these issues in the future.
Guests also value the spacious and easily accessible parking facilities, as well as the hotel's dog-friendly policies, which make it a convenient choice for guests traveling with pets.
Despite these positive points, there are frequent criticisms regarding the hotel not consistently meeting the standards of a four-star establishment. Some guests feel that the ongoing renovations and certain outdated facilities fall short of the four-star promise, suggesting that further improvements are needed to fully realize the hotel's potential.
In summary, Hostellerie La Claire Fontaine, Logis hôtels & Spa offers a charming and serene destination with excellent dining, friendly staff and beautiful surroundings. While there are areas in need of enhancement, particularly regarding room conditions and connectivity, the overall experience is positive, making it a favored choice for relaxation and exploration in the Ardennes. Show more
