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Summary of reviewsHotel de la Poste - Relais de Napoleon III in Bouillon is notably praised for its extraordinary location in the heart of the Ardennes, providing guests with convenient access to local attractions such as the Bouillon Castle and the river Semois. Visitors appreciate the central yet peaceful setting with scenic views and close proximity to restaurants, hiking trails and a supermarket. The charm of its historical features and beautiful interiors melds with modern amenities, making it an attractive destination for travelers.
Breakfast at the hotel garners high praise for its extensive and varied selection with highlights including freshly squeezed orange juice and warmed chocolate croissants. Guests describe the breakfast as royal, hearty and phenomenal, viewing the 20 euros per person as a worthwhile expense given the quality and range of options offered.
Dinner experiences at the hotel's restaurants are also well received with guests enjoying both upscale and more casual dining settings. The cuisine is noted for its delicious, refined quality and visually appealing presentation. The elegance of the restaurant and bar's decor, along with impeccable and attentive service, contribute to the overall dining enjoyment, although some find menu prices high.
The rooms are subject to mixed reviews. They are recognized for their cleanliness, comfort and charming historical décor, though some guests find them small and outdated, lacking modern amenities like air conditioning. Noise from the streets and neighboring rooms is another concern, but the pleasant views and comfortable bedding often compensate for these shortcomings.
Cleanliness is a strong point of the hotel with many guests noting the high standards maintained throughout the rooms and common areas. Minor issues like mold and the need for paint in some areas do crop up, but the overall experience remains positive.
The staff at Hotel de la Poste are frequently commended for their friendliness, professionalism and attentiveness, contributing significantly to the pleasant stay. The multilingual abilities of the staff, particularly in Dutch, enhance the guest experience, although occasional lapses in service are mentioned.
WiFi service receives mixed feedback with some guests experiencing good speed and reliability, while others find it weak, unreliable or non-existent in their rooms. Parking facilities, particularly the secure underground garage, are generally well-regarded, though some guests note the expense and the garage's dated condition.
Family travelers find the hotel particularly accommodating, enjoying the family-friendly atmosphere and extensive breakfast options that cater well to both adults and children. Comfort is a highlight with many guests praising the hotel's bedding for providing a restful sleep.
While the hotel's four-star rating is contested by some due to dated rooms and bathrooms, others find the overall service and ambiance worthwhile, recommending it for repeat visits. Business travelers appreciate the professional environment and facilities suitable for corporate events.
In summary, Hotel de la Poste - Relais de Napoleon III is celebrated for its prime location, excellent breakfast, refined dining and exceptional staff, making it a top choice in Bouillon despite some areas that could benefit from updates.
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