Info
Summary of reviewsShangri-La Gardens enjoys an excellent reputation for its combination of convenient location, exceptional cleanliness and outstanding service. Situated near key amenities such as shops, dining options, the Wynnum Plaza shopping centre and the airport, its central and tranquil setting appeals greatly to travelers. The proximity to local establishments and transport options like the Park and Ride for trains into Brisbane enhances its accessibility and suitability for both short and extended stays.
The breakfast experience at Shangri-La Gardens stands out due to its convenient and generous offering of pre-packaged continental breakfast packs. Guests praise these for adding value and convenience to their stay, appreciating the variety and light but adequate fare provided each morning, despite some minor suggestions for more variety.
The rooms at Shangri-La Gardens are consistently highlighted for their impressive cleanliness, spaciousness and modern design. Guests find the large, well-appointed bathrooms, comfortable beds and serene environment conducive to relaxation. The overall ambiance, along with excellent in-room facilities, contributes to a resort-like experience.
Cleanliness is a recurring theme in reviews with guests lauding both the rooms and common areas for being meticulously maintained. The property's attention to detail in cleanliness and its well-kept grounds significantly enhance the guest experience, making it a top choice for those seeking a tidy and comfortable stay.
The staff at Shangri-La Gardens are another major highlight, earning high praise for their friendliness, professionalism and helpfulness. From a warm welcome to ongoing exceptional service, the team’s dedication to hospitality greatly contributes to the overall positive experience.
While the WiFi service has received mixed feedback—citing issues such as inconsistent connectivity and incorrect passwords—this aspect does not significantly diminish the overall satisfaction for most guests. However, those needing reliable internet access may find this a consideration.
Parking options are highly appreciated with ample, convenient and secure parking available right outside the rooms. The addition of free, covered parking adds an extra layer of convenience and protection for guests’ vehicles.
Overall, Shangri-La Gardens excels in providing a clean, comfortable and stylish environment with exceptional service and convenient amenities, making it a highly recommended choice for travelers.
Show moreRead review summaries for all categories
Categories
